Help Index
While You Were Out Index

The Index lists the Help topics available for While You Were Out.  Use the scroll bar to see entries not currently visible in the Help window.

To learn how to use Help, press F1 or choose Using Help from the Help menu.

Keyboard

Wywo Keys

Mouse

Wywo Mouse Functions

Commands

Create Mode Commands

Read Mode Commands

Exit

Procedures

Sending Phone Messages

Reading Phone Messages

Reading New Phone Messages

Reading Old Phone Messages

Searching Old Phone Messages

Editing Phone Messages

Forwarding Phone Messages

Selecting A User

Selecting A Message Type

Clearing the WYWO sheet

Using Read Passwords

Selecting A New Password

Returning to Create Mode

Saving a message

Printing a message

Deleting a message

Setting WYWO Options

Exiting Wywo


WYWO Keyboard
While You Were Out Keys

Use the following keys in WYWO:

Key(s)	Function

Alt+C	Return To Create Mode. (Read mode)

Alt+C	Clear WYWO Sheet. (Create mode)

Alt+D	Delete Messages (Read Mode)

Alt+H	WYWO Help.

Alt+N	Read New Messages. (Read Mode)

Alt+O	Read Old Messages. (Read Mode)

Alt+O	Options. (Create Mode)

Alt+R	Read Messages.

Alt+S	Send Messages.(Create mode)

Alt+S	Save Messages.(Read mode)

Alt+U	Select User.(Read mode)

Alt+X	Exit WYWO.

Delete	Delete Messages (Read Mode)

Page Down	Moves to the next message (Read Mode)

Page Up	Moves to the previous message (Read Mode)


WYWO Mouse Functions
While You Were Out Mouse Functions

With the mouse, WYWO takes on added features.  In addition to using the left mouse button for selecting functions and features of WYWO, the right mouse button can be use to invoke addition functions by using popup menus.  These menus vary depending on where the right mouse button is clicked and whether you are in Read mode or Create mode.

Create Mode

In Create mode, clicking the right mouse button over the main WYWO sheet (not over a data entry field) will bring up a menu with all of the commands available with the side buttons with the exception of the Exit button.  This gives you alternative access these functions.  The menu contains the following items:

Help

Send

Read

Clear

Options

Read Mode

In Read Mode, clicking the right mouse button over a data field will give the user special commands.  If the button is pressed over the To field, then a menu will appear containing the Forward Message command.  If the button is pressed over any other data field, then a menu will appear containing the Search and Edit commands.

In Read Mode, clicking the right mouse button over the main WYWO sheet (not over a data field) will bring up a menu with the following commands available:

Help

Create

Print

Other commands will be available depending on what function the user is performing.  If the user is not in the middle of another command, then the menu will contain the Delete command.  If the user is currently editing a field then the menu will contain the Accept Changes and Cancel Edit commands  If the user is currently searching a field then the menu will contain the Begin Search and Cancel Search commands  If the user is currently forwarding a message then the menu will contain the Forward The Message and Cancel Forwarding commands


WYWO Commands
While You Were Out Commands

Commands

Create Mode Commands

Read Mode Commands

Exit


WYWO Procedures
While You Were Out Procedures

Procedures

Sending Phone Messages

Reading Phone Messages

Reading New Phone Messages

Reading Old Phone Messages

Searching Old Phone Messages

Editing Phone Messages

Forwarding Phone Messages

Selecting A User

Selecting A Message Type

Clearing the WYWO sheet

Using Read Passwords

Selecting A New Password

Returning to Create Mode

Saving a message

Printing a message

Deleting a message

Setting WYWO Options

Exiting Wywo


Create Mode Commands

Send

Sends the telephone message currently being created to the selected user or group.

Related Topics

Sending Phone Messages

Selecting A User

Selecting A Message Type

Forwarding Phone Messages

Read

Reads telephone messages for the currently selected user.

Related Topics

Reading Phone Messages

Selecting A User

Clear

Clears the current telephone message and resets the current date and time.

Related Topics

Clearing the WYWO sheet

Options

Sets the current While You Were Out options.

Related Topics

Setting WYWO Options

Exit

Exits the While You Were Out display and minimizes the WYWO program.

Related Topics

Exiting While You Were Out


Read Mode Commands

Old

Reads old messages that were previously stored.

Related Topics

Reading Old Messages

New

Reads new messages.

Related Topics

Reading New Messages

Create

Returns to Create mode

Related Topics

Returning to Create Mode

User

Selects a user for reading messages.

Related Topics

Select a user

Save

Saves a message to an ASCII text file, the clipboard, or the printer.

Related Topics

Saving a message

Printing a message


Exit Wywo

Exits the While You Were Out display and minimizes WYWO.  Exit also saves any new messages and physically deletes any messages that were flagged to be deleted.

Related Topics

Returning to Create Mode


Sending Messages
Sending Phone Messages

To send a phone message:

1  Fill in all appropriate fields on the WYWO sheet.

2  Click on the Send button.

    If no user has been selected to receive the phone message, the user list will drop down.  Select a user or group and click on the Send button again.

If a group was selected instead of a user, then the message will be sent to every member of that group.

Related Topics

Selecting A User

Selecting A Message Type

Forwarding Phone Messages


Reading Messages
Reading Phone Messages

To read Phone Messages:

1      While in Create mode, click on the Read button.

2      If no user is currently active, select a user whose messages are to be read.

3      Click on the message selector  [image]  to select the message to be read.  Clicking on the right side will move forward through the messages while clicking on the left side will move backward through the messages.  Messages can also be selected by moving the center slider bar.  If the text in the Message field extends beyond the field boundaries you can use the slider next to the message field to scroll the contents of the Message field.

Related Topics

Reading New Phone Messages

Reading Old Phone Messages

Forwarding Phone Messages

Selecting A User

Using Read Passwords

Selecting A New Password

Returning to Create Mode


Reading Old Messages
Reading Old Phone Messages

To read old phone messages:

1  While reading new phone message, click on the Old button.  The Old button will only be enabled if there are old message to be read.

Related Topics

Reading New Phone Messages

Reading Phone Messages

Forwarding Phone Messages


Reading New Messages
Reading New Phone Messages

To read new phone messages:

1  While reading old phone message, click on the New button.  The New button will only be enabled if there are old message to be read.

Related Topics

Reading Old Phone Messages

Reading Phone Messages

Forwarding Phone Messages


Forwarding Messages
Forwarding Phone Messages

To forward a phone message:

1  Enter Read mode to view new or old messages.

2  With the right mouse button, click on the To field.

3.  Select the "Forward Message" menu item.

4.  Select the user or group for forwarding the same way you would to send a message

5.  Press the Enter Key or click the right mouse button over the main part of the WYWO sheet or over the To field to bring up a menu and select the "Forward the Message" menu item.  To cancel message forwarding, select the "Cancel Forward" menu item.

Related Topics

Selecting A User

Sending A Message


Searching Old Messages
Searching Old Phone Messages

To search old phone messages:

1  Enter Read mode to read old messages.

2  With the right mouse button, click on the field to be searched (any field except the To field).

3.  Select the "Search" menu item.

4.  Enter the text to be searched.

5.  Press the Enter Key or click the right mouse button over the main part of the WYWO sheet or over the search field to bring up a menu and select the "Begin Search" menu item.  To cancel searching, select the "Cancel Search" menu item.

The results of the search will be reflected by the number of messages that matched the search text, for example "1 of 3".  You may then continue to narrow the search based on these results or return to your original list of old messages by clicking on the Old button.

Related Topics

Reading Phone Messages

Reading Old Phone Messages


Editing Messages
Editing Phone Messages

To edit phone messages:

1  Enter Read mode to read messages.

2  With the right mouse button, click on the field to be edited (any field except the To field).

3.  Select the "Edit" menu item.

4.  Edit the selected field.

5.  Press the Enter Key or click the right mouse button over the main part of the WYWO sheet or over the edit field to bring up a menu and select the "Accept Changes" menu item.  To cancel editing a field, select the "Cancel Edit" menu item.

6.  When you want the changes you have made to be saved permanently, click with the right mouse button over the main part of the WYWO sheet to bring up a menu and select the "Save Changes" menu item.

Related Topics

Reading Phone Messages

Reading Old Phone Messages


Selecting A Message Type

To select a message type:

1  Click on the down arrow in the message type field to reveal the message types.

2  Click on the desired message type.  Use the scroll bar and up and down arrows to display message types that are not currently visible.

Related Topics

Sending Phone Messages


Selecting A User

To select a user:

1  Click on the down arrow in the To field to reveal the user names and group names.  Group names are similar to user names except they are surrounded by brackets.  Selecting a group name in effect selects all users belonging to that group.

2  Click on the desired user or group name.  Use the scroll bar and up and down arrows to display other user or group names that are not currently visible.

Related Topics

Reading Phone Messages

Sending Phone Messages

Forwarding Phone Messages


Clearing A Message Sheet
Clearing The WYWO Sheet

To clear the WYWO sheet:

1  Click on the Clear button while in Create mode.


Using A Read Password

To use a read password:

1  If no read password has been established, then select a new read password

2  Enter your pre-selected read password in the Password field and click on the OK button.

If a read password has been pre-selected then the password must be entered in order to read any messages for the specified user.

Related Topics

Reading Phone Messages

Selecting A User

Selecting A New Read Passwords


Selecting A New Read Password

To select a new read password:

1  After selecting a user, and entering a read password click on the New button.

2  Enter a new read password and click on the OK button.

Related Topics

Reading Phone Messages

Selecting A User

Using Read Passwords


Returning To Create Mode

To return to Create mode:

1  Click on the Create button while in Read mode or click with the right mouse button on the background of the message to popup a menu and select the "Create" menu item.

Returning to Create mode will save all new messages and physically delete those message that were flagged to be deleted.

Related Topics

Reading Phone Messages


Saving A Message

Saving a message involves saving it to one of three devices...a text file, the clipboard, or the printer.

To save a message:

1  While reading a phone message, click on the Save button.

2  A device menu will pop up indicating on which device the message is to be saved.  Select the desired device from the menu.

Related Topics

Saving messages to a text file

Saving messages to the clipboard

Printing a message


Saving A Message To A File
Saving A Message To A Text File

To save a message to a text file:

1  While reading a phone message, click on the Save button.

2  A device menu will pop up indicating on which device the message is to be saved.  Select To File from the menu.

3  Enter the desired filename for the text file.

Related Topics

Saving a message

Saving messages to the clipboard

Printing a message


Saving A Message To The Clipboard

To save a message to the clipboard:

1  While reading a phone message, click on the Save button.

2  A device menu will pop up indicating on which device the message is to be saved.  Select To Clipboard from the menu.

Related Topics

Saving messages to a text file

Saving a message

Printing a message


Printing A Message

To print a message:

1  While reading a phone message, click on the Save button.

2  A device menu will pop up indicating on which device the message is to be saved.  Select To Printer from the menu.

You may also use the right mouse button to popup a menu and select the "Print" menu item.

You will then see a popup menu with up to three of the four possible menu items displayed.  Click on the desired menu item.

Print Current Message

Print New Messages

Print Old Messages

Print Searched Messages

Related Topics

Saving messages to a text file

Saving messages to the clipboard

Saving a message


Printing The Current Message

To print the current message:

1  Click on the Print Current Message menu item from the print popup menu.

2  Select the print device from the Printer list.

3  Select the font for the message data.

4  Click on the Print button.

Related Topics

Printing New Messages

Printing Old Messages

Printing Searched Messages


Printing New Messages

To print new messages:

1  Click on the Print New Messages menu item from the print popup menu.

2  Select the print device from the Printer list.

3  Select the font for the message data.

4  The starting and ending new message numbers will be displayed.  If you do not wish to print all new messages, enter the starting and ending message numbers to print.

5  Click on the Print button.

Related Topics

Printing The Current Message

Printing Old Messages

Printing Searched Messages


Printing Old Messages

To print old messages:

1  Click on the Print Old Messages menu item from the print popup menu.

2  Select the print device from the Printer list.

3  Select the font for the message data.

4  The starting and ending old message numbers will be displayed.  If you do not wish to print all old messages, enter the starting and ending message numbers to print.

5  Click on the Print button.

Related Topics

Printing The Current Message

Printing New Messages

Printing Searched Messages


Printing Searched Messages

To print searched messages:

1  Perform a search on old messages

2  Click on the Print Searched Messages menu item from the print popup menu.

3  Select the print device from the Printer list.

4  Select the font for the message data.

5  The starting and ending searched message numbers will be displayed.  If you do not wish to print all searched messages, enter the starting and ending message numbers to print.

6  Click on the Print button.

Related Topics

Printing The Current Message

Printing New Messages

Printing Old Messages


Deleting A Message

To Delete a message:

1  Click on the Delete checkbox or press the Delete key while reading either new or old messages.

You may also use the right mouse button to popup a menu and select the "Delete" menu item.

The message will be flagged for deletion and will be deleted when exiting WYWO or returning to Create mode

Related Topics

Reading Phone Messages


WYWO Options

The WYWO Options are available by clicking on the Options button in Create Mode.

Options available in WYWO:

Defaul User

Defaul Group

New Message Notification

Save Messages With Headings

For any of the options to take effect, click on the Save button or click on Cancel to ignore any options changes.


Default User Options
WYWO Options - Default User

The WYWO Default User option will set the default user that WYWO will use when run without passing a name on the command line when WYWO is executed.

To select the WYWO Default User:

1  Click on the down arrow in the Default User field of the Options screen to reveal the user names.

2  Click on the desired user name.  Use the scroll bar and up and down arrows to display other user names that are not currently visible.

The default user will be set when the Save button is pressed.


Default Group Options
WYWO Options - Default Group

The WYWO Default Group option will set the default group that WYWO will use when displaying available users for sending messages.  It is particularly helpful if you have many users and only actually send messages to a small list of those users.  If a group other than Everyone is selected, then only those users belonging to that group will be visible when sending messages.

To select the WYWO Default Group:

1  Click on the down arrow in the Default Group field of the Options screen to reveal the group names.

2  Click on the desired group name.  Use the scroll bar and up and down arrows to display other group names that are not currently visible.

The default group will be set when the Save button is pressed.


New Message Notification Option
WYWO Options - New Message Notification

The New Message Notification option will alter the number of seconds that WYWO will wait before checking for new messages for the default user.  This value can be any number between 0 and 60 where 0 represents disabling of the new message alarm feature.  The default alarm time is 30 seconds.  There is also the ability to force the user to respond immediately to a new message notification before any other programs can be run in the system.

To select the New Message Notification Time:

1  Enter the number of seconds to wait between new message checks (0-60).

The new message alarm time will be set when the Save button is pressed.

To select Immediate Response to a new message notification:

1  Select Yes from the Immediate Response Required field.

To allow other programs to run after a new message notification:

1  Select No from the Immediate Response Required field.

The New Message Notification options will be set when the Save button is pressed.


Save Messages With Headings Options
WYWO Options - Save Messages With Headings

The Save Messages With Headings option will alter the way the Save function writes out data.  If messages are saved with headings, the message written out resembles the WYWO sheet with the field names and spacing in place.  Without headings just the data itself from each field of the WYWO sheet is written out on separate lines.

To Save New Messages With Headings:

1  Select Yes from the Save Messages With Headings field.

To Save New Messages Without Headings:

1  Select No from the Save Messages With Headings field.

The Save Messages With Headings setting will be set when the Save button is pressed.


Exiting
Exiting While You Were Out

To Exit the While You Were Out program:

1  Select the Close item on the WYWO System Menu or double-click on the WYWO closer box.


Group

A group is list of WYWO users.  the Everyone group contains all users in WYWO and is the default group.  A user can be a member in any number of groups.


WYWO Sheet

The WYWO sheet is the main WYWO screen containing all of the data fields.  For example the To, From, and Message fields.


Create Mode

Create Mode is the WYWO mode where a telephone message is created with the intent of sending to another user or group.


Read Mode

Read Mode is the WYWO mode where new and old messages can be read, printed, searched, edited, and deleted.


Send

Sends the current message to the selected user or group.  If no current user or group is selected the user list will drop down.

See Also

Sending Phone Messages


Read

Reads new or old messages for the currently selected user.

See Also

Reading Phone Messages


New

Switches the reading mode to read new messages if they exist.

See Also

Reading New Phone Messages


Old

Switches the reading mode to read old messages if they exist.

See Also

Reading Old Phone Messages


Clear

Clears all of the input fields while creating a new message.

See Also

Clearing the WYWO sheet


Create

Exits Read Mode and returns WYWO to Create Mode

Note:

If new messages were being read they will be saved as old messages and any messages marked for deletion will at this point be removed.

See Also

Returning to Create Mode


User

Allows you to read messages for users other than just the default user.  While selecting another user you can also change your user password.

See Also

Selecting A User


Save

Saves a message to one of three devices...a text file, the clipboard, or the printer.

See Also

Saving a message


Save To File

Saves a message being read to a text file.

See Also

Saving messages to a text file


Save To Clipboard

Saves a message being read to the clipboard.

See Also

Saving messages to the clipboard


Save To Printer

Saves a message being read to the printer.

See Also

Printing a message


Delete

Delete flags a new or old message for deletion.  The Delete checkbox is enabled when a messages has been flagged for deletion.

Note:

New or old messages that are flagged for deletion are not physically deleted until the user exits Read Mode by either selecting the Exit button or the Create button.

See Also

Deleting a message


Message Selector

Allows you to scroll through the new and old messages.

To selct a new message to read:

Click on the right arrow to read the next message or click on the left arrow to read the previous message.  The scrollbar can also be used to move quickly between all of the messages which are displayed as the scrollbar is moved.  The messages can also be selected by using the Page Down key to read the next message or the Page Up key to read the previous message.

See Also

Reading Phone Messages


Message Field Scrollbar

Use the Message Field Scrollbar to scroll the message field when the message contains more text than can be currently displayed in the message field.


Options

Allows the options for WYWO to be set including the default user, default group, message notification time, and message saving options.

See Also

Setting WYWO Options


Exit

Returns WYWO to it's iconic form.

Note:

If new messages were being read they will be saved as old messages and any messages marked for deletion will at this point be removed.


WYWO To Field

The To field is where the user or group is selected for sending a message.

To select a user or group:

Click on the down arrow and select a user or user group for which the message is to be sent.  A user group is identified by brackets around it's name (for example, [Marketing]).  If a group is selected the message will be sent to every user who is a member of that group when the sending a message


WYWO From Field

The From should contain the name of the person who is calling or is leaving the message.


WYWO Of Field

The Of field should contain the name of the company of the person who is calling or is leaving the message.


WYWO Phone Field

The Phone field should contain the phone number of the person who is calling or is leaving the message.


WYWO Message Type Field

The Message Type field is where the type of message is selected.

This message can be one of the seven standard message types that follow:

Telephoned

Called To See You

Wants To See You

Please Call

Will Call Again

Urgent

Returned Your Call

or it be one of the user defined message types that are created by the system administrator using the WSETUP program.


WYWO Message Field

The To field is where the user or group is selected for sending a message.


WYWO Operator Field

The Operator field should contain the name of the person who is taking the message.  By default, this field will contain the name of the default user.


<Username>, You have <count> new message(s)

The user <Username> has <count> new message(s) that have not been read yet.

To read the new messages:

Select the Read button.

If you do not wish to read the new messages right away and select the Cancel button, WYWO will remind you that you have not read your new messages by either blinking the title bar of the WYWO window or by flashing the WYWO icon if it is minimized.  The icon will also identify the current number of new messages that have not been read yet.