TITLE: 950119 SYS3170 WITH CS:EIP C000:00007585 AFTER PRESSING CTRL ESC IN A DOS SESSION RUNNING WARP DESCRIPTION OF SYMPTOMS: Customer receives the following sys3170 error when pressing ctrl esc in a dos session running under Warp: SYS3170 A PROGRAM GENERATED AN EXCEPTION 0162E835 AT 8B26FA76 P1 =26207480 P2 =8B5735C5 P3 =E887B4F8 P4 =3C5F03AE EAX=00006F00 EBX=00000000 ECX=00000000 EDX=00000000 ESI=00000000 EDI=00000000 DS=0000 DSACC=**** DSLIM=******** ES=0000 ESACC=**** ESLIM=******** FS=0000 FSACC=**** FSLIM=******** GS=0000 GSACC=**** GSLIM=******** CS:EIP=C000:00007585 CSACC=**** CSLIM=******** SS:EIP=9FEE:000000DC SSACC=**** SSLIM=******** EBP=00000002 FLG=00020002 SUMMARY OF RESOLUTION: The customer must set their system back to VGA mode (16 colors) if they are running with only 512K of Video Memory. DETAILS OF RESOLUTION: Per page 232 of The User's Guide to OS/2 WARP, Resolution 640 X 480 X 256 requires 1MB of video memory. If the customer only has 512K of Video Memory they MUST set their system back to VGA mode (16 colors) and make sure the config.sys is modified as follows: OLD STATEMENT: DEVICE=C:\OS2\MDOS\VSVGA.SYS NEW STATEMENT: DEVICE=C:\OS2\MDOS\VVGA.SYS