# Mailer Problem: Mail is deleted after each download.

CURRENT SITUATION:

- Your mail is deleted from your mail server after each download.

TROUBLESHOOTING RESOLUTION

- If you are using MHS or both as a mail transport follow this list of actions.
  - This behaviour is correct for an MHS mail system.
    MHS has no way to leave a copy of your downloaded mail on the server.
- If you are only using POP3/SMTP as a mail transport follow this list of actions.
  1. Open the Receive Options dialog. `(OPTIONS | RECEIVE)`
  2. Disable the Delete Messages on Server after Download check box.
  3. Try your mail operation again.

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Comments to LAN WorkPlace Product Team: http://www.novell.com/corp/aaa_supt/aaa.html

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