A vital element in our drive to achieve the highest quality of service standards is
the provision of a secure work environment. This means that our resources - people, systems, information and physical assets Ñ must be protected against a variety of threats which range from the malicious to the criminal. We also have security obligations
that form part of the legal and regulatory requirements we must observe.
The Information Security Code, Computer Security Manual and Physical Security
Handbook define the ways in which we can maintain a secure environment. They
clarify our responsibilities and provide the expert guidance which we can use to
achieve and maintain the levels of security appropriate to the various activities of
BT. The rules outlined in these publications are mandatory.