Date: Tue, 16 Mar 1993 13:10:19 -0500 (EST)

>   (1)  When you get thousands of messages a day, how do you
>        respond effectively?

The same way you handle written correspondence.  Lots of old ladies
in bee-hive hairdos  answering the mail.

>   (2)  How do you make a public e-mail system inclusive
>        and accessible?

I would suggest multiple points of contact.   rather then

Bill@white.house.gov   or MailMan@white.house.gov.

have topic based mail receptors.

Nasa.man@white.house  or
Environment@white.house
Economy@white.house.
Legislation@white.house.......

Then  people can be tasked to read mail, based upon the area of
expertise.  also, key subject extraction programs could be run, 
and
the users could be mailed  response letters, based upon the primary
areas of interest.

>   (3)  What would happen if e-mail became the primary
>        mode of(mediated) access to government?
>

Well, there would probably be a little more flaming then before.
Could you imagine some of the correspondence?  Besides, one would
need
some form of digital authentication mechanism.   Let's not have
more
bogus mail....

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