




            P R O G R A M M E R ' S    P R O D U C T I V I T Y    P A C K
           ---------------------------------------------------------------


                                     Version 2.50
                                    --------------



                                A N S W E R S . T X T
                               -----------------------



                    Copyright (c) 1989,1990 by Falk Data Systems.
                                 All rights reserved.



                                 August, 1990 Edition



          TABLE OF CONTENTS:
          ------------------

          Introduction .................................................  2

          Customizing Questions ........................................  2

          EMS/XMS Memory Questions .....................................  3

          Disk Cache Questions .......................................... 4

          Hot Key Questions ............................................  5

          Keystroke Recording and Playback Questions ...................  6

          Miscellaneous Questions ......................................  7

          Performance Questions .......................................  10

          Screen Grabber Questions ....................................  10

          Sidekick Questions ..........................................  10

          Video Display Questions ...................................... 11

          Mouse Questions .............................................. 12

          Conclusion ................................................... 12


          Common Questions & Answers                           Page 1 of 12


                The Programmer's Productivity Pack 2.50 - ANSWERS.TXT


          INTRODUCTION:
          -------------

          Welcome to the ANSWERS.TXT text file.  The purpose of this text
          file is to answer the most commonly asked questions regarding the
          use of The Programmer's Productivity Pack.  The information
          provided here is also present in the ProPak User's Guide.  This
          file presents information in the form of questions and answers,
          designed to enable you to quickly find the answers to any
          questions that may arise.

          Please read the ProPak User's Guide and this text file before
          obtaining Technical Support.  The answers to any questions you
          may have will often be found in these two sources.  Of course, if
          you have any questions that are not answered in the ProPak User's
          Guide or this text file then please contact us for Technical
          Support.  We will be glad to assist you in any way we can.
          Complete instructions for obtaining Technical Support may be
          found in the User's Guide.  Thank you.

          Note:  The term "ProPak" is used interchangeably with "The
          Programmer's Productivity Pack."  While ProPak is the name of one
          of the versions of the .EXE file, it is usually used to refer to
          The Programmer's Productivity Pack in general, including ProPak,
          ProSwap, and PCustom.


          CUSTOMIZING QUESTIONS:
          ----------------------

          I want to set different colors for each version of ProPak so that
          I can tell immediately which version I'm using.  Is this
          possible?

               Yes.  You can easily do this using PCustom.  When PCustom
               asks you which version or versions to customize only select
               one of the versions.  You'll have to do this for both
               versions in order to keep them different from each other.

               Since both versions are essentially identical in terms of
               their operation, we don't recommend making each version
               different.  Things can get rather confusing after awhile.
               Your best bet is to always change both versions together to
               keep them consistent.

               PCustom was designed to make it easy to keep both versions
               consistent with one another.  PCustom does this by making
               sure that whenever more than one version is opened for
               customizing, each of those versions are identical when
               written back out to disk.  In other words, PCustom updates
               every customizable option, not just the options that were


          Common Questions & Answers                           Page 2 of 12


                The Programmer's Productivity Pack 2.50 - ANSWERS.TXT


               changed.  So the last .EXE or .CFG file read will be used as
               the standard by which each of the others will be set.  So
               unless you prefer customizing each version individually, we
               recommend that you change both versions together and that
               you keep them consistent with one another.

          What's the difference between changes made with PCustom and
          changes made on the fly?

               When you make changes "on the fly" the changes are made in
               memory only.  So when you turn off or reboot your computer,
               or when you unload ProPak or ProSwap from memory, any
               changes made "on the fly" are lost.

               PCustom writes the changes to disk (inside the .EXE and/or
               .CFG files).  This means that changes made with PCustom are
               "permanent."  By permanent, we mean permanent until you
               change them again later.

          I have an old IBM laptop computer with the old style LCD screen.
          It is monochrome only (not gray scale) and it does not have the
          ability to display underlined or intense attributes.  It is
          really hard to see the options on the PCustom menu for
          customizing colors.  How can I tell what I'm doing?

               In addition to displaying each color attribute the way it
               would appear on your monitor, you can also look at the top
               of the color pick window and see the hexadecimal value of
               the currently selected color attribute.  If you use only the
               values 07 hex (white on black) and 70 hex (black on white -
               reverse) then you will be able to easily see all of the
               screens on your old style IBM LCD screen.


          EMS/XMS MEMORY QUESTIONS:
          -------------------------

          I don't have EMS memory, is there anything special I should do to
          maximize ProPak's performance?

               Not necessarily.  ProPak will work as shipped regardless of
               whether or not you have EMS memory.  However, PCustom
               provides an option to enhance ProPak's performance when EMS
               memory is not being used.

               In PCustom's "Advanced Options" menu, "Miscellaneous"
               options submenu, there is an option to supplement the size
               of ProPak's overlay buffer.  For specific details please
               refer to the User's Guide.




          Common Questions & Answers                           Page 3 of 12


                The Programmer's Productivity Pack 2.50 - ANSWERS.TXT


               Changing the size of the overlay buffer can make a big
               difference in how well ProPak performs.  Of course, changes
               made with this option only take effect when EMS memory is
               not in use.  So you can customize this even if you will
               sometimes be using EMS memory.  On those occasions where
               ProPak is allowed to use EMS memory it will automatically
               use the smaller size overlay buffer.

          I don't want ProPak to use EMS memory because I'm going to be
          using it for something else.  What should I do?

               Use PCustom to tell ProPak NOT to use EMS memory, even if it
               is available.  This can be done through PCustom's "Advanced
               Options" menu, "Miscellaneous" options submenu.

          I have plenty of extended memory, but ProSwap refuses to use it.
          Why?

               ProSwap can only swap to extended memory that complies with
               the Extended Memory Specification (XMS).  Simulated extended
               memory, or non-XMS extended memory cannot be used.

          Is there any way to reduce the amount of disk space or XMS memory
          used by ProSwap for swapping purposes?

               Yes.  PCustom provides an option under "Advanced
               Options"/"Swap Control"/"Swap Tuning" which allows you to
               determine which is more important to you - speed or
               conserving space.


          DISK CACHE QUESTIONS:
          ---------------------

          I use Super PC-Kwik (disk caching software) and sometimes I have
          problems when ProSwap activates the Pop-Up DOS Shell.  Is there
          anything I can do to fix this?

               Yes.  PC-Kwik causes problems for many programs which use
               EMS memory.  There are several things you must keep in mind
               in order to avoid conflicts between PC-Kwik and ProSwap.

                    1) Always load PC-Kwik BEFORE loading ProSwap.

                    2) If PC-Kwik is using XMS (Extended) memory, then
                    ProSwap may swap to either XMS or EMS memory.

                    3) If PC-Kwik is using EMS (Expanded) memory, then
                    ProSwap MUST use either EMS memory or disk for swapping
                    purposes.  DO NOT allow ProSwap to swap to XMS memory
                    if PC-Kwik is using EMS memory.


          Common Questions & Answers                           Page 4 of 12


                The Programmer's Productivity Pack 2.50 - ANSWERS.TXT


          HOT KEY QUESTIONS:
          ------------------

          I changed the Hot Keys on the fly and now I can't remember what I
          changed them to.  What should I do?

               The two main Hot Keys, the one for the Calculator and its
               attachments, and the one for the Control Center, are
               displayed on the DOS command line when you load ProPak (or
               ProSwap) into memory.  Simply attempt to load ProPak into
               memory again.  Since it is already loaded you will get a
               message telling you about it, but it will also display the
               Hot Keys currently in use for both the Calculator and the
               Control Center (even if you've changed them).

               The Hot Keys used to start and stop recording keystrokes,
               and the Hot Key for the Screen Grabber are all displayed on
               the "Modify Options" submenu of the Control Center.

               MAPMEM (part of the TSR Utilities - supplied with the Bonus
               Disk Set) will also show you the main hot key for a resident
               copy of ProPak or ProSwap.

          What is the difference between a Hot Key and a Trigger Key?

               A Hot Key is used to pop up one of ProPak's built in
               features.  A Trigger Key is used to trigger the playback of
               a Keystroke Recording.

               A Hot Key is a main key that has been modified by one or
               more modifier keys (<Alt>, <Ctrl> or <Shift>).  A Hot Key
               can be made up of many keys.  For instance a Hot Key can be
               set to <Ctrl><Alt><LeftShift><RightShift><F10>, although you
               may need help holding down all those keys at the same time.
               A Hot Key MUST include at least two keystrokes.

               A Trigger Key is a key or key combination that can be
               normally used for something else.  A Trigger Key can be a
               single key, or a combination like <Shift><F10> or
               <Ctrl><F10> or <Alt><F10> or just <F10>.  A Trigger Key is
               one or two keys that could be used regardless of whether or
               not ProPak is in use.

               For more specific information please refer to the ProPak
               User's Guide.  Several TIPs contain a lot of information
               about the differences between Hot Keys and Trigger Keys.







          Common Questions & Answers                           Page 5 of 12


                The Programmer's Productivity Pack 2.50 - ANSWERS.TXT


          I have a 101/102 key enhanced keyboard and I want to set the
          Calculator's Hot Key to <Ctrl><Alt><F12> but it won't let me.
          Why not?

               Some key combinations work better than others as Hot Keys.
               On an enhanced keyboard the extra function keys (F11 and
               F12) do not make very reliable Hot Keys.  In order to
               prevent unexpected problems, ProPak and PCustom will not
               accept any Hot Key combination that includes either F11 or
               F12.

               For more detailed information on Hot Keys please refer to
               the User's Guide, especially to the TIPs that deal with Hot
               Keys.

          I know that ProPak is loaded in memory, but none of the Hot Keys
          seem to work.  What's going on?

               This usually occurs when you turn on Keystroke Recording and
               forget to turn it off.  While recording keystrokes all other
               features of ProPak are disabled.  You will need to press the
               Hot Key used to stop recording keystrokes.  The default Stop
               Recording Hot Key is <Alt><TopRowMinus>.

          I know that ProSwap is loaded in memory, but none of the Hot Keys
          seem to work.  Why?

               This usually occurs when you are in a Pop-Up DOS Shell.  You
               can verify this by trying to load ProSwap a second time with
               the "-U" command line option.  If ProSwap is currently
               providing a DOS Shell it will print a safety message telling
               you this after it attempts to unload the resident copy.


          KEYSTROKE RECORDING AND PLAYBACK QUESTIONS:
          -------------------------------------------

          When I play back a long Keystroke Recording, some of the
          characters are missing.  Is this a bug or what?

               Nope.  It's not a Hercules Beetle or even a Lady Bug.
               ProPak can play keystrokes back as fast as 1,000 keystrokes
               per second.  Some software can't keep up with this life in
               the fast lane, so in those cases you will simply need to
               tell ProPak to slow down a little bit.

               You can easily instruct ProPak to insert a delay of from 0
               to 100 milliseconds between each keystroke played back.  You
               can change the default value using PCustom, or you can make
               temporary changes "on the fly" from the "Modify Options"
               submenu in the Control Center.


          Common Questions & Answers                           Page 6 of 12


                The Programmer's Productivity Pack 2.50 - ANSWERS.TXT


          Is there any way I can tell how big a Keystroke Recording file
          will be, BEFORE I save Keystroke Recordings to disk?

               The size of the file will be nearly identical to the amount
               of memory currently being used to store the Keystroke
               Recordings.

               Here's a simple method to figure out how much disk space
               will be required.  Each keystroke requires two bytes of
               storage.  Also, each Keystroke Recording file has a small
               header used to store information needed by ProPak.  This
               header is less than 100 bytes.  So, multiply the number of
               keystrokes in the recording by two, and add 100 bytes for
               the header.  The file will always be slightly smaller than
               the answer.


          MISCELLANEOUS QUESTIONS:
          ------------------------

          While ProPak (or ProSwap) was loaded into memory I tried to enter
          some box drawing characters from the extended character set, but
          I couldn't do it.  This is serious!  I use extended characters a
          lot!  What do I have to do in order to enter extended characters?

               ProPak modifies the BIOS keyboard interrupts in order to be
               able to recognize key combinations like <Alt><PgUp>.
               Because of this, entering ASCII characters is done a little
               differently.  Instead of holding down the <Alt> key and
               entering the ASCII code with the numeric keypad, you will
               need to hold down the <Alt> key and one of the <Shift> keys.
               For more detailed information refer to the TIPs in the
               User's Guide.

          I use Microsoft Windows as a multitasking operating system and
          sometimes I have problems when ProSwap attempts to activate the
          Pop-Up DOS Shell.  Can I avoid these problems?

               Yes.  ProSwap is compatible with Windows.  As mentioned in
               the documentation for ProSwap, ProSwap must NOT be loaded
               BEFORE a multitasking operating system like DESQview,
               TaskView, Windows, etc.

               We have had reports of ProSwap successfully working when
               loaded before Windows 3.0 when Windows is in Real (8086) or
               Standard (80286) Modes.  While it may be possible to load
               ProSwap before Windows, we don't recommend it.  ProSwap will
               DEFINITELY not work properly if loaded before Windows while
               Windows is in 386 Enhanced Mode.




          Common Questions & Answers                           Page 7 of 12


                The Programmer's Productivity Pack 2.50 - ANSWERS.TXT


               Please remember that you can use Windows to switch between
               applications and that a memory resident program is not
               really necessary.  You can start ProSwap with the "-S"
               (Stand-Alone mode) command line parameter.  This will cause
               ProSwap to run as any standard program (not memory
               resident).

          I really don't like memory-resident programs, but I use ProPak
          (or ProSwap) because it's the only program that has all the
          features I need.  Do you have any suggestions for someone who
          really dislikes memory-resident stuff?

               Sure.  ProPak provides three methods by which it may be
               safely unloaded from memory whenever the need arises.  You
               can unload ProPak from within the Calculator by pressing
               <Alt><U> or <Ctrl><U> twice in a row.  You can unload from
               within the Control Center by selecting the "Unload from
               Memory" option.  You can even unload from the DOS prompt by
               typing in "PROPAK -U" and pressing <Enter>.

               So even though ProPak is a memory-resident program, it is
               very easy to get it out of the way when you need memory for
               something else.

               For more specific details regarding safely unloading any
               memory-resident programs from memory refer to the ProPak
               User's Guide.

               Of course you can also run ProSwap in stand-alone (non-
               resident) mode.  For complete instructions please refer to
               the User's Guide.

          My computer is not 100% IBM compatible, but I still want to use
          ProPak (or ProSwap).  Is there anything special I need to know
          about?

               As you may know, by their very nature, memory-resident
               programs are more machine dependent than most other kinds of
               software.  Because of this, memory-resident programs depend
               quite heavily on a specific environment.  The primary
               compatibility issue is the built in ROM BIOS in your
               machine.  If your machine is BIOS compatible with IBM then
               you should not have any difficulties.

               Some machines, such as the old Tandy 1000, are not very IBM
               compatible.  The Tandy 1000, for instance, has a very
               different keyboard than the original IBM PC or XT.  Even the
               BIOS keyboard services are different (as you have
               undoubtedly noticed).  This makes a difference when you run
               programs designed for IBM compatibles.



          Common Questions & Answers                           Page 8 of 12


                The Programmer's Productivity Pack 2.50 - ANSWERS.TXT


               ProPak goes to great lengths to maximize performance and
               ease of use on IBM compatible machines, but a side effect is
               that compatibility becomes a very important issue.  The
               Keystroke Reference Center is the place that this
               compatibility issue will be the most noticeable in cases
               like the Tandy 1000 that do not have IBM compatible
               keyboards.

               In a case like this, the best thing to do is to become
               familiar with the differences between your keyboard and an
               IBM compatible keyboard, and take that into consideration as
               you use any programs written for IBM compatibles.

          When I try to load ProPak the system appears to hang, but when I
          press <Enter> ProPak finishes loading and works fine after that.
          This is rather disconcerting.  Is there something I should know
          about?

               Yes, there is.  You probably had PopCalc (from BellSoft)
               loaded when you tried to load ProPak.  PopCalc does strange
               things to other memory resident programs.  The way to get
               around this is to load ProPak BEFORE you load PopCalc.

          How do I know if ProPak (or ProSwap) is compatible with the other
          memory-resident programs that I use?

               The best way to find out how well one program works with
               another is to experiment.  Use them together.  If they get
               along then you're all set.  If they don't get along you'll
               have to make adjustments for the conflict.

               The best thing to do when you find a memory resident program
               that conflicts with ProPak, is to load ProPak before you
               load the other program.  ProPak was specifically designed to
               get along well with any memory-resident programs loaded
               after it.

          When I press a Hot Key, ProPak just beeps.  What's the matter?

               There are two possible causes.

               First, it may not be safe for ProPak (or ProSwap) to pop up.
               Both programs inspect your system very closely when a Hot
               Key is pressed.  Your best bet is to try again in a few
               seconds.  Please consult the User's Guide for more detailed
               information.

               Second, ProPak will only pop up in an 80 column text mode.
               If your system is in graphics mode ProPak will not pop up.




          Common Questions & Answers                           Page 9 of 12


                The Programmer's Productivity Pack 2.50 - ANSWERS.TXT


          PERFORMANCE QUESTIONS:
          ----------------------

          I don't have a hard disk and ProPak is too slow when run from a
          floppy disk.  Is there anything I can do to speed things up?

               Of course there is!  Fire up PCustom and instruct ProPak to
               increase the size of its overlay buffer.  This will make a
               very noticeable difference in performance when the overlay
               file (attached to the end of the .EXE file) is kept on a
               floppy diskette.


          SCREEN GRABBER QUESTIONS:
          -------------------------

          When I grab text from the screen will ProPak waste memory storing
          all the trailing blank spaces at the end of each line?

               No.  The Screen Grabber automatically removes trailing
               spaces from the ends of each line before converting the
               characters into keystrokes.  This helps to ensure that no
               memory is wasted storing blank space.


          SIDEKICK QUESTIONS:
          -------------------

          I use Sidekick from Borland International.  Is there anything
          special I need to know to use ProPak with Sidekick?

               Not really.  The ProPak User's Guide includes a detailed
               discussion about Sidekick and the problems it can cause
               other memory resident programs.  Refer to that for the nitty
               gritty details.  ProPak (and ProSwap) is so compatible with
               Sidekick that it can even be loaded AFTER Sidekick.

          I use SideKick Plus, is there anything special I need to know
          that is different than the older version of Sidekick?

               The conflicts that arose with the older version of Sidekick
               have been corrected in SideKick Plus.  There is no special
               information needed to use ProPak (or ProSwap) with SideKick
               Plus.









          Common Questions & Answers                          Page 10 of 12


                The Programmer's Productivity Pack 2.50 - ANSWERS.TXT


          VIDEO DISPLAY QUESTIONS:
          ------------------------

          I have two video adapters and two monitors.  I switch back and
          forth during program development and debugging.  What will this
          do to my use of ProPak?

               Not a thing.  ProPak is smart!  It will always pop up on the
               current monitor.  Also, when it pops up on a color monitor
               it will be in color, when it pops up on a monochrome monitor
               it will use monochrome display attributes so that it still
               looks good.

          I have a black-and-white monitor and ProPak's displays look kind
          of funky.  How can I fix that?

               Black-and-white monitors are basically an inexpensive way to
               simulate a color monitor by using varying shades of gray.
               As far as any software programs are concerned, your black-
               and-white monitor is a color monitor.  So what you need to
               do is modify ProPak's (and ProSwap's) colors so that they
               look good on a black-and-white only monitor.

               PCustom allows you to select a display attribute set that
               looks good on black-and-white monitors, or even to customize
               each attribute individually.  PCustom itself can be told to
               use black-and-white attributes by entering "-B" on the
               PCustom command line.  More specific information is covered
               in the ProPak User's Guide.

          Are any particular video modes inappropriate for use with ProPak
          (or ProSwap)?

               Because ProPak was designed as a memory-resident program
               there was no way to foresee every possible situation and
               environment in which it would be popped up.  Because of
               this, certain design decisions had to be made.  In making
               these decisions care was taken to ensure that not only would
               ProPak be useful in a wide variety of situations and
               environments but also that it would not require an excessive
               amount of memory to do it.

               ProPak was designed to work in text modes only, not in
               graphics mode.  Graphics displays require a lot more memory
               in order to store the contents of the screen before popping
               a window up over something else.  Additionally, with all the
               differences in hardware, ProPak would have to be
               significantly larger just to deal with each graphics adapter
               and monitor combination.  So you must be in a text mode in
               order to pop up ProPak (or ProSwap).  If you are in graphics



          Common Questions & Answers                          Page 11 of 12


                The Programmer's Productivity Pack 2.50 - ANSWERS.TXT


               mode ProPak will beep when a Hot Key is pressed, but it will
               not pop up.

               Another consideration is video modes that display 120 or 132
               columns at a time.  This mode is rarely used, so the current
               version of ProPak does not support it.

               The last consideration are video modes that display only 40
               columns of text at a time.  The problem here is that
               ProPak's displays won't fit in 40 columns.

               The bottom line is that ProPak will only pop up while your
               system is in an 80 column text mode.  Of course ProPak does
               support 25, 43 and 50 line text modes.


          MOUSE QUESTIONS:
          ----------------

          Sometimes when I return from the Pop-Up DOS Shell (using ProSwap)
          a mouse cursor appears when it shouldn't.  What should I do?

               Start ProSwap with the "-P" (Preserve mouse state) command
               line option.  This will instruct ProSwap to preserve and
               restore the state of the mouse cursor around a Pop-Up DOS
               Shell.


          CONCLUSION:
          -----------

          Any problems or questions that arise can usually be resolved by
          consulting the User's Guide.  If you can't find the answer there,
          or in this question and answer file, then please contact us for
          Technical Support.  We'll do our best to help you.  Please be
          sure to have your ProPak serial number handy when you call.
          Thanks for your purchase.  We hope you enjoy your new
          productivity package.

          Happy ProPak'n!













          Common Questions & Answers                          Page 12 of 12
