**** Telecom Digest **** Date: Wed, 15 Mar 89 22:11:50 pst From: Jeff Makey Subject: Re: Calling Party ID In TELECOM Digest Vol. 9 No. 86, Patrick Townson writes: >Where people get the idea >they should be able to hide behind their phone is beyond me. Since the invention of the telephone more than 100 years ago, callers have always been anonymous unless they choose to identify themselves. This is quite a precedent to be overcome. As others have already pointed out here in the TELECOM Digest, there are legitimate reasons for a caller to be anonymous. It amazes me that calling party ID technology has been developed without two complementary options: (1) the option for the caller to make anonymous calls; and (2) the option to have an individual telephone line automatically refuse (without even ringing) incoming anonymous calls. These two options (which one should be able to toggle on a per-call basis) give the best of both worlds, allowing both the caller and callee to protect their privacy as they see fit. :: Jeff Makey Makey@LOGICON.ARPA ------------------------------ Date: Thu, 16 Mar 89 11:10:47 EST From: Ken Levitt Subject: Calling Party ID writes> DG> In reality, it is not likely to help that much. The solicitors could DG> block their identification. With the proper equipment, I will route all calls with blocked ID to an answering machine. DG> The solicitors could get phones under innocuous sounding names--Bill DG> Jones, for example. Since only a few numbers would be recognizably bad, DG> the solicitors will just switch phone numbers. Again, assumeing proper equipment, I don't care what phone number they are calling from. All calls that are not from a list of known numbers in my database will be routed to an answering machine at certain times of the day. DG> Finally, these solicitors will be gaining a huge data base DG> of calling patterns from which to tailor-make their calls. I will be blocking my ID whenever a call to a business is made. Without the blocking feature, I am against the whole concept. Ken Levitt -- Ken Levitt - via FidoNet node 1:16/390 UUCP: ...harvard!talcott!zorro9!levitt INTERNET: levitt%zorro9.uucp@talcott.harvard.edu ------------------------------ Date: Thu, 16 Mar 89 07:25:49 mst From: David Dodell Subject: Cellular Service in Phoenix I guess we are lucky here in Phoenix. Metro Mobile, the non-wireline service, only charges for completed calls. Busy/No-answers accumulate no charge. There is also no charge for calling their customer service or technical numbers, 911 or the test number "TEST". Another new thing instituted here, which is also no charge, is *33. This is a direct connection to the Arizona Department of Public Safety (our state police) for reporting drunk drivers on the state highways. I should add that both Metro Mobile, and US West Cellular (the wireline carrier) have added this service. David -- ------------------------------------------------------------------------- St. Joseph's Hospital and Medical Center - Phoenix Arizona uucp: {decvax, ncar} !noao!asuvax!stjhmc!ddodell uucp: {gatech, ames, rutgers} !ncar!noao!asuvax!stjhmc!ddodell Bitnet: ATW1H @ ASUACAD FidoNet=> 1:114/15 or 1:1/0 Internet: ddodell@stjhmc.fidonet.org ------------------------------ From: Donn F Pedro Subject: Re: Cellular service Date: 17 Mar 89 04:32:49 GMT Organization: THE WAR ROOM on Elliot Bay. In article , decvax!decwrl!apple!zygot!john@ucb vax.berkeley.edu (John Higdon) writes: > With all of the hoopla that PacTel Cellular is generating over its > installation of its "new digital equipment", some questions must be > raised. Having recently visited the LA area as a roamer from GTE > Mobilnet, San Francisco, it seems that the good people of southern > California are being taken for a ride. Not by Cellular One...... > PacTel Cellular may be the only cellular operator in the country that > charges the moment you hit the s(p)end button, whether the call is > answered or not. Cellular One in LA does not do this. > > > This all appears to be the biggest legal scam I have ever seen. First, > charge for *everything*, then make sure most calls simply bomb (while > charging for the attempt), and after that take a long time to complete > calls thereby ensuring that each and every call is at least two minutes > long. > > Are there any other systems in the country that are this slimy? Don't like it. Vote with your wallet!!!! When you get in the LA area contace Cellular One and setup roaming with them. Their system is reliable and their billing is fair. You do not get charged for calls not completed. > John Higdon > john@zygot ..sun!{apple|cohesive|pacbell}!zygot!john What can I say... I work for them. Donn F Pedro ................................ a.k.a. donn@mcgp1 else: {the known world}!uw-beaver!uw-enthropy!thebes!mcgp1!donn ---------------------------------------------------------------- "You talk the talk. Do you walk the walk?" ------------------------------ From: "John R. Covert" Date: 15 Mar 89 07:30 Subject: Cellular Service - Charging in New York >Nynex mobile service, the wireline carrier here in the New York City >CGSA, also charges air time for incomplete calls. I've never been charged air time by NYNEX in New York City except on completed calls. Are you sure? /john ------------------------------ From: Dave Horsfall Subject: Re: Do American phones work in Australia? Date: 15 Mar 89 06:03:48 GMT Organization: Alcatel-STC Australia, North Sydney, AUSTRALIA In article , bunny!mdf0@gte.com (Mark Feblowitz) writes: | | Please let me know if the phones are compatible with Australia's | switches with or without modification. Also, do prevailing regulations | permit the use of privately owned CPE? Well, no-one else has answered (at least in public), so... The answer is a firm definite "maybe" (apologies to Fred Flintstone). Tone-dial phones should be no problem, but they are still rare in Oz. Pulse-dial will work anywhere, but I believe the mark-space ratio is different - 2:1 break/make or something like that. And don't try anything clever with call-progress indicators - they're different. Legally, you can plug in your own device (they use a big 4-prong affair by the way, but RJ-11 adaptors are available), but it needs Telecom approval. This requirement is more often than not ignored - just unplug the device and hide it if Telecom come a-knockin' :-) Telecom also freak out over mains-powered devices on their lines, besides, our power is 240 volt 50 Hz. Summary? They might work, then again maybe not. Hmmm... just realised this is the 3rd enquiry on the Australian phone system in a month or so... Maybe I should be saving my replies and just issue them as & when. -- Dave Horsfall (VK2KFU), Alcatel-STC Australia, dave@stcns3.stc.oz dave%stcns3.stc.oz.AU@uunet.UU.NET, ...munnari!stcns3.stc.oz.AU!dave Self-regulation is no regulation ------------------------------ Date: Thu, 16 Mar 89 01:54:54 EST From: Jonathan Haruni Subject: British phone wiring Organization: University of Toronto I'm moving to the UK. My modem is supposedly "international" in that is has a software switch to change the make/break timing when pulse dialing to match the US or UK standards. However, there is nothing in the manual about rewiring the plugs to suit UK standards. Does anyone know anything about that ? I've looked inside some phones in the UK, and they seem to use a four-wire system for a single line. Is this true ? If it is, how could my modem possibly be used there, when it uses the north-american two-wire system ? Can north american phones be used in the UK ? Is the color coding of the wiring the same on both sides of the ocean ? Excuse my ignorance, please. I've just never had any opportunity to tinker with or read about the UK phone system, and I'd like to use my modem there. I'd appreciate any help. Jonathan Haruni decom@dgp.toronto.edu ------------------------------ Date: Thu, 16 Mar 89 08:52:02 EST From: Frank Prindle Subject: Re: Pay phones that disable the keypad I recently got very annoyed while trying to use a COCOT in a public place for an emergency call (not 911, but a call to notify someone's relative of an emergency). Not having any coins handy, I proceeded to use my (non-Bell) calling card which requires I dial a toll-free 800 number, then key in my PIN and the number I was calling. Naturally, you-guessed-it, the 800 call went through, then the keypad went dead. The call could not be placed. Fortunately, the management was handy and found me another (private) phone to use for the emergency situation. Upon complaining to Bell of PA, I was informed that the BPA tarrifs do not require that a COCOT be able to complete calling-card calls! (the phone was in violation on three other counts however: 1) no service number posted on phone; 2) no phone number posted on phone; 3) charged $.85 to call 1-800-555- 1212.) My point is that there are even more important reasons (than calling a tone activated service such as a locator or a bank) that the tone-pad should continue to work - namely any calling card except AT&T/Baby-Bell is likely *not* to have an operator intercept to manually handle situations where no tones can be generated. I feel that the consumer should be able to rely on any public phone (with a tone pad) to provide all the capabilities he normally uses on a public phone. Disabling the tone-pad at any time during a call substantially reduces these capabilities. I guess they expect everyone to carry around a pocket tone generator in case a phone doesn't work right. Sincerely, Frank Prindle Prindle@NADC.arpa ------------------------------ From: "Gary W. Sanders" Subject: Re: Calling Party ID Suspension Date: 17 Mar 89 15:57:40 GMT Reply-To: "Gary W. Sanders" Organization: AT&T Bell Laboratories In article "John B. Nagle" writes: > Not matter what happens with enable and disable, I would >hope that emergency services or at least the operator could >override system paramters and force a phone to ring. Also I dont know about the rest of you, but unless this services is free I doubt that I would ever want it. At work I need to answer the phone whenever it rings or at least have my machine answer it. At home I answer the phone. Do people really hate answering phones that much? Do you really have that few friends that you could enter their phone number into the "answer list"? I know the salemen are a pain, but "no I am not interested" seems to stop them or hang up the phone. About the only thing I would like from calling party ID is to tell me if its one of those machines calling. I hate coming home and having my answering machine tape used up talking to some other answering machine. These things are as bad as the machines that call YOU and put YOU on hold to wait for a sales person. What a pain!!!! In article levin@bbn.com (Joel B Levin) writes: > If the phone company is going to ship the phone number >of the call down the line, then how about some more info. Tell me >the name of the person calling or at least the billing name. Sending >me a phone doesn't give me much info, how many phone number >do you know, I know freinds and family. You folks going to refuse to >answer the phone just because the phone number is unknown? maybe >uncle Bob has moved and want to tell you his new number.... It seems that the telco's are trying to nickle and dime folks to death with "service". I still wonder how a telco can charge for touch tone service. Seem to me that they would want to switch things around to get the "aunt Martha" off of rotary dial and into the 90's. How much additional cost is added to a switch to support pulse dial. Its got to start adding up. -- Gary Sanders (N8EMR) gws@cbnews (w) gws@n8emr (h) 614-860-5965 (353-5965 cornet) ------------------------------ From: Chris Schmandt Subject: Re: Calling Party ID Suspension Date: 17 Mar 89 16:44:50 GMT Reply-To: Chris Schmandt Organization: MIT Media Lab, Cambridge MA In article sidney@goldhill.com (Sidney Markowitz) writes: >X-TELECOM-Digest: volume 9, issue 87, message 5 of 7 > > > >It seems to me that the MIT system's solution is the ideal. I like the >idea of being able to screen my calls. It is indeed true that call screening is very useful. Note that our LCD display shows calling party *number2,b9=t name. Because we have calling party ID for internal calls only, it also lets me see when I'm getting an outside call. It is convenient to be able to treat the two cases differently (an inside call is usually brief and let's me help someone in my organization get something done; outside calls are more likely asking *me* to do something). I've noticed a lot of use of calling party ID. People will answer the phone with "hi chris!", and it's not just us phone hackers, so it must be useful. The obvious solution to the privacy issue is that I would like two bits on my phone. 1) I will or will not allow my number to be transmitted 2) I will or will not accept calls which do not ID calling party. The problem is, it must be trivial (automatic?) to en/dis able the first bit. Here I have to dial a 2 digit prefix for privacy (called party sees "private number" on the display). That's fine for occaisional use, but I think it would be inadequate for my taste in my house. (personally, I might be satisfied with banning telemarketing and prefix-override for those occaisional calls which really should be anonymous). Otherwise, great business for those AOS's running (anonymous) pay phones!! chris ------------------------------ From: "John B. Nagle" Subject: Re: Calling party ID Date: 17 Mar 89 17:39:35 GMT Reply-To: "John B. Nagle" Organization: Stanford University Questions: 1. What happens when a call is originated from a PBX extension? Is the number displayed just the identity of the outgoing PBX trunk? Even assuming a PBX wants to cooperate and pass internal extension numbers outward, is there a defined interface for this? What happens when the outgoing trunk has is outgoing only and has no telephone number, which is not that unusual? 2. What about inter-LATA calls? Which vendors pass the caller ID through, or plan to? Will the FCC mandate that caller ID be passed across long distance carriers? 3. What about international calls? 4. Can the receiver distinguish "caller ID suppressed" from "caller ID not known"? 5. Is someone working on a modem that understands caller ID signals? John Nagle ------------------------------ From: "Lawrence V. Cipriani" Subject: Re: Illinois Bell's $80 Million plan. Date: 17 Mar 89 13:17:25 GMT Organization: AT&T Network Systems > [Moderator's Note: Unfortunatly, no. Not a nickle for an employee to > be on the premises 24 hours per day ... Fire Eibel because ... > *his* decision that million dollar switches don't need attendants at > all times -- has decided to continue playing it reckless. PT] The decision that switching machines don't need attendants at all times was made many years ago in AT&T. The centralized operation administration and maintenance of switching machines saves phone companies millions of dollars every year. It isn't going to go away even with Hinsdale disaster. I wouldn't hold any one person responsible for that debacle, except the technician who ignored the initial alarms. I almost certain Eibel couldn't get a technician at every switch even if he wanted to. After divestiture many of the phone company operations and procedures went unchanged. They just make good economic sense, but that isn't to say there isn't room for improvement. By the way, some switches are literally impossible to have an attendant at since they are in underground sealed vaults. I speak only for myself, AT&T has nothing to do with this note. -- Larry Cipriani, att!cbnews!lvc or lvc@cbnews.att.com ------------------------------ From: Jeffrey Silber Subject: Re: Illinois Bell's $80 Million plan. Date: 17 Mar 89 14:45:03 GMT Reply-To: Jeffrey Silber Organization: Cornell Theory Center, Cornell University, Ithaca NY The inability to shut off power in COs is apparantly not uncommon. During a tour of our local NYNEX CO the foreman instructed us how to shut off the incoming (power company) current, but said that there was no effective way of shutting off the battery power, and no guarantee that even if everything was done that the power was really off. Not a really good incentive for firefighters to go charging ahead. It seems to me that halon protection is the most logical for these sites, and that would be the most cost-effective from society's view. Jeffrey Silber Lieut. Cayuga Heights F.D. -- "A billion here, a billion there, and pretty soon you're talking real money." --Sen. Everett Dirksen Jeffrey A. Silber/silber@tcgould.tn.cornell.edu Business Manager/Cornell Center for Theory & Simulation in Science & Engineering ------------------------------ From: "John R. Covert" Date: 17 Mar 89 12:17 Subject: Cellular in L.A. In recent messages from John Higdon (zygot!john) and Donn Pedro (donn@mcgp1) >>it seems that the good people of southern California are being taken for >>a ride >> >> PacTel Cellular may be the only cellular operator in the country that >> charges the moment you hit the s(p)end button, whether the call is >> answered or not. > >Cellular One in LA does not do this. There is no Cellular One in L.A. (See my reply in V9#88.) The "A" carrier is L.A. Cellular, and they charge *exactly* the same rates as PacTel Cellular (.70 peak and .24 off peak) with incomplete calls charged at 50% (so don't let that phone ring for a long time) by both carriers. >Dont like it. Vote with your wallet!!!! When you get in the LA >area contact Cellular One and setup roaming with them. Would be nice, but not only is there no Cellular One in L.A., but L.A. Cellular won't even accept credit card roamers. So unless your home carrier has an automatic roaming agreement with L.A. Cellular, you're stuck with PacTel. And if your carrier doesn't have a roaming agreement with EITHER carrier (as is the case for BOTH Boston systems (NYNEX and Cellular One), then you have to set up credit card roaming with PacTel, at a $15 charge for 1-30 days. >Their system is reliable and their billing is fair. >What can I say... I work for them. I presume (from your mcgp1 address) that you work for McCaw Communications. Too bad you didn't check your information about L.A. before posting it. BTW, for the general edification of the rest of the readership, there is not a single company called "Cellular One." The name "Cellular One" is licensed from Southwestern Bell for a nominal annual charge. Most, if not all, McCaw owned cellular carriers use the name Cellular One, however, the name is also used by Southwestern Bell in Boston, Washington, and Chicago. In those cities where Southwestern Bell is the local wireline carrier, they do not use the name Cellular One -- in fact the even license it to their competition! In some cities the name Cellular One is used by a local company having no outside affiliations. /john ------------------------------ Date: Fri, 17 Mar 89 17:34:56 PST From: e118 student Subject: MCI, PAC*BELL in cahoots? The MCI person was a bit confused. As a happy user of MCI's "Around Town" feature, I can fill you in on what they mean about eliminating charges for calls from San Mateo. If you use your AT&T or Sprint calling card, you are billed a surcharge ($1.05 or $0.55, or who-knows-what if it's intrastate). However, if you use your MCI card from any phone within a nebulously-described "local" area around your home phone #, it goes through at the same rate as if you dialed it from home -- no 55c surcharge. The "local" area is actually rather generous: I live in Berkeley and made a call from San Rafael, which is just across the line from ZUM-3 to Toll, (about 20 miles in real terms) but it still went through as "Around Town." --Linc Madison = e118-ak@euler.berkeley.edu I have no connection to MCI except that I carry their calling card. (In fact, my home service is on Sprint....) ------------------------------ Date: Fri, 17 Mar 89 17:39:55 PST From: e118 student Subject: Pay phones that disable the keypad I've run into the same problem with pay phones operated by AT&T (their blue phones that don't take coins or cards). It infuriates me. I can see no legitimate purpose in disabling the keypad. One "800" number I frequently use is to my bank's computer, to see if a check or deposit has cleared. The experience with the AT&T phones has been mostly in Calif., but they seem to have changed their mind, at least in some areas. Personally, if I can possibly help it, I use no pay phone other than a genuine Pacific Bell. --Linc Madison = e118-ak@euler.berkeley.edu I have no connection to any company, except for the little brown phone rumored to be hiding under the pile of stuff on my floor. ------------------------------ Date: Tue, 14 Mar 89 15:12:57 LCL From: GUYDOSRM%SNYPLABA.BITNET@CORNELLC.CIT.CORNELL.EDU Subject: Grounded in truth? Can this possibly be true? (I don't know its source.) ****************************************************** AN UNUSUAL TELEPHONE SERVICE CALL This story was related by Pat Routledge of Winnepeg, ONT about an unusual telephone service call he handled while living in England. It is common practice in England to signal a telephone subscriber by signaling with 90 volts across one side of the two wire circuit and ground (earth in England). When the subscriber answers the phone, it switches to the two wire circuit for the conversation. This method allows two parties on the same line to be signalled without disturbing each other. This particular subscriber, an elderly lady with several pets called to say that her telephone failed to ring when her friends called and that on the few occasions when it did manage to ring her dog always barked first. Torn between curiosity to see this psychic dog and a realization that standard service techniques might not suffice in this case, Pat proceeded to the scene. Climbing a nearby telephone pole and hooking in his test set, he dialed the subscriber's house. The phone didn't ring. He tried again. The dog barked loudly, followed by a ringing telephone. Climbing down from the pole, Pat found: a. Dog was tied to the telephone system's ground post via an iron chain and collar b. Dog was receiving 90 volts of signalling current c. After several jolts, the dog was urinating on ground and barking d. Wet ground now conducted and phone rang. *************************************************************************** ------------------------------ rom: wstef@beta.eng.clemson.edu (W. Gregg Stefancik) Subject: Class *62 Date: 15 Mar 89 18:33:57 GMT Reply-To: wstef@beta.eng.clemson.edu (W. Gregg Stefancik) Organization: Clemson University Engineering Department A friend of mine in NJ has CLASS features enabled on his phone. When he dials *62 (an undocummented CLASS style number) he gets 4 beeps. We would both like to know what *62 is for. Anybody have any ideas? W. Gregg Stefancik < wstef@eng.clemson.edu > ------------------------------ Date: Sat, 18 Mar 89 05:33:22 -0500 (EST) From: Marvin Sirbu Subject: Privacy of telephone calling records Steve Bellovin's comment about the need for better laws concerning the privacy of telephone calling records is well taken. Laws already on the books make your bank records private -- i.e. a bank can't say that you gave up all rights to privacy of your bank records when you asked them to make a payment for you when you wrote a check. It takes a court order to get at your bank records. A similar law should be on the books concerning telephone call records. Just because you gave the phone company a callee's number in order to complete a call doesn't mean they should be able to give out your call records without a warrant. Marvin Sirbu ------------------------------ Date: Sat, 18 Mar 89 13:05:09 EST From: "John R. Levine" Subject: Re: Do you need a court order to trace a phone? Organization: Segue Software, Inc. In article you write: >The law says that if the person whose phone is being traced >gives permission for the line to be traced, a court order >is not necessary. > >From this argument, automatic calling party identification >is completely legal. ... Don't you have it backward? The calling party is giving permission, not the callee. Caller ID is requested by the callee, not the other way around. I have to second Bob Frankston's concerns about privacy issues, and to wish a thousand junk phone calls from stock brokers, mail-order places, and pizza delivery outfits upon anyone who thinks that caller ID blocking is only for crooks. Per call ID blocking is technically simple and provides reasonable safeguards, and, of course, you've always been able to hang up on callers who won't identify themselves. Some people have suggested that facilities to call back whoever just called you, and to ask the telco to record the number of the last (presumably annoying) caller would be helpful. I believe that in the Orlando trials both of these were already available. Regards, John Levine, johnl@ima.isc.com ------------------------------ Date: Sat 18 Mar 89 12:09:50-PST From: "Ole J. Jacobsen" Subject: Some notes on the UK phone system I used to live in the UK about 5 years ago and here are some notes on phones, wiring etc, based upon memory and recent observations. Apologies for any inaccuracies, but I think most of this is close to being pretty much true. First of all, UK and US phones are basically compatible and you can use either on either system (PTT/BOC regulations notwithstanding). It may be that the pulse make/break ratio and rate is different on paper, but it really does work in practice. I have a couple of British phones on my home PBX (yes, I am a phone fanatic) and they work just fine. The standard UK rotary phone, which was all that was available up until about 1980, has 4 wires going into it: WHITE RED GREEN BLUE The WHITE and RED are connected directly to the outside world and corresponds to the US red/green. The GREEN, in simple terms, powers the bell of the phone. UK phones do not have the "anti-tinkle circuit" found in most US phones, and to solve this problem the bell is wired in such a fashion that if you lift the handset of one phone it disables the bell of the other. This allows dialling without the other phone(s) going tinga-linga-ling. In residences with only one phone (very common), the GREEN is simply connected to the WHITE at the wall socket. The BLUE is, as far as I can tell, only used in PBX applications for a ground-start switch. Needless to say, only two wires run from the customer premises to the CO. The above applies to the "old" system. The more "modern" UK phone system, uses a modular plug (different from its US counterpart), electronic phones, and more and more Touch-Tone (in which case the anti-tinkle circuit is unecessary). It is interesting to note how the new British Telecom regulates what you can and cannot do to their system. All phones have to be "BT Approved" which is not that different from FCC sub 68 approved when you think about it. The difference lies in what the consumer is allowed to do. You can purchase an "Add-your-own- modular-extension" kit from any BT store, but you cannot buy a tool to "modularize" an existing phone by putting on the little white connector at the end of your line cord. Such tools as well as open-ended cables can be purchased elsewhere, but your aren't strictly supposed to use them. The availability of different phones is pretty good, and in stores you'll see familiar brands such as Panasonic. Once again there is a peculiar difference: UK handset cords are NOT replaceable, at least not by the consumer without special tools. On phones with modular handset cords, the "release clip" is broken off such that you need a screwdriver or similar object of just the right size in order to get the cord loose. Why they did this is completely beyond me. (I have also never seen "extra long handset cords" for sale which makes sense if you can't easily replace them). As mentioned earlier, many COs or "exchanges" as they are known over there, accept touch-tone dialling, and processing seems even faster than in the US. Calling the US from the UK seems alot faster than the other way around. This may have to do with the fact that there are more hierarchies of switches/LD interfaces through which the call has to be processed over here. Also, I was told by someone who supposedly knows, that WITHIN the UK the ringing the caller hears is generated by the CALLERS CO rather (as is the case in the US) than by the CALLEES CO. This is probably because they use CCITT Signalling System #7 or their own variant where no voice path is opened until the call is answered. My most favorite aspect of the British phone system is the PhoneCard. It is a green credit card-sized card which comes in different values (20 units, 100 units, etc.). Put one in the special PhoneCard phones and dial away *anywhere*. There is no minimum charge, and you can talk until the "money" runs out (1 unit = 10p). Of course, if you call international, the units tick down pretty fast (as displayed on the phone), but the system does have advantages over 0+ dialling and other schemes which require surcharges and minimum deposits. The only drawback is that you need to find the magic green PhoneCard phones and keep a supply of cards, but many stores sell the cards and the phones are becoming more and more common. Another reason to travel to the UK! Ole ------- ------------------------------ From: Dave Levenson Subject: Re: Calling party ID Date: 19 Mar 89 16:02:05 GMT Organization: Westmark, Inc., Warren, NJ, USA In article , jbn@glacier.stanford.edu (John B. Nagle) writes: > Questions: > 1. What happens when a call is originated from a PBX extension? Is > the number displayed just the identity of the outgoing PBX trunk? Even > assuming a PBX wants to cooperate and pass internal extension numbers > outward, is there a defined interface for this? What happens when the > outgoing trunk has is outgoing only and has no telephone number, which > is not that unusual? Yes, such an interface is defined. State-of-the-art PBX equipment compatible with CCIS is capable of sending and receiving caller-id information. These PBX's typically display caller-id information on their special display-equipped telephone sets, and transmit the calling station number on outgoing calls. > 2. What about inter-LATA calls? Which vendors pass the caller ID through, > or plan to? Will the FCC mandate that caller ID be passed across > long distance carriers? In NJ, only intra-lata calls report caller id, as of today. On many calls from out-of-state, we get a caller-id display showing some number with a Newark exchange prefix. It turns out that this is the number of the local outgoing trunk used by the inter-lata carrier who handled the call! Not helpful, but understandable. When CCIS connectivity exists between the inter-lata carriers and the local exchange carriers, perhaps we'll see universal caller-id, but I think it may be a few years before that happens. > 3. What about international calls? see my thoughts on 2 > 4. Can the receiver distinguish "caller ID suppressed" from "caller ID > not known"? The information sent to the called subscriber by the CO does distinguish between "caller ID suppressed" and "not known". Whether this difference is displayed depends upon which brand of caller-id display is used. Some do, and some always display ??? when no number is received, and ignore the reason code. > 5. Is someone working on a modem that understands caller ID signals? Colonial Data Technologies, of New Milford, CT, (800) 622 5543, currently markets a caller-id display for residential use. They tell me that they are developing a PC expansion card that receives the caller-id info and makes if available to the PC software. I have no information on the projected availability of this product, or the capabilities of the software with which it will probably be bundled. I expect that there will be a database of sorts where the user can enter the information he wants displayed on his PC screen for each calling number listed. It is probably not practical to store the entire North Jersey white pages in a PC-XT! -- Dave Levenson Westmark, Inc. The Man in the Mooney Warren, NJ USA {rutgers | att}!westmark!dave ------------------------------ From: "John R. Covert" Date: 19 Mar 89 16:06 Subject: Privacy of telephone account records >It takes a court order to get at your bank records. A similar law should be >on the books concerning telephone call records. Just because you gave the >phone company a callee's number in order to complete a call doesn't mean they >should be able to give out your call records without a warrant. Well, Marvin, I wish you were still here in Massachusetts to do battle with N.E.T. As one might suspect, CLID is only the tip of the iceberg. Imagine calling a number in an ad to find out more about a product, (or worse yet, accidentally dialling a wrong number) and being greeted with a recording that simply says "Your new fuzzy dice are on their way!" A few days later they arrive, along with a bill. The laws pertaining to unsolicited merchandise won't apply, because the phone company will have records of your call. Yesterday I received the following notice from the Massachusetts Department of Public Utilities: New England Telephone and Telegraph Company ("NET") is proposing to offer a Billing Information Service ("BIS") to Information Providers, entities who offer recorded or interactive services. The service will provide an end user's name, address, and calling number, as well as the called number, date, time, and duration of the call. The DPU will conduct a public hearing on the above matter at its hearing room, #1210 Leverett Saltonstall Building, 100 Cambridge Street, Boston, Massachusetts on Tuesday, 18 April 1989 at 11:00. /john ------------------------------ From: "Marc T. Kaufman" Subject: Re: Calling Party ID Suspension Date: 18 Mar 89 16:34:33 GMT Reply-To: "Marc T. Kaufman" Organization: Stanford University In article Amanda Walker writes: >In article , > paul@unhtel.uucp (Paul S. Sawyer) writes: >> As the New Hampsha fahma (New Hampshire farmer) told his dinner >> guest, as he ignored the many rings of the newly installed telephone, "I >> paid good money to have that thing put in for MY convenience, not theirs." >This is basically my opinion; I don't have a phone as a service to anyone >who feels they want to call me; I installed it for my own convenience. >I pay for it, after all. I should be able to decide how and when I use it. and as Walter Mathau said in the movie (title escapes me... about a female justice of the Supreme Court): "the telephone has no constitutional right to be answered." When I first heard of caller-ID, I suggested to a large E-mail company that they provide end-to-end ID over their net so that BBS operators could verify users... and tag uploaded messages with the originator... so that SYSOPS could pass the responsibility for content back to the source. If you go to another country, you will discover that there is no 'right' to even HAVE a phone, much less make anonymous calls with one. As for using mechanical counters for toll purposes... I suspect that is due more to ease of implementation (in relay days) than to any real privacy related issue. If you don't want to disclose who you are, send your questions via mail in an envelope with no return address. :-) Marc Kaufman (kaufman@polya.stanford.edu) ------------------------------ Date: Mon, 20 Mar 89 10:20:39 -0500 (EST) From: Marvin Sirbu Subject: Caller ID on Inbound-WATS Readers of Telecom Digest should know that AT&T already provides calling number ID to in-bound WATS customers. Part of their emerging ISDN service capabilities, the inbound WATS caller ID is provided over a D channel in conjunction with an ISDN primary rate interface to a PBX. American Express is already using it for their customer service operators. Since the IECs automatically receive caller identity on every long distance call (this is part of what equal access means-- the IEC gets caller ID for billing purposes so that you don't have to dial a PIN code with MCI anymore), the IECs already have this information and can pass it on to the callee. My understanding is that in the experience of American Express -- and others who have subscribed to this service -- the caller's number is only useful about 65% of the time. That is, American Express would like to use the caller ID to automatically call up on the customer service rep's screen your account records before she picks up. However, 35% of the time, the caller is coming from behind a PBX, or is not calling from his or her usual number, and thus the customer service rep must ask for the customer's name or account number and call up the record manually. At one point customer reps were answering the phone with "Hello Mr. Smith" or whatever the customer's name was; customers found this so disconcerting that the service reps stopped doing it. Thus, if the service rep asks for your name, she may already have your record in front of her and is just checking.... See for example, the article in Communications Week for October 10, 1988, "American Express briefs users on ISDN primary rate trial". See also article in Communications Week for Dec 5, 1988 on the accelerated roleout of this capability which AT&T markets under the trade name "Info-2" service. Since most in-bound WATS would be governed by the FCC as an interstate service, the FCC would have to rule on the privacy issue. As far as I know, the FCC has never considered it. Marvin Sirbu ------------------------------ Date: Mon, 20 Mar 89 10:20:49 EST From: Jerry Glomph Black <@ll-vlsi.ARPA:black@ll-micro> Subject: Calling Party ID: the economics Reply-To: @ll-vlsi.ARPA:black@micro Organization: None discernable In the midst of all the interesting and spirited debating of the last week on this subject, I think one issue has been slighted: the potential imbalance of those subscribers getting this service. I think the charge is on the order of 7 bucks/month, plus an $80 box which sits next to one phone in your house. This would more than double the basic monthly rate for residential customers in my state, and I really think few would sign up for the CLASS service. So you have a situation where the majority of home users are *forced* to dial in the 'anonymity code' every time they wish to call a business or other place that shouldn't get their number so easily. I hope they have 'anonymity default' settings for 'the rest of us' who will not be buying the service. The local companies overcharge for all these 'value added' services: recently they really made me guffaw when the local company itself telemarketed these useless services, especially "speed-calling", where they want $4.12 per month to do what any $20 cheapo phone can do: store 10 numbers. They also charge 58 cents/month for touch-tone (but in most exchanges in this area, TT phones work even for those who don't pay: not worth the bother of policing, I guess). Jerry G Black, MIT Lincoln Laboratory, 244 Wood St. C-120, Lexington MA 02173 Phone (617) 981-4721 Fax (617) 862-9057 black@micro@VLSI.LL.MIT.EDU ------------------------------ Date: Mon 20 Mar 89 11:59:08-CST From: Clive Dawson Subject: Residential Hunting A few months ago I posted an item dealing with hunting service on residential lines. Southwestern Bell had been offering this service for years, then discovered that they weren't charging for it, and finally got a tariff approved with the Texas Public Utility Commission. Those of us which used this service received a letter in which we were told we could either drop hunting or start paying $.50 per month per line for the service. I have two lines at home, A and B. When somebody calls A and A is in use, the call will come in on line B. However, if somebody calls B and B is in use, they will get a busy signal. Here's the problem: I elected to keep hunting, and I just received my first phone bill with the new hunting charges on it. I was expecting a $.50 charge, but instead was charged $2.00! An inquiry yielded resulted in this dialog: SWB: "Yes, we made a mistake by charging you $1. per line, we should have charged you only $.50 per line. We will credit your account with $1." ME: "The credit should be $1.50. Only one of my lines has hunting. The other one doesn't." SWB: "No, the charge is $.50 per line. You can't have hunting with only one line; that wouldn't make sense." ME: "Why should I pay for hunting on my second line when it doesn't have it? Why are you charging for a service on the second line when it doesn't do anything different for me that a regular line doesn't?" SWB: "I'm sorry, but that's the way hunting works. Some places have 20 or 30 or 50 lines, and they pay $.50 per line." {ME: "All right, I'd like to cancel hunting on my second line, please." SWB: [Long pause.] "I'm sorry, sir, we can't do that without canceling it for you altogether." ME: "Fine. Then I would like to ADD hunting on my second line, please." I want calls to be sent to my first line if the second line is busy. SWB: "Oh. That's called circular hunting. There are different rates for that, but I'm not familiar with them, so I'll have to research this and call you back." That's where things stand now. I'll be calling the Texas PUC to get a copy of the actual tariff. I was upset enough about the fact that the bean counters decided they had to make money from a service it was costing them nothing to provide, and which actually enhanced their revenue since fewer busy signals meant that more long distance calls get charged. Now I discover that the $.50 charge is a myth, since they are claiming that there is no way to get hunting on only one line, and this is even more infuriating. Does anybody have an experience with hunting tariffs in other parts of the country which would help in this battle? Thanks, Clive ------- [Moderator's Note: I've had hunting on my residential lines for years. Illinois Bell does not charge for hunting, or its close relative, 'jump hunting', which occurs when the hunted number is in proximity to, but not next in sequence to the hunting number. They do charge for circular hunting, and backward hunting, both of which are theoretically only possible on an ESS exchange. They will hunt off your exchange for an added cost. If you have hunting, then call-waiting is only available on the last line in the hunt group since call-waiting relies on a line testing busy, which it will never truly do as long as it can hunt elsewhere. PT] ------------------------------ Date: Fri, 17 Mar 89 14:40:35 EST From: Bill Cattey Subject: NYNEX at Kennedy Airport also disables the keypad! It's not just COCOTS that are getting into the act of disabling keypads. This past November (a long time ago, sorry... I hope they fixed it by now) I was in Kennedy Airport trying to place a calling card call. Neither 1-0-288 -0- nor 0- would leave the keypad enabled for me to type my calling card number. I believe 1-0-288 didn't connect me with ATT. My traveling companion said they use a different access scheme. I was very frustrated. The posted dialing instructions on the NYNEX pay phone simply didn't work. Any suggestions what I should do if this happens again? From the 'desk' of _ /| Bill (the) CATTey... \'o.O' ~(___)~ THSHVPPPOOO! U ACH! ------------------------------ Date: Mon, 20 Mar 89 23:56:26 EST From: Miguel_Cruz@ub.cc.umich.edu Subject: Phone Melts; Almost Started Fire! At work today, one of our many phones (which are pretty abused - people are always tripping over the cords and pulling them off desks) stopped working. If you picked it up, you heard nothing. If you called it, it rang. I was busy so I forewent my usual 'telephone repairman' role at the office. Then, I was sitting at the desk where this particular phone sat, jotting down some notes. I noticed a particularly noxious odor, and followed it to the phone in question. Strange, I said to myself. About to turn the phone over to take the cover off (this is a perfectly standard touch-tone desk telephone), I pulled on the cord to get some slack. It was hot. Very hot. I pulled the clip/plug out of the phone, and the two middle wires were glowing orange, the tiny plastic divider tooth between them was black and melted, and the whole thing smelled horribly. As I watched, the plug defiantly sent a little spark flying towards me. Needless to say, I unplugged the other end from the wall. Now, I have accidentally shorted phone lines across my body, even through my face when I didn't have wire clippers and was stripping a live wire with my teeth. It tingled, but certainly didn't hurt. Is there enough power in a phone line to melt plastic and make wires glow? This struck me as extremely odd. I plugged in another phone and cord and they worked perfectly, so I don't think something else was shorted across the phone line. Why did this happen? If it happens again, what if a fire starts? Could it be cheap phones/cords? ------------------------------ Subject: Re: Cellular Service. Date: Mon, 20 Mar 89 11:11:19 PST From: the terminal of Geoff Goodfellow In reply to John Higdon's message of 10 Mar 89 on Cellular Service in LA: Pac*Tel Cellular's charging for non-completed calls finds its way directly to the bottem line. Pac*Tel's cellular operation made $16 million in profit in 1988. Count your blessings they do not sick you with a multi-dollar a day roaming fee, yet. The vast majority of cellular carriers today are really gouging roamers with multi-dollar-a-day roaming fee's. Both Cellular One (majority owned by Pac*Tel) and GTE Mobilnet here in the Bay area do. Perhaps the Cellular Industry is trying to position for a lead spot the Telecom Popularity contest, currently held by the AOS industry. I can't believe that Pac*Tel makes sure most calls bomb as you have claimed, but rather they are suffering from acute success disaster symptoms. Even at the high rates they charge, they cannot expand the system fast enough. Pac*Tel is currently in the process of ripping out all the original AT&T AutoPlex gear (ESS 1A based -- nice klunks on hand-off) and replacing it with Motorola RF and a Digital Switch based MTSO. Cellular is just to popular in spread-out Southern California. While I owned a cellular phone, i made it a practice not to patronize systems that charged for non-completed calls or gouged with daily romaing fee's. The best way to vote is with your wallet. In fact, several colleagues i know leave their portable phones at home when traveling/romaing these days. When you look at a multi-dollar a day roaming fee + 50c-85c per minute air-time + long distance (sometimes 0+ or 950-xxxx, both with their own roaming stipends tacked on), a two or three minute call home becomes a $6-$7 affair. No thanks, think i'll find a pay phone. If you're still using you cellular phone at these prices, clearly they aren't charging enough, yet. I have watched various markets gradually increase their roaming rates over the years, while not touching local rates. Philladelphia A-Carrier (non-wireline) for example, used to be $.45/peak, $.27/non-peak in the early days with no daily gratuity. Now they are $3/day and $.85/min peak-AND-non-peak. You pay the $3 daily fee whether your call completed or not. If you are driving up to NY from Washington DC and place a call on each system you pass through that'll be a $6-$7 charge per system for that one call. Some systems, like Cellular One here in the Bay Area, won't let you recieve calls as a roamer unless you place one each day, therefore incuring their $2/day roaming fee (so thought you would bring your portable along and just use it to recieve important calls). Be very careful before you press the s(p)end button and where you use your cellular phone. Geoff Goodfellow IMTS Mobile Telephone User ------------------------------ From: Steven Gutfreund Subject: Re: Some notes on the UK phone system Date: 20 Mar 89 16:28:54 GMT Organization: GTE Laboratories, Waltham MA In article , OLE@csli.stanford.edu (Ole J. Jacobsen) writes: > My most favorite aspect of the Britsih phone system is the PhoneCard. I'm not so sure that PhoneCards are such a great idea. The Japanese took this idea and applied it to their entire service sector. Now you have cards for groceries, restaurants, beauty parlors, etc. In effect you go from a "type-less" form of money to a stongly typed form of money. I like my money to be typeless, it allows me to switch retailers and does not force me to pre-pay. -- -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= Yechezkal Shimon (Steven) Gutfreund sgutfreund@bunny.UUCP GTE Laboratories, Waltham MA sgutfreund@gte.com -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= ------------------------------ Date: Mon, 20 Mar 89 07:03:19 PST From: "Fred R. Goldstein dtn226-7388" Subject: Re: Calling Party ID (questions answered) With regard to the capabilities of ISDN-provided CLID, here are what I think are answers to John Nagle's questions. >1. What happens when a call is originated from a PBX extension? Is > the number displayed just the identity of the outgoing PBX trunk? In many cases, PBX trunks today all give ANI for the listen DN of the PBX, not themselves. >Even assuming a PBX wants to cooperate and pass internal extension numbers > outward, is there a defined interface for this? Yes. There is provision for caller-provided ID, so that the PBX feeds the extension number into the public network. The public network may or may not screen this to see that it's a number belonging to that PBX. I think unscreened numbers are duly noted as such, though. (I don't recall.) >What happens when the > outgoing trunk has is outgoing only and has no telephone number, which > is not that unusual? No matter; some number is ANI'd. Typically the LDN but sometimes a different number. >2. What about inter-LATA calls? Which vendors pass the caller ID through, > or plan to? Will the FCC mandate that caller ID be passed across > long distance carriers? I doubt the FCC will mandate anything, but since AT&T already provides ANI and the others will have the capability, I'd expect it to be common among the facility-based carriers. >3. What about international calls? Eventually. Maybe, depending on country. No inherent reason why it's not possible, but regulatory concerns may exist. >4. Can the receiver distinguish "caller ID suppressed" from "caller ID > not known"? I _think_ that's possible, but I'm not sure. For example, if it is suppressed, there might be a notice in place of the number. >5. Is someone working on a modem that understands caller ID signals? I don't know about the current analog form, but in the ISDN world, it'll be the norm, since it's just another information element in the protocol (DSS1). fred [disclaimer: I speak for me. Sharing requires doctor's note.] ------------------------------ Subject: More CPID Date: Mon, 20 Mar 89 22:10:23 EST From: David Lesher Reply-To: wb8foz@cucstud.UUCP (David Lesher,Guest) Organization: guest of Columbia Union College; Takoma Park, MD 20912 I do agree it looks like a quandry with the CPID issue. But I have a few thoughts... 1) Count on the BOCs soaking everybody involved for this {dis}service. They have been looking ever since 84 for anything and everything they can charge extra for. Have you priced a leased line recently? 2) With the US Post Office, you can have a private mail receipt address, UNLESS you solicit $$$$ from John Q. Public. Then, John Q can demand the street address of your boiler room. Why not require business class service to have ANI? Then I least I can trace that damm auto announce machine that called up all 30 trunks at work one night, one after another. ------------------------------ Date: Mon, 20 Mar 89 11:08 EST From: rec@elf115 Subject: Re: Calling Party ID The pro's and con's on this issue are both arguing for privacy, one for the privacy of the callee, and one for the privacy of the caller. Telephone subscribers should be able to identify their callers before answering or even permitting a ring, and telephone subscribers should be able to identify themselves to the people they call if the callees require identification, but no one should be forced to identify his/herself against her/his will. The proposed CPID service does not identify the caller, it only provides the telephone number that originates the call. Telephone numbers are not secure identifications - they can be shared, stolen, borrowed, or wrong numbers altogether. The CPID service proposes to sell what little information the phone company already has as if it answered the need for validating identities over the phone. The very name "calling party identification" is fraudulent: as any student of detective movies knows, once you trace the call you have to send some cops down there to try to catch the caller. The phone number by itself cannot identify anyone. -- Roger E. Critchlow, Jr. -- nyit!elf115!rec@philabs.philips.com -- ------------------------------ From: ulysses!smb@research.att.com Date: Tue, 21 Mar 89 10:05:51 EST Subject: Disabled keypads Correct me if I'm wrong, but I thought that some pay phones disabled the keypad as a side-effect. The intent was a polarity reversal on the line, as I recall; that in turn will have the effect of disabling the keypad on older phones. I don't think there's any attempt to keep you from further dialing (the COCOTs being a notable exception, of course). ------------------------------ From: Jim Gottlieb Subject: Re: Pay phones that disable the keypad Date: 21 Mar 89 16:55:40 GMT Organization: Info Connections, West Los Angeles In article , prindle@NADC.ARPA (Frank Prindle) writes: > Naturally, you-guessed-it, the 800 call > went through, then the keypad went dead. The call could not be placed. My business partner has just reported that this behavior is standard practice on AT&T-operated COCOTS. When he called to complain, they explained that this was to prevent him from using other carriers. Well, isn't that nice. And so thanks to AT&T, he was unable to check his voice mail or make any other calls that require the caller to enter tones. -- Jim Gottlieb E-Mail: or or V-Mail: (213) 551-7702 Fax: 478-3060 The-Real-Me: 824-5454 [Moderator's Note: AT&T's voice-mail version of AT&T Mail has noted this problem in the instruction manual, and advises placing calls through the operator -- even though it's an 800 number -- when calling their service. PT] ------------------------------ From: Peter Desnoyers Subject: Re: International Calling party ID Date: 21 Mar 89 17:21:28 GMT Organization: Apple Computer Inc, Cupertino, CA >In article , jbn@glacier.stanford.edu (John >B. Nagle) writes: >> >> ... What about international calls? Well, you can assume that no matter what happens, you're not going to get calling party id from a German phone unless both the calling party and the Bundepost agree that they don't mind telling you. They take their privacy quite seriously. Peter Desnoyers ------------------------------ Date: Tue, 21 Mar 89 11:14:04 PST From: HECTOR MYERSTON Subject: VoiceMail Liberation John Murray writes: >Too many of us already assume that everyone who calls us is using a >tone phone (and speaks English), so we make them use voicemail systems >for our convenience. We screen callers with machines which pretend >we're not at home, and talk about extra super-secret codes which our >friends have to enter to get through to us. An answering machine can >cause a foreign caller to be automatically charged for a 3-minute call >(perhaps $10 or more) from some locations. Gee John, thanks for raising my consciousness!!. Here I had foolishly and selfishly programmed my voicemail "for my own convenience". I have taken immediate action to reprogram my greeting in Urdu, Persian and Lithuanian. Since I am unable to handle all the world's languages, I will choose three "politically correct" languages every week from now on. ------- ------------------------------ From: Rahul Dhesi Subject: Re: Some notes on the UK phone system Date: 21 Mar 89 17:13:54 GMT Reply-To: dhesi@bsu-cs.uucp Organization: CS Dept, Ball St U, Muncie, Indiana In article OLE@csli.stanford.edu (Ole J. Jacobsen) writes: >My most favorite aspect of the Britsih phone system is the PhoneCard. This seems to be of dubious value. What is the difference between buying a phone card from a grocery store and then using it in a telephone, as opposed to just putting the money into the telephone directly? This just seems to add an extra step. The only advantage I see is that you can user paper money to buy the phone card, while telephones will only take coins. A little advance preparedness eliminates this advantage too, and you don't have to hunt for a place to buy the phone card before you use the telephone. -- Rahul Dhesi UUCP: !{iuvax,pur-ee}!bsu-cs!dhesi ARPA: dhesi@bsu-cs.bsu.edu ------------------------------ From: "John B. Nagle" Subject: Re: Phone Melts; Almost Started Fire! Date: 21 Mar 89 17:42:05 GMT Reply-To: "John B. Nagle" Organization: Stanford University NO WAY can you make wires glow red with any power level normally applied to a phone line; not even with ringing power is there enough energy to make that happen. Somehow, power line voltage is getting into your phone wiring. This is serious and needs to be tracked down. It may be necessary to examine all relevant punch blocks with a voltmeter. If you have wiring maintenance from your telco, have them do it; if not, it's probably better to have a licenced electrician with telephone expertise do it. You have a major fire and electric shock hazard. John Nagle ------------------------------ From: julian macassey Reply-To: ucla-an!bongo!julian@seas.ucla.edu Subject: European phones, itemised bills. Date: 21 Mar 89 11:55:03 PST (Tue) Re just say no to caller ID. In article , gast@cs.ucla.edu (David Gast) writes: > > 9) Finally, I will note that in Europe and Japan where memories of > fascism are much stronger, phone numbers are not even saved for > outgoing calls. There is just a clicker that increments based on > the distance and the time of day. At the end of the month, they > send a bill based on the number of clicks. Fascism alas has little to do with it. Ancient technology is the problem. Euro-phones are some decades behind the US, that is why they have ancient pulse counters in the CO to figure the bills. And boy is it hard to dispute the bills. But the good news is that British Telecom is introducing itemised billing and Touch-Tone is now available there - if you ask for it. The Hull telephone company (a small private telco in the UK does have itemised billing) Yours -- Julian Macassey, n6are julian@bongo ucla-an!denwa!bongo!julian n6are@wb6ymh (Packet Radio) n6are.ampr [44.16.0.81] voice (213) 653-4495 ------------------------------ From: Daniel Senie Subject: Re: Bell Plans To Avert Outage Date: 20 Mar 89 18:26:49 GMT Organization: Stratus Computer, Inc., Marlboro, MA It's good to hear that Illinois Bell is setting up alternate routing and such, they still seem to not want to spend the money on sprinklers and Halon... Have they changed their position on this? -- Daniel Senie UUCP: harvard!ulowell!cloud9!dts Stratus Computer, Inc. ARPA: anvil!cloud9!dts@harvard.harvard.edu 55 Fairbanks Blvd. CSRV: 74176,1347 Marlboro, MA 01752 TEL.: 508 - 460 - 2686 ------------------------------ End of TELECOM Digest V9 #102 ***************************** ======================================================================== Received: from eecs.nwu.edu by decwrl.dec.com (5.54.5/4.7.34) id AA29003; Thu, 23 Mar 89 00:26:44 PST Received: from eecs.nwu.edu by decwrl.dec.com (5.54.5/4.7.34) id AA29003; Thu, 23 Mar 89 00:26:44 PST Received: from eecs.nwu.edu by decwrl.dec.com (5.54.5/4.7.34) for covert::telecom_request; id AA29003; Thu, 23 Mar 89 00:26:44 PST Received: from mailinglists by gamma.eecs.nwu.edu id aa10527; 22 Mar 89 23:56 CST Received: from mailinglists by gamma.eecs.nwu.edu id aa10515; 22 Mar 89 23:51 CST [To]: telecom@eecs.nwu.edu Message-Id: <8903222351.ab10505@gamma.eecs.nwu.edu> From: COVERT "John R. Covert 23-Mar-1989 0726" 23-MAR-1989 07:37:47 To: @TELECOM Subject: Telecom Volume 9 : Issue 103 DEC-ADMINISTRIVIA This is the DEC Redistribution of Telecom Digest. Requests for additions, deletions, and changes should be sent to COVERT::TELECOM_REQUEST. Responses to the digest should be sent directly through the gateway to DECWRL::"TELECOM@EECS.NWU.EDU". You should read the file DECWRL::GATEWAY.DOC for more information about the gateway. ---------------------------------------------------------------------- TELECOM Digest Thu, 23 Mar 89 00:05:33 CST Volume 9 : Issue 103 Today's Topics: Moderator: Patrick Townson Re: Just Say No To Caller I.D. (John Higdon) Calling Party ID of dubious value? (David E. Bernholdt) Re: Calling Party ID Suspension (Roy A. Crabtree) Re: Calling Party ID (Gary Delong) ---------------------------------------------------------------------- From: John Higdon Subject: Re: Just Say No To Caller I.D. Date: 19 Mar 89 06:51:56 GMT Organization: ATI Wares Team In article , gast@cs.ucla.edu (David Gast) writes: > 1) It is illegal in most states to trace a call except under court order. Not true in California. The local telco can trace upon the assent of the subscriber who is being called. > 2) Certain organizations offer anonymous help or trouble phone numbers. > If they used Caller ID, would it not be fraud to say that all calls are > anonymous? Even if they do not use Caller ID, will people stop calling > them because they fear that their lines would be traced? Calls can now easily be traced. If it got out that help organization were indeed using Caller ID, they would lose their callers; hence it would be to their advantage to not use it. BTW, all 911 calls show the caller ID anyway. > 3) The case has already been made about a battered wife who is trying to > call her children from a shelter. Other examples like this exist. If the husband had an IQ of more than 50, he would assume that his wife went to a shelter. Besides, is he going to bust in to do harm to her? Isn't that what shelters are for, to prevent that sort of thing? > 4) Should a person have the right to call an airline and request fares, > for example, without disclosing his telephone number? Risks [a bunch of hypothetical stuff about businesses keeping a database to get back at YOU, deleted] If a business can save money and streamline its operation by more expeditiously handling different types of customers, more power to them. > 6) If users have to identify themselves when calling, should return > addresses be required on all mail so that the receiving person can > determine who the mail is from before opening it? Frankly, it makes good sense to put return addresses on mail. Furthermore, any envelope in my mailbox without a return address on it is considered junk mail and is dicarded unopened. Besides, it's a little easier to determine the origin of a piece of mail, even sans return address than to assess the origin of a ringing telephone. > 7) Any user who wants Caller ID can have it by installing an answering > machine. [Low-tech work-around--too silly to comment upon] > 8) There are risks associated with Caller ID as well. What happens if > you do not answer a call because you do not recognize the phone > number and it turns out that that call was an emergency call? Then you miss the call. Would you like twenty other reasons why you might miss an emergency call? Starting with phone unplugged 'cause it was driving you crazy.... > 9) Finally, I will note that in Europe and Japan where memories of > fascism are much stronger, phone numbers are not even saved for > outgoing calls. There is just a clicker that increments based on > the distance and the time of day. At the end of the month, they > send a bill based on the number of clicks. And at the end of the month in Japan, they just deduct the amount from your bank account. It's a great little system. You have no idea why your bill is so high (when you even find out what it was), the phone company makes, nor can they make, any explanations, and you simply pay without question or lose your phone. It has nothing to do with memories of fascism, it's a matter of technology or lack thereof. > In addition to these legal and ethical questions, there are the economic > questions. Who should pay for this service? Everyone, whether it is > desired or not, or just the people who use it? Caller ID is a byproduct of equipment that would have been installed anyway. The newer signaling standards, along with digital switches (and adjuncts for older analog switches) will be implemented in an effort to bring DOWN the cost of telephone service. The equipment used to provide these services costs a lot less to operate than the old switching equipment it replaced. Actually, the cost of providing these enhanced services will be well below what will be charged to those that want them. It's like custom calling. Custom calling features are inherent in the current switching technology used by telcos. Enabling one or a group of features on a subscriber line costs the telco nothing, but it provides enhanced service and convenience for the subscriber and extra revenue for the telco and would theoretically keep the general cost of service lower than otherwise. > 1) Allowing Caller ID has required new hardware and software. Who > is going to pay for that? Will the monthly charges really pay for > all of the expense? See above. > 2) With Caller ID, there will be more unanswered phone calls. Who > will pay for these? (We all will with higher prices for completed > calls). Not significant. Unless a call attempt is actually blocking revenue generating calls due to underdesign of the network, there is no cost to the telco. > 3) Businesses will be able to set up codes; a truck driver could call a [discussion of signal calls, similar to bogus person to person and collect calls] It's already being done. If they used Caller ID for this purpose, it would be cheaper than the present methods of involving the operator > 4) The peak rate calling period will become much shorter for business > customers with branches on the East and West Coast. If it is cheaper > to have the phone call completed in the opposite direction, then the > companies' phone system will automatically refuse the call and then > call back in the opposite direction. The business will make 2 calls > instead of one, but pay less than before. No business I know of would go to this much trouble for a typical short business call. This is really reaching. > 5) The phone company will argue that consumers can always pay extra and > not allow Caller ID or punch extra digits to disable it on a call by > call basis. Why should a consumer have to pay extra or push extra > buttons to not get a service he does not want? Because, for one thing, he would be trying to stop a person from getting a service that *was* being paid for, namely Caller ID. In this society it costs a little extra and takes a little more effort to preserve one's privacy. We may not like it, but the universe doesn't care. > Well, there is the Fifth Amendment which guarantees the right against > self-incrimination. Perhaps you would prefer living some place that > guarantees the right to self-incrimination. Try 1-900-4STALIN for more > information. What has the Fifth Amendment got to do with Caller ID? That constitutional guarantee refers to giving testimony that would tend to incriminate the person giving it. It has nothing to do with evidence that may be used against someone who is accused of committing a crime. If you break in to a store and steal merchandise and happen to leave your wallet behind, the police have every right to use that as evidence against you. If you make harrassment calls in violation of state and federal laws, the appropriate agencies have every right to use any appropriate technology to track you down. Or perhaps you would consider any clues left at the scene of the crime "self-incrimination". There are actually some minor valid reasons to have certain controls on Caller ID, but the voice of reason is sometimes hard to hear through the din of silliness. -- John Higdon john@zygot ..sun!{apple|cohesive|pacbell}!zygot!john ------------------------------ Date: 22-MAR-1989 03:23:57.97 From: "DOUGLAS SCOTT REUBEN)" Subject: Cell Rates in New England In Connecticut, we have Metro Mobile as well, and they do not bizfor busys, no-answers, or calls which were terminated before completion. The same goes for the Wireline Carrier (Southern New England Tel), as well as for New England Tel in Rhode Island and Mass, and the non-wireline in Boston (Cellular One?) Metro One (non-wireline) in New York and Northern Jersey doesn't charge for incompletes, and neither does New York Tel/New Jersey Bell's "NYNEX-Bell Atlantic Partnership Service". (Since I am a non-wireline, I'm sure about Metro Mobile and Metro One, and the info about NYNEX/Jersey Bell/SNET was what I was told in Dec, although that COULD have changed.) All this talk about rates makes me interested in what sort of service people get. With Metro Mobile, I get coverage from New Bedford, Mass, down I-95 all the way to Greenwhich, CT (about 150 miles) and from Springfield/Pittsfield, Mass down to the Connecituct Shore. (110 miles?) Metro Mobile is also "DMXed" with Metro One in New York, so callers can reach me while I am in New York, WITHOUT a Roam port, simply by dialing my CT number. So effectively, my coverage is from Central New Jersey to just south of Boston, which to me is pretty impressive! One added bonus of the DMX agreement is that my Call-Forwarding works in the New York/New Jersey area also, which is very useful. (Metro One in New York and New Jersey advertises that a customer of their system can make an UNINTERRUPTED call from Wilmington, DE, to Hartford, CT (and probably Springfield, Mass)! That's one thing I'd like to have that Metro Mobile doesn't, as I keep getting cut off at the New York-Connecticut border.) Finally, I've heard from some of the staff and Metro Mobile that they are trying for a DMX agreement with Cell One (?) in Boston. Anyone hear about this? It would really be great if this took place! One number and no Roam ports from New Jersey to Maine! Happy motoring! -Doug DREUBEN%Eagle.Weslyn@Wesleyan.Bitnet DREUBEN@Eagle.Wesleyan.EDU ------------------------------ From: Syd Weinstein Subject: Re: Residential Hunting Date: 22 Mar 89 01:51:39 GMT Reply-To: Syd Weinstein Organization: Datacomp Systems, Inc., Huntingdon Valley, PA 19006 In article AI.CLIVE@mcc.com (Clive Dawson) writes: >X-TELECOM-Digest: >Does anybody have an experience with hunting tariffs in other parts >of the country which would help in this battle? I have had hunting, both on residence and business in several parts of the country. Bell of PA doesn't charge a recurring charge for hunting for residence or business. Note, hunting is only available in older exchanges if you have adjacent numbers, or on modern exchanges anywhere in the exchange. I have never been charged anywhere for hunting, other than a one time setup charge. -- ===================================================================== Sydney S. Weinstein, CDP, CCP Elm Coordinator Datacomp Systems, Inc. Voice: (215) 947-9900 {allegra,bpa,vu-vlsi}!dsinc!syd FAX: (215) 938-0235 ------------------------------ From: the root Subject: Re: Dimwit Date: 22 Mar 89 03:58:14 GMT Reply-To: bentson@grieg.cs.colostate.edu Organization: Computer Science Department, Colorado State University A local resident named Pat Kelly was receiving harassing phone calls. The caller didn't know that his intended victim had an unlisted number and that the Pat Kelly he was calling was a Lt. in the city's Police Dept. The caller was being held in the County Jail on other charges at the time. Needless to say he was caught. That's a dimwit. ------------------------------ Subject: Re: Cellular service Date: 21 Mar 89 21:53:55 GMT Reply-To: brian@cbw1.UMD.EDU (Brian Cuthie) Organization: CBW, Columbia, MD 21046 In article decvax!decwrl!apple!zygot!john @ucbvax.berkeley.edu (John Higdon) writes: >X-TELECOM-Digest: volume 9, issue 85, message 3 of 7 >With all of the hoopla that PacTel Cellular is generating over its >installation of its "new digital equipment", some questions must be >... >PacTel Cellular may be the only cellular operator in the country that >charges the moment you hit the s(p)end button, whether the call is >answered or not. This means you are charged for busys, no answers, >... >Are there any other systems in the country that are this slimy? >John Higdon Actually, I was pretty sure that the Cellular One Service in the Baltimore/Washington are (my home area) was the only system that *did not* charge from the second you pressed the send key. Since the system here was the Motorola test and development system (and the first non-wireline system ever) I was sure they were the only ones lucky enough to get answer supervision. As it is, the BAMS (Bell Atlantic Mobil Systems) service is just as you described in this area. That is, you get charged for everytime you hit send. One interesting note, Cell One charges $0.10 per call as a "Land line access charge" whereas BAMS does not. Cell One claims thay are only passing this charge along from the phone company (Bell Atlantic). BAMS says they just don't charge it because they *are* the phone company. Sounds a little fishy to me... -brian -- Brian D. Cuthie uunet!umbc3!cbw1!brian Columbia, MD brian@umbc3.umbc.edu ------------------------------ Date: Tue, 21 Mar 89 17:53:41 est From: Blonder Subject: Yet another opinion on how to handle ANI Reply-To: fred@dtix.UUCP (Blonder) Regarding the brouhaha over the privacy issuse of ANI: I suggest that, rather than displaying the caller's phone number, the system display a caller-selectable id. Perhaps the encoding scheme and display units could be expanded to include alphabetic text, and these ids would be used the same way as .signature files are. That way the caller could include whatever information they consider relevant, wherether it be their phone number, P.O. Box number, or shoe size, complete with a snappy quote. Most likely you would want to have a half-dozen or so to select from, with varying amounts of information, depending on who you were calling. (If you like to order merchandise from 800-numbers in late-night TV ads, you might be insane enough to include your credit card number.) When you call the local Pizza-by-phone joint, you might want to give your street address, but not your phone number. You could display your business number when calling from home, and vice-versa. The exact content of the messages would be up to the discretion of the person in whose name the phone is listed, with the only restriction being that the local phone comany wouldn't permit a message that is criminally fraudulent. Regarding the argument: "Suppose I miss an emergency call because it came from a 'strange' phone: Currently, if you are willing to declare an emergency you can have an operator cut in on a call-in-progress; why couldn't an operator put a call through with some appropriate status ("911"?) as the originating code, if the caller is willing to declare an emergency, and with the usual penalties for abusing this service? ----- Fred Blonder David Taylor Research Center (202) 227-1428 ------------------------------ Date: 22-MAR-1989 03:14:14.94 From: Douglas Scott Reuben Subject: Name-Place / Rate & Route A few Telecoms back (sorry, I deleted it so I have no ref. #), P. Townson (the moderator), mentioned that in order to get the name of the place where an exchange is located, the AT&T operator had to dial 815+181 (?) to get an operator who could provide the info. Not that I'm disputing this, (as they frequently do this), yet increasingly I find that when I ask for a "Name-Place" they don't seem to connect me with Rate & Route anymore, rather, they type the area code and exachange directly into their console, and in a few seconds get a name. They don't go off-line (I can hear them typing), and they don't talk to any Rate & Route operator. Not all operators do this - at times, they call Rate&Route, at other times, they seem to just type it in. Moreover,in some areas, like Connecticut, they seem to always have to call Rate & Route, while in other areas, like New England Tel or New York Tel territory, they seem to be able to get the place-name directly. Is this some new feature that operators have at their disposal, or are they contacting a Rate & Route operator and I just don't hear it? -Doug dreuben%eagle.weslyn@wesleyan.bitnet dreuben@eagle.wesleyan.edu Wesleyan University, Middletown, CT P.S. If +181 is the number for R&R, then what is +141? I know +121 is for and "inward" op, but I was under the impression that 141 was R&R... Is +141 Directory Ast? If so, what is "Universal Rate & Route", which I was told is 800+141+1212? (I thought +181 was the number for a Toll-Station, which is what I used to call the Bishop Toll, at 619+058+181, for ring-downs and the like...) ------------------------------ From: "Anthony E. Siegman" Subject: Selling an Interesting Telephone Number? Date: 23 Mar 89 02:10:22 GMT Reply-To: "Anthony E. Siegman" Organization: Stanford University My residential phone number (415 area code) happens to spell a quite commercially interesting word. During the 15-plus years I've had this number I've had a couple of inquiries from businesses wanting to take it over, paying me something for giving it up. A recent one seems serious. Anyone have any thoughts on the dollar value of such a number? Rumor has it that someone whose all-digit dialing number was "AMERICA" got [Moderator's note: And that is all I received. An attempt to send mail to the author also bounced. The rest of the mesage never did arrive. Perhaos the author will see this reference and mail me a complete message once again. The messate was badly mangled when it got here to Chicago. PT] ------------------------------ From: Chip Rosenthal Subject: Octothorpe - the subject which wouldn't die Date: 22 Mar 89 00:21:14 GMT Reply-To: chip@vector.uucp Organization: Dallas Semiconductor Going back to a subject we are all sick of... Happened to be thumbing through "Notes on the Network" when I stumbled across the following: [...] it is becoming important that the proper terminology be known and used when referring to them. The "#" and "*" should be called number sign and star, respectively. Use of the term asterisk for "*" and pound sign for "#" should not be used in documentation dealing with dialing procedures. The terms number sign and star have been agreed upon as international terminology. The term square for the "#" is also recognized internationally. So I guess the term "octothorpe" is only suitable for use in Trivial Pursuit questions. By the way...this book is a really good reference. The latest version, which unfortunately I do not have, is called "Notes on the BOC Intra-LATA Network - 1986". It's available from Bellcore as document TR-NPL-000275 for $150.00 (based on the 1988 Bellcore catalog). -- Chip Rosenthal chip@vector.UUCP | -------- watch this space -------- Dallas Semiconductor 214-450-5337 | - real domain address coming soon - ------------------------------ From: julian macassey Reply-To: ucla-an!bongo!julian@seas.ucla.edu Subject: Urban Legend Date: 21 Mar 89 12:02:47 PST (Tue) In article , GUYDOSRM%SNYPLABA.BITNET@CORNELLC. CIT.CORNELL.EDU writes: > Can this possibly be true? (I don't know its source.) > > ****************************************************** > > > This story was related by Pat Routledge of Winnepeg, ONT about an unusual > telephone service call he handled while living in England. (There follows the usual story, deleted here for brevity, of how dog is chained up, gets electric shock from phone ringing, urinates, sends ground to the phone line, etc....) This tale is waht is known today as "Urban Legend", such stories used to be called "Old Wives Tales". I have heard this story from telco people all over the world. Also it must be some years since grounded ringing was used in the UK and USA. But then this is an old story that has been around probably longer than I have. Can we finally lay it to rest with the microwaved poodle story? Yours -- Julian Macassey, n6are julian@bongo ucla-an!denwa!bongo!julian n6are@wb6ymh (Packet Radio) n6are.ampr [44.16.0.81] voice (213) 653-4495 ------------------------------ Date: 22-MAR-1989 03:15:28.05 From: "DOUGLAS SCOTT REUBEN)" Subject: Operator Assist Calling Card Calls Hello! A few days ago, I was making a calling card call from a rotary (Bell) payphone, and when I asked the operator for the lower rate since I couldn't Touch-Tone the calling card number in myself, she said she allready knew and was billing me at the lower rate. This makes me wonder: How do the operators (Bell and AT&T) know that it's a rotary phone? Does the equipment detect a rotary call and signal the operator? Or is there just a large database of payphones that tell the operator that it's a rotary? The reason I'm asking is that at a Touch-Tone phone they seem to know that I can dial it in myself, and ask me if there is any problem as they will have to charge me the higher rate if there isn't a problem. Thanks, -Doug DREUBEN%Eagle.Weslyn@Wesleyan.Bitnet DREUBEN@Eagle.Wesleyan.EDU ------------------------------ End of TELECOM Digest ********************* ======================================================================== Received: from eecs.nwu.edu by decwrl.dec.com (5.54.5/4.7.34) id AA29975; Thu, 23 Mar 89 00:54:45 PST Received: from eecs.nwu.edu by decwrl.dec.com (5.54.5/4.7.34) id AA29975; Thu, 23 Mar 89 00:54:45 PST Received: from eecs.nwu.edu by decwrl.dec.com (5.54.5/4.7.34) for covert::telecom_request; id AA29975; Thu, 23 Mar 89 00:54:45 PST Received: from mailinglists by gamma.eecs.nwu.edu id aa13934; 23 Mar 89 2:37 CST Received: from mailinglists by gamma.eecs.nwu.edu id aa13929; 23 Mar 89 2:34 CST [To]: telecom@eecs.nwu.edu Message-Id: <8903230233.ab13918@gamma.eecs.nwu.edu> rs I've had this number I've had a couple of inquiries from businesses wanting to take it over, paying Downloaded From P-80 Systems 304-744-2253