Symantec Announces FormFlow 2.0 - A Revolutionary Shift in the Power and
Capabilities of Electronic Forms Technology

Changing the E-Forms Landscape with New Forms Management, Graphical
Routing, Application Integration and Development Tools, and Enhanced
Security

SAN JOSE, CALIF., E-MAIL WORLD & INTERNET EXPO - FEBRUARY 20, 1996 -
Symantec Corp.'s Delrina Group, the leader in electronic forms automation
software, today announced a new release of FormFlow, representing a
revolutionary shift in the power and capabilities of electronic forms
technology. FormFlow provides the power to automate the flow of
information throughout dynamic organizations. In version 2.0, FormFlow has
changed the e-forms landscape in four key areas of enterprise electronic
forms technology: forms routing, application integration and development,
security, and forms management. FormFlow delivers these new capabilities
in a non-proprietary, multi-tiered client/server architecture. In
addition, FormFlow takes advantage of both new and well-established
technologies, including Microsoft Exchange, OLE 2.0 with full support for
OLE Controls, as well as expanding its native support for databases,
including Microsoft SQL Server 6 and Oracle 7.

"We pride ourselves not only on anticipating the market and staying ahead
of the competition, but on setting new standards for electronic forms
technology, based on where our customers are going," said Teddy Rosenberg,
general manager, Electronic Forms Business Unit, Delrina Group. "With
FormFlow 2.0, we have expanded the product in several strategic areas,
providing better control and flexibility for our customers in a secure,
client/server environment."

FormFlow is designed to provide all the tools required by an organization
to automate their business processes using electronic forms. Its modular
structure allows form managers, end users, and MIS personnel to gain
access to the tools they need through five integrated programs: Form
Designer, Application Designer, Routing Designer, Administrator, and
Filler.

"We have done a lot of form application design in FormFlow 1.1. The ability
to migrate this code into FormFlow 2.0 and use FormBasic is a tremendous
advantage. In addition to the robust development language, FormFlow's
multi-platform capabilities allow us to program in Windows and easily
deploy our applications to other operating systems in the company," said
Sam Vetto, systems consultant, client/server engineering at Connecticut
Mutual Life Insurance Company. "And, we are excited about the new Form
Library and its ability to store forms on FTP sites. This is a great
approach for distributing forms and keeping them up-to-date."

"FormFlow has traditionally been a flexible, open solution. Rather than
developing proprietary technology, the Delrina Group leverages industry
standards and the existing infrastructures in its customer organizations,"
said Nina Lytton, president of Open Systems Advisors, Inc., a market
research firm based in Boston, MA. "With FormFlow 2.0, the tradition
continues, providing support for even more databases, messaging
environments and operating systems."

Graphical Forms Routing

FormFlow's Routing Designer allows business analysts to graphically design
the workflow rules, role resolutions, and events to occur at each stage in
a form-based business process. Using simple drag- and-drop techniques,
users can easily identify and define each stage of the business process,
the connection or links between each stage, the activities that need to
occur at each stage, and the conditions for each link.

The Routing Designer leverages all the power of FormFlow by using
sophisticated e-mail and database connectivity to move information between
the stages of a workflow. The Routing Designer allows for simple role and
condition resolution or for the use of FormBasic (the built-in programming
language in FormFlow 2.0) to create complete workflow solutions. In
addition, FormFlow allows organizations to use their existing corporate
databases for roles, thereby eliminating the need to create a unique roles
database for routing forms.

"We are all struggling in the information age, competing to effectively
integrate applications and technologies throughout the enterprise and out
to trading partners," said Paula Boyle, industry analyst with GIGA
Information Group, a Cambridge, MA-based market research firm. "The
survivors will use products like FormFlow that offer businesses the
ability to make incremental improvements while leveraging a company's
existing infrastructure. FormFlow is non-proprietary, supports industry
standards, and complements many existing messaging, workflow, and document
management technologies."

"Having used FormFlow for a number of years, I am extremely excited about
this new version, and particularly the addition of the Routing Designer,"
said Sandy Lack, president of AEF Workflow, an Atlanta, GA-based Delrina
Group Strategic Solution Partner, specializing in FormFlow training. "With
the graphical Routing Designer, any changes we need to make to an
automated business process are easy and instantaneous. It allows us to
simplify and speed up the task of defining roles and rules, without having
to stare constantly at a screen full of code. In addition, creating
different views of the information for multiple users is a simple and
straightforward exercise. Ultimately, the FormFlow Routing Designer allows
us to increase the accuracy, efficiency and productivity of the workflow
applications we develop."

Another routing enhancement in FormFlow 2.0 is Auto Processors. These
processors, when set up at a client machine, can automatically process
incoming workflow items without human intervention. For example, an Auto
Processor could be designed to receive orders sent from customers. It
could automatically save the order information into a database and then
route the order to the appropriate individual in a workgroup for further
processing.

In addition to allowing organizations to graphically define the flow of
information, FormFlow 2.0 provides enhanced tracking capabilities.
Organizations can link the tracking environment to any of the wide range
of databases supported by FormFlow. Using the built-in tracking
capability, users can identify the state, status, and location of all
forms they originate. Administrators have the ability to locate any form
initiated by any user, regardless of its status or location. This ability
to track and locate forms can be performed across the enterprise using the
e-mail system. With FormBasic, organizations can easily customize the
tracking provided in FormFlow 2.0 to address the unique requirements of
their business processes.

Application Integration and Development

FormFlow 2.0 takes a revolutionary step forward in electronic forms
technology with the addition of FormBasic. FormBasic is an object-oriented
programming language that allows developers to access and control all
FormFlow objects such as forms, fields on forms, databases (attached to
forms or independent of forms), menus and toolbars. FormBasic allows
developers to create form-based business process automation solutions,
providing multi-platform capabilities and more than 500 extensions for
form and database functionality.

While FormBasic replaces the Intelligent Forms Language (IFL) from earlier
versions of FormFlow, applications developed with IFL will run with no
changes in FormFlow 2.0. Developers also have the option to translate
their IFL code into FormBasic, using the translator included with FormFlow
2.0. Once translated, developers can use FormBasic to modify or enhance
their form application.

"We have a number of customers using solutions we have developed with
FormFlow 1.1," said Brad Caudell, general manager of the Platform
electronic forms group at Wallace Computer Services. "The added
functionality of FormBasic, with its object-oriented approach to forms and
application design, will allow us to extend the power of FormFlow to
address a wider variety of customer requirements." Wallace, an information
management company and Delrina Group Strategic Solution Partner, develops
enterprise-wide electronic forms solutions for large corporate customers.

FormFlow also supports OLE 2.0, including In-Place Activation, OLE
Automation, and OLE Controls. This support enables users to tie common
desktop applications such as Word or Excel, directly to a form. The OLE
functionality in FormFlow also allows developers to embed OLE Custom
Controls on a form. For example, an Internet Web browser control could be
embedded directly on a form to enable end users to search the World Wide
Web for information required at a particular stage of the business
process.

Enhanced Security

From the beginning, FormFlow has provided digital signatures, allowing
users to electronically sign a form using a FormFlow signature field. This
signature field protects selected data fields against tampering and
authenticates the data for the recipient of the form. FormFlow 2.0 adds
package-level signatures and encryption, allowing users to authenticate
all data and attached files, such as Word or Excel documents. This ensures
that the forms, the data, and all relevant information are protected
against viewing and modification by other parties. With this increased
level of security, forms sent over public e-mail systems, such as the
Internet, are secure from both casual and malicious tampering.

Forms Management

FormFlow 2.0 provides advanced forms management capabilities through the
implementation of the new Form Library. The unique advantage to FormFlow's
Form Library is that it is location-transparent. The user is presented
with a hierarchical list of folders where each folder may contain
sub-folders or forms. For example, timesheets and performance appraisal
forms would appear in the Human Resources folder. This allows for a clear
categorization and organization of forms based on the needs of the user.
From this list, the user searches for forms in a folder, double clicks on
the form he/she wants and it is loaded locally on their PC, regardless of
where the form is stored. This provides administrators with several
options for storing forms, allowing for widespread distribution,
replication, and better management. Options for library locations include
Internet FTP sites, file systems (local or network-based), databases
(where forms are stored as binary large objects, or BLOBs), and Microsoft
Exchange folders (either private, public or global).

"Effectively managing the creation, distribution, and revision of forms is
one of the toughest and most important jobs an organization has to do. The
Delrina Group understands this and has addressed it by building advanced
forms management capabilities into FormFlow 2.0 ," said Steven B.
Weissman, president of Kinetic Information, a Waltham, MA-based market
research firm. "And, while many technology companies are talking about the
Internet because it's the thing to do, Delrina is actually offering a
product that lets users store and access forms from Internet FTP sites.
Delrina has always understood that electronic forms are part of a larger
spectrum of functionality, even as they address a particular need. It's
great to see that FormFlow 2.0 is keeping this tradition alive."

FormFlow 2.0 also extends the capability of the Object Library, which is a
repository for form objects such as logos, address blocks, and legal text.
The Object Library allows form designers to store objects and re-use them
on other forms to save development time and maintain consistency across
all corporate forms. In FormFlow 2.0, the Object Library now includes the
ability to link objects to forms. This linking capability provides
dynamic, run-time updates to all forms in an organization. Unlike other
e-forms systems, FormFlow does not require users to recompile forms to
achieve this functionality. When an object changes, all forms with that
object will reflect the change the next time they are opened. For example,
when a company changes a specific legal clause, all forms requiring that
clause will automatically reflect the changes with no additional work
required on the part of the form designers. For those historical documents
that must not change, tags can be placed on them to ensure they remain the
same.

Integration with Microsoft Exchange

In addition to providing a messaging transport environment for FormFlow
forms, Microsoft Exchange offers an additional method of maintaining
forms. FormFlow 2.0 forms can be registered to private, public or global
folders in Exchange, providing access to those forms from the Exchange
client and taking full advantage of Exchange Server's distribution and
replication of folders. This ensures that the correct version of the form
is available to all users, who can access them either through the FormFlow
Form Library or through the Exchange Compose menu, where a list of all
forms registered in that folder appears.

Users can perform queries based on information within the form using data
browsing, views, and other organization features of Microsoft Exchange.
Typically, in the e-mail environment, the list of messages in a user's
InBox includes information on the SUBJECT of the message, who it is FROM,
and when the message was RECEIVED. With Exchange, users can now search on
data contained in the form within the Exchange folder. This allows users
to organize forms based on content using familiar message sorting,
filters, and views provided by Microsoft Exchange.

"More and more, organizations recognize the importance of including
electronic forms as part of their global work environment. FormFlow 2.0
enhances the Microsoft Exchange Server forms environment by providing a
cross-platform e-forms solution that also enables customers to work with
data from multiple sources," said Greg Lobdell, group product manager in
the business systems division at Microsoft. "These enhancements, coupled
with FormFlow's integration with Exchange Server, provide customers with
the way to use electronic forms technology to automate business
solutions."

Additional Databases and Messaging Systems

In addition to continuing support for all the common e-mail systems such as
Microsoft Mail and cc:Mail, FormFlow 2.0 now provides support for Banyan's
Intelligent Messaging, Novell Groupwise, AT&T Mail, HP OpenMail, and
Microsoft Exchange. Support for Lotus Notes Release 4 will be available
shortly following the release of FormFlow 2.0. These additional messaging
environments extend the functionality of FormFlow and reinforce the
Delrina Group's commitment to an open architecture, ensuring that
corporations can use electronic forms with their existing messaging
infrastructures. FormFlow 2.0 will also support additional databases,
adding Microsoft SQL Server 6 and Oracle 7 to the long list of natively
supported databases and ODBC. In addition, FormFlow 2.0 now offers the
ability to manipulate data without the need to attach databases directly
to a form.

Enhancements to the User Interface

FormFlow 2.0 has the look and feel of Microsoft Office, providing users
with a familiar working environment, including such features as ToolTips
and tabbed dialog boxes. Windows controls such as sliders and combo boxes
extend the concept of an electronic form, making it much more than an
electronic representation of paper.

Pricing and Availability

FormFlow continues to be available through a Starter Kit, which now
includes one Form Designer, one Application Designer, one Routing
Designer, one Administrator, two Fillers, and full documentation, for a
suggested list price of only $399. Additional Filler licenses are
available for $129 each, or in packs of 10, 25, 50, and 100 users --a10
user pack, for example, lists for $999. Larger volume discounts are also
available. The FormFlow Software Development Kit (SDK) continues to be
available for $249. Upgrade pricing from FormFlow 1.1 to FormFlow 2.0 is
$99 for the Starter Kit and $39 for a single Filler license. Customers who
purchase FormFlow 1.1 between now and the ship date of FormFlow 2.0 will
receive a free upgrade to version 2.0. FormFlow 2.0 will be available in
the second quarter of 1996.

ABOUT THE DELRINA GROUP

Delrina Group of Symantec Corp. designs, develops, markets and supports
innovative PC software products and services in the fax, data and voice
communications and electronic forms software markets. Delrina is
recognized as the world leader in PC fax and electronic forms software.
Delrina can be contacted for more information through its Internet Web
site at http://www.delrina.com.

Symantec Corporation (NASDAQ:SYMC) develops, markets, and supports a
complete line of application and system software products designed to
enhance individual and workgroup productivity as well as manage networked
computing environments. Platforms supported include IBM personal computers
and compatibles, Apple Macintosh computers as well as all major network
operating systems. Founded in 1982, the company has offices in the United
States, Canada, Australia, Japan and Europe. Information on the company
and its products can be obtained by calling (800) 441-7234 toll free, or
(541) 334-6054.

Symantec Corporation
10201 Torre Avenue
Cupertino, CA 95014 USA
Tel: 1-800-441-7234 or (541) 334-6054
 
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