'How Do I Stop my Phones From Interrupting My Modem' 7-21-94 by John Lundgren Ver. 950715a Telephone mini-FAQ: Please Read _before_ you ask in a Usenet Post First off, have you taken the time to look at the messages in the newsgroup, especially the newsgroup that is appropriate for the question you have? This question comes up often, but not in the appropriate newsgroups, which are comp.dcom.telecom.tech, comp.dcom.telecom, alt.dcom.telecom, comp.dcom.cabling. Synopsis: Q1. How do I stop the phones in my house from interrupting my modem session? Or how do I make a 'Phone In Use' indicator? Q2. What voltages and signals are on the telephone line? ----------------------------------------------------------------- Q1. How do I stop the phones in my house from interrupting my modem session? Or how do I make a 'Phone In Use' indicator? A1. There are at least three answers to the 'Phone In Use' indicator question. One is to go to your favorite Radio Shack store and buy the Cat. No. 43-107 Teleprotector. It's about $10 (US) as of mid'94. It is put on _each_ of the phones that you don't want interrupting your modem session. This is _not_ the best or cheapest solution. A2. A second answer is to connect a blinking LED light to the line at each phone, so that it warns the user not to pick up the phone, but it doesn't stop them from doing so. But the problem here is that it requires power, and connecting it to the AC has possible hazards and legal problems, as in violating FCC part 68 rules. And if you use batteries, then they have to be changed every so many months. Radio Snack has the cat no. 43-108 Line In-use Indicator for about $10.00. A3 ==THE REAL ANSWER== Another very effective answer is to connect all the offending phones to a line that plugs into the back of the modem, so that the modem can disconnect them during a session. This requires no power or batteries, and is perfectly legal, and simple. There are a few assumptions that we have to make. 1. This is the only phone line that is used in the house, or that all phone jacks have an extra pair of wires available. 2. The phone line is a standard 'POTS' (Plain Old Telephone Service) line. NOT a party line, or PBX line. 3. The modem is the kind that disconnects the phone when it's online. Some of the cheaper modems didn't do this. If not, you could do it manually with a switch. There are a few objectives that we would like to meet here. 1. Keep the existing jacks as they are, so that we can go back to the original system if things don't work out. And if someone unplugs the modem or the new jacks are not working, we can plug the phone into the original jack. 2. Make a system that really will prevent the other phones from interrupting the modem. 3. Do this with a reasonable amount of time and money. And keep it simple and easily understood by the layman that has some experience with electrical wiring. And have a safe system. If you're somewhat proficient with a screwdriver, you can do this with some telephone wire and some modular jacks. It's relatively easy if you have the correct wire installed. First thing to do is determine that all the phone lines in the dwelling have two pairs, or four wires, and that the second pair is not being used. If so, then you can proceed to the next step. If not, then you may need to do some rewiring. If rewiring scares you, you can do it with the silver satin wire that you can buy in hundred foot rolls( about $11). You can buy the crimp-on modular connectors and the crimp tool ($10 US). The wire is just laid on the floor and can be taped down. The idea is to create a second line that goes to all phones including the modem. This second line, which is the second pair, is connected to a second modular jack at all the phone locations. But it is NOT connected to the incoming phone line. The black and yellow wires of the second pair are connected to the second jack. The black wire is connected to the G screw terminal, and the yellow wire is connected to the R screw terminal. It doesn't matter where the modem is connected to the second pair of wires, just as long as all the second jacks are connected to the black and yellow wires, and all the black and yellow wires are connected together. From >--'Tip' Green----+---------------------------- To existing | | Outside >-- 'Ring' Red----(-----+---------------------- Phone Jacks | | | | ================... | | I +-----(----------I | I 'Line in' jack +----------I I MODEM +------------I | I 'Phone' jack | +------I | | I | | =================... | | Second Jack | | Second Jack <-- 'Tip' Black-or wht/org---+-----(----+---------> To other to other phones | | Phones in the house | | In the <-- 'Ring' Yellow-or org/wht-------+----(-----+---> House | | | | +-----(---> | Etc. | +---> You'll also need another modular cord, long enough to go from the modem to the jack. If you're using the stick-on surface mount jack, mount the jack to the wall, where it's easy to reach. Label the old jack 'Line In' and the new jack 'To Phones'. If you have a jack cover plate on a hole in the wall, then you can replace it with a dual jack cover plate. Strip off the insulation from the wires a half inch or so. If you use a knife or anything sharp, make sure you don't knick the wire, which can cause it to break. On the 'To Phones' jack, connect the SECOND pair 'tip' (black or white/orange) wire to the G screw terminal. Connect the 'ring' (yellow or orange/white) wire to the R terminal. If the existing black and yellow wires inside the jack are too short, you can extend them with the telephone butt splices which crimp on with a pair of pliers. If there are two cables at the jack, one from the entrance and also one going to another jack, then you have to connect both black wires to the G terminal and both yellow wires to the R terminal of the second jack. Make everything look decent with some staples, and put the covers back on the jacks. Connect the 7 foot modular cord from the 'Line In' wall jack to the 'To Phones' jack on the modem. At the point where the phone line enters the dwelling, you have to connect the second pair. All the black wires have to be connected together, and all the yellow wires. Any second line from the CO, in other words, the black and yellow wires from the CO, must be disconnected At the modem location, connect the modular cable from the original jack to the second jack. Go around and disconnect the phones from the original jack and to the second jack. Essentially, you are making a second line through the whole house. If you've followed the procedure so far and the modular jumper cable is plugged into both jacks, then you should have your phone service back. If you unplug the modular jumper, all the phones should go dead. If some work but other do not, then you will have to trace the wires back and check to make sure all the black and yellow wires are connected at all places. Now plug your modem's 'Line in' jack to the original jack, and the 'Phones' jack to the second jack. All the phones should work until the modem goes online, then they'll be disconnected. All the newer phones have circuitry that is not polarity sensitive, and you can connect them either way. If you have the older standard touch-tone phone and it gets dial tone but won't dial, in other words, the buttons don't make tones, then the wires may be switched. Just switch the green and red wires at the jack. =============================================================== Q2. What voltages and signals are on the telephone lines? A2: As long as the phones are on-hook, i.e. there is no phone using the line, the voltage across the line is around 48 to 54 volts DC, supplied by the C.O. batteries. Normally, the 'tip' or green or white/blue wire is negative. When someone calls your number, the CO (central office) puts ringing current on the line. This is around 90 volts AC at 20 Hertz. When the phone is picked up, it draws DC current, so the voltage drops quite a bit. The CO senses that the phone has gone off-hook, i.e. has been picked up, and stops ringing, and connects you with the other end. During this time when the phone is off hook, the voltage is somewhere between 6 to 15 volts DC, but that can vary, depending on how many phones are off hook. The current is somewhere between 20 to 40 mA, but this depends on how long the line is from the CO to your phone. Since the current varies, the voltage varies also. The voice signals ride on top of the current from the CO. The signals from the far end are weaker than your voice, so there is a circuit that splits the two signals and sends the far end to the earphone, and sends yours from the mouthpiece to the other end. When you hang up, the CO senses that no current is drawn and disconnects the connection.