EASY to use follow-up system for customers, or potential
customers, based on CALLBACK DATES you specify, or 
BIRTHDATES, or FINAL PAYMENT DATES on LEASES or PURCHASES.  

Specifically designed for auto dealerships
* Automatically calculate monhtly payments for 
different APR interest rate amounts, different monthly terms, or different down payment amounts.
* Search VIN #'s to backtrack to prior owner's having an interest in that vehicle "type".
* Easily filter out customers for 
    - Only ONE salesperson
    - Customers classified as Leased, Purchased, or Looking
    - Certain Makes
    - Certain Models
* Use optional Flexi-Select filter to pull out any records meeting any condition (ie. Service Contract types, out of stock conditions, etc.)
* Update any, or all, of three different callback dates with one button
* Produce
   - REPORTS
   - LABELS
   - OR CREATE MAILMERGE FILES FOR MS WORD, WORDPERFECT  
   - BIRTHDATES coming due,
   - CALLBACK Dates coming due, or
   - FINAL LEASE/PAYMENT DATE.

When FINAL PAYMENTS become due, customers may appreciate a personal contact with an offer that matches the customer interest.  Personal customer interests can be maintained in unlimited extra notes areas.
In addition, when printing output, operator has the option to automatically update EACH persons record with a note regarding action taken.

LABELS======
Labels are supplied with your system.  If you decide you want a different label format or want to start your label design from scratch, you can RENAME the sample label files to some other name (ie. rename BIRTHLBL.LBX
and BIRTHLBL.LBT to BIRTH2.LBX and BIRTH2.LBT)
=========================================================================
SINGLE FILE INSTALLATION
=========================================================================
If your B&B system is ONE large installation file, 

It will usually be larger than 1.4meg, and
have a 2 digit version number (no disk#'s) in the file name
like DOALL63.EXE or .ZIP

Put the large file on a temporary directory, say C:\DISK, and extract 
individual files by double clicking on the .EXE file.

Select "RUN" from Program Manager (Select "START" on WIN95 task bar)
and enter C:\DISK\SETUP.EXE 


=========================================================================
MULTIPLE FILE INSTALLATION
=========================================================================
If your B&B System has disk numbers like 1,2,3 in addition to the 
2 digit version number, then you have multiple installation disks. ie.
DOALL341.EXE, or .ZIP 
DOALL342.EXE, or .ZIP
DOALL343.EXE, or .ZIP etc.  

Multiple file HARD DISK INSTALL 
1. If your files are .EXE, they are self extracting zip files.
   If they are .ZIP, then you can Unzip each of these files 
   onto temporary hard drive directories.  
   Extract disk #1 files into a directory called C:\DISK1.  
   Disk#2 files should be put into C:\DISK2, etc. 
   (Double click on the <?????>1.EXE files to extract, or load
   .ZIP files into PKZIP to extract files onto these 
   directories).
   
OR, Multiple file FLOPPY INSTALL
2. You can put the files onto floppies.  Put file#1 first, onto a 
   temporary directory on your hard drive - extract them by 
   double clicking on the <????>1.EXE file.  For .ZIP files, run 
   PKZIP, open the zip file and select the extract files menu option.

   Then COPY the extracted files (Not the .EXE or .ZIP) onto a 1.44m
   floppy.  After copying, erase the temporary hard drive files and 
   do the same with disk#2.

   Or, you can extract directly onto blank 1.44m floppies, 
   

Select "RUN" from Program Manager and enter a:\setup.exe for floppy
installation, or C:\DISK1\SETUP.EXE for hard drive installation


FROM MICROSOFT - System can't read or find file on installation disk? 
---------------------------------------------------------------------
Microsoft uses a new DMF (Distribution Media Format) for its disks - 
STARTING with Disk #2.  This increases the 
capacities of disks, but is not recognized by DOS DISKCOPY, SCANDISK, 
Norton DISKDOCTOR, and Windows Copy Disk.  
Do not uses these process on your disks, they can corrupt them.  

If your system has trouble with disk #2 Microsoft says it may be:
	- A floppy disk that needs cleaning?
	- A SCSI floppy drive, including Flopticals
	- Floppy drives attached via older MicroSolutions Compaticards.
	- Early Gateway 2000 Handbooks/Colorbook Notebooks
	- Incompatible OS, such as OS/2 Warp 3.0

Possible solutions:
	- Use DIR on disk 2 - do you get file names or spurious characters.
  or,   - Remove disk 2 from drive, press Enter, Re-insert disk, press Enter.
  or,	- Add the MS-DOS DRIVPARM command to your config.sys useing the 
	  following syntax:
		For a 1.44mb A: drive        For a 1.44mb B: drive
                --------------------------------------------------
	        DRIVPARM=/d:0 /f:7           DRIVPARM=/d:1 /f:7

  or, 	- With setup disk 2 in floppy drive, follow these steps:
	  a. Bring up Windows file Manager
	  b. Select the setup floppy drive & press F5 to update 
	     the directory window.  If this doesn't work, you may
	     try selecting another drive, and re-selecting the floppy.
	  c. Press Alt+Tab to switch back to the setup program.


=========================================================================
UNINSTALL
=========================================================================
Simply run the setup program again.  If the system resides in the 
original location, you will see an uninstall option.


GRAPHING ISSUES - Unable to register FLPGRF.OCX
=========================================================================
If, at the end of installation, you receive a message about unable to
register FLPGRF.OCX, or if your graphing process produces errors,
you may need to update some .DLLs (Dynamic Link Libraries).

Microsoft has supplied a file called AXDIST.EXE that will update
old .DLLs and ignore .DLLs that are newer for Active X controls. 
If this file is not included with your system, you can download
this file from B&B System's BBS at 414-548-9034 or from EXECPC 
at 3414-789-4500.  

Run this file and re-install.



=========================================================================
RECREATING DAMAGED DATABASE (.DBC/.DCX/.DCT) files
=========================================================================
This is a last ditch process to re-create your database files if you:

      Have a B&B system (B&B EAP) that utilizes a .DBC 
      type database container (this is the file that contains 
      information on your separate "related" data tables- .dbf type)

	Corrupt your .DBC, .DCX, or .DCT database files and 
	you don't have any backups of these files.

	This process will NOT correct the separate .dbf tables
	where data is actually stored.
 
	First, erase any .dbc, .dcx, or .dct type files.

	Second, rename (not copy) the separate "related" table 
	files which have .dbf, .cdx, .idx, or .fpt types to 
	TEMP<oldfilename>.  An example would be clients.dbf and 
	clients.cdx would become tempclie.dbf and tempclie.cdx.
	(TO find out which files are "related" to the database
	container, see your readme.? files with your system)

This is what will happen.  When the system senses that the Database 
container (.DBC) is missing, the .DBC, .DCX, and .DCT files are re-created.
Then, each of the separate table structures will be re-created
and if a TEMP????.dbf exists, the data will be imported into the
newly created table.  

(If you do not know the name of your related files, press ALT+F9 
in your system to print the file names, and look for "RELATED INTO"
keywords.)


=========================================================================
YEAR 2000 Y2K ISSUES
=========================================================================
Four digit dates are always stored.  But if you wish to only
enter two-digit years, there is a setting in config.fpw which controls
how dates are displayed.  SET CENTURY OFF will only display two years.
There is a separate text file, SETUP.USR, which will control the 
ASSUMED century if you only wish to enter two-digits years.  If this 
"rollover" value is 50, then entering 20 will assume century=20,
while entering 85, will assume century=19


=========================================================================
FILE INFO
=========================================================================
What are those files ending in .GRD?  

There is one of these files for every screen "grid".  These files
contain column colors, column fonts, etc.  This way every grid in every
screen can have it's own distinctive characteristics.

=========================================================================
UNEXPLAINED BEHAVIOR
=========================================================================
If your system displays behavior that is completely unexpected, say after
an inadvertent shutdown or power loss, try restoring files from a backup
copy.

If all else fails, try erasing the .mem file that has the same prefix as 
your application .exe.  For example, if your application is doall.exe, 
erase doall.mem.  (this file stores setup definitions and could be 
the problem) 


=========================================================================
B&B SYSTEMS  
PO Box 171   
627 MADISON   
Waukesha, WI  53188 
414-544-5988
Latest demos:www.bbsys.com or members.xoom.com/bbsystems 
=========================================================================
This system is shareware and can be freely distributed along as all files
are retained as a set.

All B&B System software is year 2000 compliant. Year data is stored as 4
digits.  Your system's configuration file, config.fpw, contains a 
setting that controls the # of digits displayed on screen (CENTURY=ON, 
means all four digits are displayed).
 
Shareware. Uploaded by the author.
Bob Bolda, B&B Systems
For the latest software: www.bbsys.com

