Ibex Technologies Announces Email-On-Demand for Windows NT

Catalogs of Documents, Documents, Faxes or Binary Data Files Delivered Via
Email or Fax

SAN JOSE, CA -- APRIL 29, 1996 -- Ibex Technologies, Inc. today announced
Email-On-Demand, the first "interactive" email system that allows users to
request information via email and receive it via email or fax.
Email-On-Demand distributes information via catalogs of documents,
documents, faxes or binary data files. While current email auto-reply
products simply bounce-back information, Ibex Email-On-Demand permits
users to request additional documents after their original query. For easy
system adminis- tration, Email-On-Demand automatically creates and updates
a catalog of information available in the document library.

Email-On-Demand is a Windows NT program that receives email messages via
MAPI (Microsoft Mail API) or Internet SMTP (Simple Mail Transport
Protocol), and analyzes them to determine if they are requests for
information. It searches for keywords, such as Fax, Doc, and Catalog, as
well as for any relevant infor- mation near the keywords, including the
fax number or the person's name. Email-On-Demand then searches the
document database for the requested document in the correct format, and
processes the request. For an email request, Email-On-Demand attaches the
email, using MIME if the attachment is not text, and sends it out. For a
fax request, the system creates a fax job and passes it to the Ibex fax
engine.

Email-On-Demand is also the perfect addition to a Web site. While there are
an estimated 20 - 30 million Web users, Email-On-Demand reaches the nearly
80 million Internet email users", says Ney Grant, President of Ibex.
"Email-On-Demand makes information delivery as easy as replying to an
email message, which at times is more convenient than taking the time to
load a Web browser, go to a company's site and down- load the
information."

Email-On-Demand also offers the following capabilities:

1. Analyzes Messages for Additional Information Requests - unlike
competitive bounce-back systems, Email-On-Demand examines each incoming
email message to determine whether it is a request for a catalog, for a
specific document, or to transmit a fax. While a standard auto-reply
system may refer a user to a Web site for additional information,
Email-On-Demand fulfills subsequent information requests when a user
replies to the message.

2. Superior Document Management for the System Administrator - As documents
are added to the Ibex document library, Email-On-Demand automatically
creates the catalog of documents (or even a catalog of catalogs, for large
numbers of documents) for the email user. Documents can also be maintained
in multiple formats. For example, the system can keep a document as both a
text file and in Acrobat format, so users can choose which format they
wish to receive.

3. Works as a Standalone Product, Yet Integrates with Ibex Fax-On- Demand.
When integrated with Ibex's FactsLine system, both systems use the same
document library and same logging and reporting features.

Ibex Email-On-Demand starts at $2,500. The fax option starts at $1,150 for
one fax line. Email-On-Demand runs on Windows NT and requires a Pentium
class machine with 32 MB of memory.

Ibex is the world leader in corporate fax delivery systems, with
installations at many Fortune 1000 companies including Microsoft, Lotus,
Adobe, Symantec, IBM, 3M, Exxon, and Coca-Cola.
 
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