CD Solutions Launches Interactive Training Series on CD-ROM

First disc in Coping with Organizational Change series helps companies
compete more effectively by providing guidance for conflict resolution,
says author 

FRAMINGHAM, Mass. -- (March 27, 1996) -- CD Solutions, Inc. today announced
that it is launching a comprehensive, interactive CD-ROM-based skills
training program aimed at helping people cope with significant change
within their organizations. 

The first disc in the Coping with Organizational Change series, called
Workshop in Conflict Solutions, is being released this week. Other
scheduled titles will focus on coaching and counseling, team building, and
general supervisory skills. 

"Most organizations are undergoing significant change, with many becoming
flatter and more efficient. This frequently means those on board have to
do more with the same or fewer resources," said CD Solutions President
Paul H. Earl. 

"People are finding they need to work with others in new ways, and this
requires them to enhance their people skills, which is what Coping with
Organizational Change addresses." 

Coping with Organizational Change, which runs on the Windows, Windows 95,
and Macintosh platforms, is the latest series in the CD Solutions Library
of education and reference CD-ROMs. It's based on the work of John W.
Baker, II, of BCV Associates, a widely recognized authority in the human
resource training field who has consulted on organizational change issues
to scores of public, private, government, and non-profit organizations
around the world. 

"To compete more effectively, managers and supervisors have to become
better at managing cross-functional teams," Baker said. "Conflicts often
arise when people who have different approaches to solving problems work
together. Knowing how to resolve those disputes not only addresses the
immediate problem, but also builds a framework for tackling other
situations. This enables the organization to become a stronger
competitor." 

According to Training Magazine, U.S. employers last year spent $52 billion
on formal training for 50 million people, of which $10 billion went for
seminars, computers, and packaged ^`raining programs. In addition, surveys
found that 40% of all organizations are moving toward team-based
structures, while 70% of all organizations are providing team-building
training. 

Baker noted that CD-ROM technology enhances the way training is delivered
while reducing organizational costs. "While it's our belief that
technology should not replace the trainer, technology does dramatically
reduce the cost of implementation."

Key features of the Workshop in Conflict Solutions disc include eight
interactive exercises and 12 role plays that allows the user to use the
computer as an interactive "prop." The ability to print any or all
sections of the disc lets users create their own custom workbook based on
the disc. 

Over one and one-half hours of tutorials and exercises let users pace set
their own pace for learning. while the CD-ROM medium lets them work on the
material when it's most convenient for them. In addition, an integrated
notepad utility provides a convenient way to make and save notes for
future reference, while a comprehensive conflict resolution checklist,
glossary, bibliography, and a library of related Internet resources
completes the disc. 

Key sections of the disc include: 

Background: Exploring conflict. 

Setting the Scene: Sources of organizational conflict; value inventory;
dyadic sharing; perception as an information process concept; conflict
positions. 

Strategies: Constructive/destructive conflict management; avoidance,
defusion, confrontation; selecting the plan. 

Tactics: Tools and tricks of the trade; power - personal, position;
control/surrender techniques; six techniques for resolving conflict. 

Finding the Common Ground: Integrative solutions; contentious behavior. 

Interactive Role Plays: With a partner (4); solo (8); to develop a conflict
procedure. 

The single user price of Workshop in Conflict Solutions is $155. For
information on workstation and volume prices, call CD Solutions at
508-879-0006. 

BCV Associates, of Newburgh, New York, is a human resource, organizational
development, and training consulting firm that helps companies and
individuals develop the skills, systems, and resources needed to optimize
human and business potential. 

CD Solutions, Inc., an operating company of the International Data Group,
publishes CDROMs for the business market to help users make the best use
of their technology investment to grow their business and manage their use
of information. Since 1992 the company has published more than 40 custom
CD-ROMs to help businesses distribute information and market themselves. 

CD Solutions Inc
111 Speen Street, Ste 202
Framingham, MA 01701-9107
508-879-0006,  fax 508-820-4396
info@cdsolutions.com
 
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