Lucent package links businesses worldwide with universal messaging

ANAHEIM, Calif. -- Lucent Technologies, formed from the systems and
technologies units of AT&T, today unveiled the world's most complete
business messaging system: Lucent Intuity Messaging Solutions Release
4.0.

This advanced system puts the receiver in control of all types of messages,
cuts messaging costs and adds new power and flexibility with links to
other messaging systems.

It is comprised of the Intuity AUDIX messaging system, Intuity Message
Manager software and the Intuity Interchange server.

Intuity AUDIX Release 4.0 adds e-mail and computer file attachments to the
voice and fax messages users can manage in one universal mailbox. It
includes the initial release of Integrated Messaging, developed jointly
with Lotus Development Corporation, which makes messaging systems more
useful by linking Intuity Systems to Lotus Notes and cc:Mail.

The innovative Intuity Interchange network server cuts the cost of running
a multimedia messaging network far below anything previously seen in the
industry. Intuity Interchange links all of Lucent Technologies' existing
AUDIX Messaging Systems as well as many other brands, through industry
standard protocols.

These releases extend the Messaging component of the Lucent Technologies
BusinessWorks family of solutions. They feature major advances in media,
access and connectivity for messaging users around the world.

UNIVERSAL MEDIA: In a breakthrough of simplification and productivity, a
user can now manage e-mail and computer files in addition to voice and fax
messages in one universal Intuity mailbox, coordinate complete projects in
one folder, and avoid running between fax machine, phone, and PC.

Messages can include "compound" media. For example, a voice message urging
"attention to the revenue figures in the third paragraph" can be added to
an e-mail or fax message, making the communication more effective.

UNIVERSAL ACCESS: Messages of all kinds can be accessed from anywhere using
the user's choice of devices: a PC, a cellular phone or any touch-tone
phone in the world. Via PC, users can visually scan their messages and
prioritize their work.

By phone, Intuity system users can have the system read an e-mail message,
taking advantage of the industry's most advanced text-to- speech
algorithms from Bell Labs, and fax that message anywhere they request by
touch-tone command. For example, business travelers hearing a vital e-mail
read to them while on an airport phone can have that message faxed to
their destination hotel.

UNIVERSAL CONNECTIVITY: With addition of the exclusive Intuity Interchange
networking server, the Intuity system connects business locations around
the corner and around the globe, and multiple brands of messaging
systems.

An industry first, Intuity Interchange allows companies to connect with the
messaging systems of their suppliers and customers and reach them as
easily as they reach fellow workers down the hall.

The Intuity Interchange server brings added convenience by making directory
data bases at each networked location automatically available to all other
locations on the network. A manager can find the phone number of a distant
colleague and leave a message simply by pushing a touch tone button, or
launch a call with the click of a mouse.

The Intuity Interchange server slashes network transmission and
administration costs by streamlining the design, implementation and
administration of message networks and speeding the transmission of
messages. A direct TCP/IP link to the Internet substantially cuts costs on
public networks. The combination provides dramatic cost reductions.

"We believe we will achieve annual savings of about $1 million per year,"
said Rowan Snyder, Chief Technology Officer of Coopers & Lybrand, LLP, the
N.Y. based accounting firm. "Intuity universal messaging leverages our
investment in our existing wide area network. It is the step many people
have been waiting for. It starts to fulfill the long-promised convergence
of data and voice."

A new release of Lucent Technologies' PC client messaging software, Intuity
Message Manager 4.0, displays e-mail and text as well as fax and voice
messages. The user can choose and respond to messages with the click of a
mouse.

This release also adds computer telephony integration (CTI) capabilities to
Intuity Message Manager via either TSAPI or TAPI interfaces. Incoming call
information is displayed on the user's PC and return calls can be launched
automatically from Intuity Message Manager messages. Previous versions
showed only voice mail and fax messages and had limited call control
capabilities.

With the new Intuity High Capacity Option, all these advantages are now
available to very large locations, bringing single number access to
universal messaging to sites with as many as 46,000 people. The new
product increases the capacity of an Intuity AUDIX configuration from 64
ports to 512 ports.

"These new tools dramatically improve a user's ability to serve customers,
manage group collaboration, work in distributed or mobile situations, and
organize workflow," said Marty Parker, director of strategy and marketing
for multimedia messaging at Lucent Technologies. "By bringing all
messaging sources together, we solve the 'Receiver's Dilemma' of multiple
sources, forms and access methods. The results are breakthroughs in
productivity, cost and return."

At a press conference at the Electronic Messaging Association (EMA) trade
show, the company indicated that subsequent releases of Intuity Messaging
Solutions are intended to support other leading e-mail products such as
Microsoft Mail and Exchange, and Novell Groupwise.

The Intuity products will be available in the United States and Canada,
beginning in June. Later this year they will be available in Australia,
Greece, Hong Kong, India, Mexico, Puerto Rico, Singapore the United
Kingdom.

The TCP/IP networking option can be added to existing Intuity AUDIX systems
starting at $2,000. The cost to upgrade to the Intuity AUDIX 4.0 messaging
system and add integrated messaging will average about $42 - $54 per user.
New systems begin at $30,000.

Customers may call 1-800-325-7466, ext. 914, or 801-567-5368, ext. 914, for
further information.

Lucent Technologies is the world's leader in shipments of voice messaging
systems. Lucent Technologies was formed as a result of AT&T's previously
announced plan to restructure itself into three separate companies. Lucent
Technologies designs, builds and delivers a wide range of public and
private networks, communications systems and software, consumer and
business telephone systems and microelectronics components. Bell
Laboratories is the research and development arm for the company.

Customers may call 1-800-325-7466, ext. 914, or 801-567-5368, ext. 914, for
more information. Or visit the BusinessWorks web site.
 
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