IT Metrics Software converted to NT 3.51, NT 4.0 and Windows 95...

April 12, 1996 -- Santa Monica - Positive Support Review, a Santa Monica
based management consulting firm, has just released its latest HandiGuide
system for the NT and 95 environment. The IS, Communication and Data
Processing Metrics HandiGuide combines the latest features of MS Office
95, Word 7.0 and Excel 7.0 to give consistent OLE graphical reporting for
measuring both the cost and value of an organization's information
technology. 

These metrics have been formulated with 25 years of consulting experience
and are proven tools in a variety of industries for measuring the tactical
and strategic components of the technology function. The Metrics
HandiGuide is designed to track the effectiveness of Information
Technology through graphical measures, clearly the best method of
conveying target attainment to management. This HandiGuide has extensive
samples in its 200 plus pages including over 150 metrics and 50 sample
reports. 

Using the tools provided, the user can accurately implement and monitor
Service Level Agreements internally or control outsourcing, and enhance
their image with customers. Topics include Reporting Organizations, Report
Groupings, Metrics (Financial, Staffing, Productivity and Computer
Operations among others), Implementing Service Level Agreements, Service
Level Data Capture and Metrics System. In addition, PSR offers a
specialized service in customized metrics for individual organizations. 

For more information on Positive Support Review's Management Series
including its IS Position Description HandiGuide, Client Server Management
HandiGuide, and PC Policies and Procedures HandiGuide, contact PSR via
e-mail info@psrinc.com, Internet at http://www:psrinc.com/psr.htm, by
phone (310) 453-6100 or fax (310) 453-6253.
 
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 Email:   rbakerpc@aol.com   --or--   rbakerpc@delphi.com
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