CCH Expands Web Site, Provides New Convenient Service For Customers

(RIVERWOODS, ILL., February 2, 1996) -- CCH INCORPORATED, a leading
provider of tax and business law information, software and services, said
it has expanded its web site to include greater access to its Customer
Service Center. The enhancement will enable customers with Internet access
to request replacement pages or reports for CCH loose- leaf reporters
through the company's home page.

Increasing customer service, improving access to account information and
updating options for communicating with CCH at a time most convenient to
customers are among the primary long-range objectives of CCH's web site
which was launched in 1995.

"More and more of our customers are using the Internet as a quick and easy
way to do business and we are pleased to offer this new feature in
response to their needs," said Kevin Robert', Head of Customer Service.
"We are currently developing other similar conveniences for our customers
and look forward to rolling out those additions to our web site in the
coming months."

To submit a request for "lost" or "missing pages/reports," CCH customers
should go to the company's Customer Forum section of its home page at
http://www.cch.com and follow the instructions on the screen.

When customers provide their e-mail addresses, they will receive
notification that their request has been processed, and the materials
requested will be sent by First Class Mail for delivery within 10 business
days.

In addition to making requests for lost or missing pages/reports via the
Internet, CCH customers can continue to request new pages through the
company's toll-free customer service number, 800 TELL CCH (800-835-5224).

"We wanted to offer customers a variety of ways to work with us and allow
them to select the method that is most convenient for them," said
Robert'.

Based in Riverwoods, Ill., CCH INCORPORATED is a leading provider of tax
and business law information, software and services. The company annually
produces more than 600 print and electronic publications and software for
accounting, legal, human resources, securities and health care
professionals.
 
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