# Diagnostic Tools

TROUBLESHOOTING RESOLUTION

RECOMMENDATION
Use one or more of the following tools to isolate problems with your LAN or Serial connections.

- Modem Monitor (\NET\BIN\SLPMON.EXE) -- Use the Modem Monitor in the following ways:
  - Enable / Load the Modem Monitor (SLPMON).
    1. Edit \WINDOWS\LWP.INI and add the section (if necessary):

       `[SLPMON]
       Visible=TRUE`

    2. Using File Manager, double-click on \NET\BIN\SLPMON.EXE. (This step is only necessary if you do not want to restart Windows.)
    3. Restore SLPMON to a normal window (it may start as an icon).
    4. Examine the LSL, NCOMX, NWREMOTE, SLIP/PPP and TCP/IP configurations, settings and statistics. Look for errors that indicate problems.
  - Watch the modem initialization (OPTIONS | TRACE MODEM INIT).
  - Check the current configuration for LSL, NCOMX, and NWREMOTE.
  - Check the current settings for LSL, NCOMX, and NWREMOTE.
  - Check the current statistics for LSL, NCOMX, and NWREMOTE.

- LWPCON.EXE -- Use LWPCON in the following ways:
  - Determine what TCP connections you currently have established (LOCAL WORKSTATION | TABLES | TCP CONNECTION TABLE).
  - Remove unwanted TCP connections (LOCAL WORKSTATION | TABLES | TCP CONNECTION TABLE | delete key).

- PING.EXE or IP Resolver
  - Use either of these programs to determine if your TCP/IP protocol stack is up, functioning, and that your workstation has network connectivity.

[ Main | Diagnostic Tools | Serial | Dialer | Mailer | Protocol Stacks ]

Comments to LAN WorkPlace Product Team: http://www.novell.com/corp/aaa_supt/aaa.html

`All contents copyright © 1995.
Novell, Inc.
All Rights Reserved.
`

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