Date: Wed, Apr 12 93 19:59:35 PST From: Jim Thomas Subject: File 2--LTES article and Gender on the Nets--Response to Larry When CuD ran a special issue on gender and cyberspace in 1991 (#3.00), it generated the most feedback of any issue to date (see #3.01). The responses were passionate, sometimes well-reasoned but more often highly emotional, and few were middle-ground. Supporters of the issue commented on CuD's "irresponsibility" in not addressing gender issues more often and more strongly, expressed frustration at the unwillingness of (especially males) to not take gender issues more seriously, and wanted more posts on the politics of on-line gender issues. Critics accused us of being taken over by lesbian "femi-nazis" and "selling out" to the PC ("politically correct") crowd. Some even cancelled their subscriptions with comments like "CuD has outlived its usefulness," or "this type of discussion has no place in CuD!" The CuD editors strongly believe that such issues are directly relevant to cyberspace. Men and women exist. They exist in a state of inequality. Discussing whether, and how much, the gender issues that exist in the physical world are imported into cyperspace falls explicitly under the CuD mission of presenting a *diversity* of views surrounding computer culture. So, we welcome Larry Lanwehr's post (above) for the opportunity to again raise a few questions. Although we are in substantial disagreement with Larry, we appreciate his willingness to articulate a position probably shared by most Cud readers. We also recognize that his concerns are not intended as inflammatory, but are sincere fears about the possibility of over-control of the nets resulting from self-imposed or institutionally-imposed constraints. In his post, Larry comments on an article originally published in the London Times Educational Supplement (See CuD #5.18, file 4). The author of that piece, Mike Holderness, presented a summary of the Internet as a backdrop to suggesting that the net typifies an "invisible college" (as developed by Diana Crane). The LTES article, as I read it, makes several interesting points. Three of these are relevant for cybernauts. First, electronic networking poses the potential for circumventing the conventional publishing mechanisms in the scientific community, creating an INVISIBLE UNIVERSITY (or in U.S. terms, an "invisible college"). Second, the "old boy" networks that create barriers in conventional science and technology may also create similar barriers in the technoculture. Third, there may be gender differences that make the nets a more valuable resource and a more comfortable community for men than for women. The value of Larry's post is that, while displaying considerable suspicion for these conclusions, his comments suggest (and his private mail affirms) that he is in essence saying, "Perhaps, but show me the data." He has a point: Little hard research exists to substantiate the claims, and that which does exist is heavily anecdotal and inferential. Nonetheless, even though we lack hard data, we can begin looking at some of these issues in a way that suggests some fuzzy potential hypotheses. Perhaps they will provide insight for groups such as PROJECT-H (a Bitnet research group examining on-line interaction), and researchers of computer-mediated-communication (CMC) or cyber-culture in examining the issues. Let's take a few of the LTES's points. 1. DOES THE NET POTENTIALLY CIRCUMVENT CONVENTIONAL PUBLISHING TO THE DETRIMENT OF WOMEN? This question is probably of least relevance to most CuD readers. It does, however, bear on the growing importance of electronic communication for scholars. The list of electronic journals is rapidly expanding, and most disciplines are represented in the collection. There is even a Bitnet group for discussion of electronic publishing (ARACHNET). It's not clear that this expansion, of itself, operates to the detriment of women. There is abundant research indicating that although women are under-represented in academically-oriented journals, this under-representation appears to be the result of factors in academia rather than the consequence of significant gender bias in editorial gate-keeping procedures. Further, most college and university peer review committees and procedures do not recognize electronic publishing as particularly valuable for men or women. Although this will undoubtedly change in time as peer review procedures become established, as professional associations sponsor electronic periodicals, and as a new generation of cyber-committed scholars come on-line, there is currently little reward for electronic publication. At best, it is likely to supplement, not replace, conventional hard-print journals. Therefore, the current impact of any circumvention, if it exists, would seem to have little discriminatory impact on women. 2. Does the Net simply recreate an "old boys' network" in cyberspace? Perhaps. But I've seen no significant evidence of it. If anything, electronic communication seems to have the opposite effect. The democratization of the Net, albeit imperfect, helps reduce many of the gender-based characteristics of face-to-face communication that put women at a disadvantage in communication. The "old boys" no longer control the terrain. There are a number of groups and topics, especially on Bitnet, in which women rather than men set the topics, mood, style, and discussion flow. In the aggregate, men still dominate, but electronic communication dramatically challenges the power of the "old boys." Women who were formally isolated can more easily network with others with similar interests, share experiences and ideas, and support each other while more easily (but by no means without some difficulties) interacting with and challenging men. Those investigating these issues ultimately must carve out the issues with considerable clarity. For example, if the nets circumvent conventional publishing, how should we measure the gender impact? What counts as an "old boys'" network on the nets? We're not talking here simply about male dominance, but about a form of bonding that enhances the careers of some while putting others at a disadvantage. My guess is that even when clarified, the evidence won't support the claims. This stills ignores the central question, which is the third point that Larry raises. 3. DO THE NETS RECREATE MALE DOMINANCE IN ELECTRONIC FORM? The fact that we might answer the first two questions negatively does not mean that male dominance does not exist on the Nets. Nor does the absence of significant impact in some areas mean that there is no significant impact in others that ultimately makes the Net less hospitable for women than men. The Bay Area Women In Telecommunications (BAWIT) group produced an interesting paper called "Gender Issues in Online Communications" (Available on the CuD ftp site in pub/cud/papers/gender-issues). It's available in the CuD ftp sites or can be obtained by dropping the moderators a line. The authors write: The experiences of women online are both personal and political. To a certain extent, their causes are rooted in the physical world --economics and social conditioning contribute to the limited numbers of women online. Additionally, online environments are largely determined by the viewpoints of their users and programmers, still predominately white men (p. 1). While recognizing the on-line influences that may mitigate against women's full participation in cyberspace, the BAWIT collective relocates the focus of the problem to off-line factors. A few examples drawn from their paper and elsewhere illustrate how gender influences might operate. a. Access to the Nets In principle, electronic media are available to everybody. In practice, however, the reality may subvert open access. The BAWIT collective argues that, because women are generally lower paid than men, economics may restrict access. Women may simply be less able to afford access than men. Economics may be a special factor for single or uncoupled women without a university or occupational net-link. Women are also underrepresented in the technical and related fields in which electronic communication is valued. The social division of labor may also be a restriction: Women who assume primary responsibilities for domestic responsibilities have less leisure time than those who do not for participating in on-line interaction. And, as Arlie Hochschild argues in "Inside the Clockwork of a Male Career" (which is actually about women's careers), women's career paths tend to be delayed, which contributes to deferring participation in activities, such as learning computer skills, that would facilitate net access. None of this would necessarily prevent women's access to on-line communication, nor is anybody (to my knowledge) claiming it does. The value of the BAWIT paper is that it reminds us that access cannot be automatically assumed to be equal for everybody, and that the barriers to access may be subtle and complex. b. Access to discussions Once on-line, are women as able to break into a thread and contribute as men? Are women taken as seriously by men as other men? Are there differences in male responses to posters with a female logon or handle that are uncommon when addressing posts with a male handle? It depends to some extent on the forum. There are considerable differences in gender-based interaction between Usenet, The Well, Bitnet, or Compuserve. And, not all differences are necessarily bad. The question, an empirical one, is simply this: Do men communicate on-line in a way that puts women at a disadvantage in gaining access to a topic? Many women have anecdotal experiences that would suggest the answer is "yes." But, the power advantage normally associated with a "male style" of communication may be mediated by a "democratization" effect. For example, Marsha Woodbury (U. of Illinois/Urbana-Champaign) conducted a small study on African-American educators for use in training adults to communicate over networks. Contrary to her initial expectations, she found that women may feel more "equal" in communicating electronically. She concluded: .....Clearly, for many women, face-to-face communication could find them at a disadvantage, if they feel less powerful or verbally skilled or even feel physically weaker and smaller. In fact, they may embrace e-mail even more enthusiastically than the men, because it is such an "equalizer." Clearly, there are no simple answers to questions of gender differences in net communication. The PROJECT-H group will be examining these and related questions. The results of their study will be a helpful contribution to the answer. c. Gender games and harassment When I first began using an electronic network about 1981, I had a gender-neutral logon ID. Before I learned how to set "no-break," I was habitually plagued late at night by young testosterone-laden males who broke in wanting to know if I were an "M or F?" When I flashed "M," the sender departed, only to be replaced by another flasher with the same question. Only once was the sender a female, as she later revealed in person. On those occasions when I was feeling malicious, I would send back an "F." I was amazed at the simplicity and coarseness of the pickup lines. In discussing this with female students, I learned that such interruptions were common for them, and "no-break" was the second on-line command they learned ("logoff intact" was the first). Is sexual harassment common on the nets? It seems probably less common than in the face-to-face world, and certainly there are more built-in safety features in net harassment. In the face of unwanted behavior, one can more easily send "leave me alone" cues or log-off. Further ASCII leaves a paper trail that facilitates remedial action if harassment persists. Nonetheless, harassment can be a problem for women. Some women report using gender-neutral or male-oriented logons, and some of my female colleagues report hesitance to engage in online public discussions out of concern for their privacy and peace of mind. Perhaps their fears are justified, perhaps not. But, these women remind us that--whether their concerns are legitimate or not--the concerns are something that men rarely, if ever, need give a second thought. The gender games and fears of harassment seem of sufficient concern that some universities cover it in their computer and other policies (see for example the voluminous discussions over the past year on academic-freedom-talk and the variety of papers and other documents, such as the UBC report available through: anonymous ftp from ftp.ucs.ubc.ca in /pub/info/ubc/report). Women can confirm or reject the pervasiveness of harassment and gender games, but the point is that there is strong anecdotal evidence suggesting a barrier to women's on-line communications. d. Participation in discussions If, as Carol Gilligan argues, women speak in a "different voice," and if, as Pamela Fishman claims, women do most of the "work" in mixed-sex interaction, then we would expect some evidence of different on-line communication styles. From my own experience, women seem less likely to engage in mortal argumentative combat, less prone to slip into white-hot flame mode, and more likely to attempt to negotiate and compromise in on-line debates than males. Perhaps my experiences are a-typical. The fact remains that gender differences in communication seem likely to place women at a disadvantage in discussions dominated by men sufficiently often to raise questions about the nature and impact of these differences. What are some of these differences? As preliminary rough hypotheses, we could suggest that men tend to be more confrontational and more inclined to focus on the ostensible issues at hand rather than on issues they see as tangential. Men tend to argue more "logically"--which is not to say that they in fact *are* more logical, but rather that they employ a style of talk that appears logical. There are compelling arguments from a range of feminist-oriented writers (such as Julia Kristeva, Sandra Harding, or Dorothy Smith) whose critiques of the relationship between gender power and knowledge--both in the "talk" and in the topics of talk--illustrate the silencing power of symbols. Such works, despite an occasional extreme position, *DO NOT* mean that men are the enemy, that men should be silenced, or that men's "voice" is not legitimate. They simply remind us that there are differences in how we communicate, and that by recognizing and appreciating these differences, we can communicate and interpret more effectively. CONCLUSION This brings is back to Larry's comments. He suggests that over-reaction to gender differences risks the imposition of policies or self-censorship that have the ironic outcome of suppressing that which they are intended to protect. This is a legitimate concern. Few of us want to have others impose on us "Politically Correct" ways of thinking or speaking. Imposition and silencing are neither desirable nor required. But, the evidence on the extent of gender variables in suppressing communication remains scanty, the consequences unclear, and there is evidence that if electronic communications recreate some forms of gender power, they also subvert others. If there are in fact gender barriers that work to the detriment of women, the first step is to recognize that they exist and then to identify the ways in which they operate. This is nothing that should threaten males. Hard evidence one way or the other would define the nature and extent of the problem. If, as many of us believe, there is a problem, what then should we do? The next step is simply recognizing that differences in style of talking are often reinforced by differences in styles of interpreting. We speak as if "talk" were simply the speech we use. But, talk implies an audience, and an audience implies some interpretative framework that makes sense. When different styles of speaking and hearing collide, as they may if they are gender-shaped, then communication problems can occur. As often as not, the dominant style "wins" and the subordinate style loses--not on the bases of content of ideas, but by the overpowering style of one way of talking that silences the other. So, to Larry I would say: I accept your fears, but I'm not convinced that denying the problem is the best solution. Let's take a step back and ask women how *they* feel in engaging in online interaction. Perhaps we can learn from each other. I don't think that appreciation of difference is a bad thing. Downloaded From P-80 International Information Systems 304-744-2253