July 15, 1998    

Readme Installation Instructions for the Health-RunR 


Dear Health-RunR Software User,

Your SVGA color monitor must be set to High Color (16 bit) for the 
colors used in this program to display properly. The colors will not 
display properly at 256 colors or less levels. In the Windows Control 
Panel, check your color setting is correct by going to Display then to 
the Settings option. You will find the High Color (16 bit) option in 
the Color palette pull down box. If it is not set correctly, select 
High Color (16 bit) or any other higher color option.

You will also need some or all of the information contained 
in the rest of this readme file to install the program 
correctly. The following is a list of the main sections 
of this file. Skip any section not applicable.

Part 1: KEY UPDATES 

Part 2: DOWNLOADING INSTRUCTIONS (If you have not downloaded 
already or have a missing or corrupted file.)

Part 3: INSTALLATION CHECKLIST

Part 4: TROUBLE SHOOTING SECTION FOR DOWNLOADING AND 
INSTALLATION  

Part 5: THE BEST WAY TO LEARN TO USE YOUR HEALTH-RUNR PROGRAM

Part 6: DE-INSTALLING THE HEALTH-RUNR

Part 7: INSTALLING HEALTH-RUNR UPGRADES

Part 8: PROBLEM, BUG AND SUGGESTION REPORTS 
(Our contact address.)

Part 9: WHAT OUR CUSTOMERS SAY ABOUT THE HEALTH-RUNR

Part 10: HARDWARE REQUIREMENTS

Part 11: PRODUCT FEATURES

This shareware is a fully functional free trial. 
You may freely distribute this free trial
to your friends and associates! In order for the software 
to keep working after the free trial period, you 
must register the program. Registration information 
is in the program on the Help menu and appears when you 
click the "Register Now" button when you open the 
program.

Thank you for downloading our new diet, peak fitness, health 
and medical rehabilitation software. We believe you will 
enjoy the program and be delighted with the many unique 
capabilities it offers to assist you in attaining your 
diet, health and fitness goals.

If you have questions, contact us at: 
<support@health-runr.com or www.health-runr.com>.

Eat Well, Look Good, Be Healthy!

The Design Team 
Creators of Health-RunR and the patent pending NutriCode

Universal Food Code Inc.
P.O. Box 3330
Boulder, Colorado 80703-3330
USA

web page: www.Health-RunR.com

=================================
Part 1: KEY UPDATES

1. As of July 7, 1998 the most current version of the 
Health-RunR is version 2.1. It comes in the single file 
download version called <hrbdv21.zip>.

2. Versions below Health-RunR 2.1 such as version 1039,1034,
1029, 1024, should be upgraded to version 2.1 or the newest 
version available. This will get you all the new features 
and remedy any bugs encountered in these earlier versions. 
To upgrade follow the upgrade instructions in a later 
section of this file.

3. For current information on the newest versions available 
as well as upgrades, patches or for problems not addressed 
in these materials, go to our regularly updated FAQ at  
<http://www.health-runr.com/support/faq.htm>.

Part 2: DOWNLOADING INSTRUCTIONS 

(Go to next section if you already downloaded the software.)

1.1: If you are new to downloading on the Internet, to prepare 
for a large download  we recommend the following:

a. Make sure your hardware will run the program. The 
recommended hardware requirements to use the Health-RunR 
are: Windows 95, a Pentium or better processor, 16 megabytes 
of internal memory, and a Super VGA monitor capable of 
displaying 16 bit high color. You will also need 35 megabytes 
of free hard drive space to unzip the files. The Health-RunR 
will not yet run on Windows NT or install or run in a 
network mode or multi-user installation.

Minimum hardware requirements are: a 486 processor, 12 
megabytes of internal memory, and a Super VGA monitor 
capable of displaying 16 bit high color. 

The Health-RunR will not run on MacIntosh or on Windows NT, or 
Windows 3.2 or earlier.

b. If you are downloading from a shareware site, you might 
want to check our Support web page first to make sure you 
are downloading the most current version of the software. 
For the most current Health-RunR version number, visit to 
our FAQ at 
<http://www.health-runr.com/support/support.htm>.

If you are downloading the free trial from a shareware 
site, go back and download the software. If you can't find 
a shareware site, start step 1.2 below. 
           
c. Print a hard copy of the following downloading instructions 
and use them as a step by step checklist.

d. BEFORE downloading, turn off ALL programs, screen savers, 
system utilities or ANY other programs you have open on the 
task bar (except your virus scanner). If other programs 
or utilities are open or going on or off, this may interrupt, 
corrupt or completely stop your download, resulting in your 
having to re-download the whole file again.

e. Make sure your Internet connection is not set to "time 
itself off" automatically. ("Time itself off" indicates that 
either at your browser or at your Internet provider, your 
connection is being automatically terminated after you are 
on-line on the Internet after so many minutes.) If you 
suspect your time on the Internet is being limited, call 
your Internet provider and have them tell you how to disable 
this feature either on your end or ask them to disable it 
at their end.

1.2: Get online on the Internet, and in your browser, type 
<www.health-runr.com/products/sftdownload.htm> exactly as it 
is written in lower case. Then press enter. 

1.3: Fill in all the boxes with your name and other requested 
information. Click on "submit" and you will be taken to the 
download area.

Select the directory you want to download the Health-RunR
<hrbdv21.zip> file to, or use the default. In some cases, your
dialogue box will provide 2 options, "save to disk" or "open it."
Be sure to select "save to disk," which will enable you to select 
the directory of your choice. Note: the approximate download 
time for the <hrbdv21.zip> file is 1 hour and 55 minutes at 
28.8 baud. 

If your computer displays a dialog box during this process 
inquiring if you would like to disconnect, select "no." If you 
disconnect, you will have to re-download.


Part 3: INSTALLATION CHECKLIST

(We recommend you print this small section and use it as a 
checklist.)

Each free trial copy of the Health-RunR is delivered in 1 zip file called 
<hrbdv21.zip> (approximately 18 megabytes) The zipped files for 
this powerful program will expand to about 33 megabytes. Be sure 
you have that much free space on your hard drive before beginning 
the installation process. [If you are downloading a later version
of the program later than version 2.1 described in this readme, the version 
numbers in the file names may be slightly different, such as 
<hrbdv22.zip>, <hrbdv23.zip>, etc.)

Double click on this file. If you have a shareware zip utility.
Double clicking will automatically bring up your zip/unzip utility
such as Winzip, PKzip, etc. or bring up a dialog box that asks what
program you want to associate with the file. In the second case,
pick your zip utility and unzip the file as you would unzip any other
file. (If you do not have a shareware unzip utility, go to
www.winzip.com or one of the other shareware sites on the Net.) 

When the file unzips you will find two files:
readme2.txt	(This Document)
hrbdv21.exe	(Self extracting installation file)
You are now ready to install the software <hrbdv21.exe>.

3.1: As with all installations of any new software, close all 
programs, screen savers, system utilities, etc., BEFORE you begin 
the installation. 

3.2: Read steps 2.2 to 2.5 before beginning step 2.2. This will 
prepare you in advance to answer the various installation dialog 
boxes as they appear.

3.3: Install the Health-RunR Program <hrbdv21.exe> file by 
double clicking it. 

Note: If you cannot recall which directory you downloaded the 
<hrbdv21.exe> file to, or you cannot find this file, use the 
Windows "Find File" function (in Tools).

Answer and follow the various dialog box instructions that pop 
up during the install process. When you come to the dialog box 
that asks in what directory and sub-directory you would like 
to install the program, if you do not want to use the recommended
default path, install the program in any directory you wish. 
Just edit the default path when the installation prompts to the
directory AND sub-directory you want. Use the browse button, and 
the installation will create the directory tree for you to 
install the program. DO NOT PUT THE PROGRAM INTO A ROOT DIRECTORY 
like C,D,E, etc. without creating some sub-directory for it there 
as well, i.e. <C:\health\>.

When you come to the dialog box that asks, "Do you want to 
monitor your installation?" unless you are an advanced computer 
user that understands this function and its relationship to your 
other computer files, we recommend that you answer "no."

3.4: After the installation has created the specified download 
directory, a window may appear displaying the new icon for your 
Health-RunR Program. If it does, for now minimize the window to 
your Task bar.

Note: After the program is installed, if you would like to launch 
the program from an icon on your desktop, drag (not double click) 
the icon onto your desktop and close the new Health-RunR icon 
window. This will create a desktop shortcut to the program. 
If you want to launch the program only from the program menu bar, 
simply close the Health-RunR icon window.

3.5: When the installation process for your file <hrbdv21.exe> 
has been successfully completed, a dialog box will appear 
stating "Windows setup complete" with a gray box displaying 
the message, "Setup is finished copying files to your computer. 
Setup will now launch the program. Select your option setup." 
Do NOT select the option "Yes, launch the 
program file." Select the "Finish" button.

3.6: Your SVGA color monitor must be set to High Color (16 bit) for the 
colors used in this program to display properly. The colors will not 
display properly at 256 colors or less levels. In the Windows Control 
Panel, check your color setting is correct by going to Display then to 
the Settings option. You will find the High Color (16 bit) option in 
the Color palette pull down box. If it is not set correctly, select 
High Color (16 bit) or any other higher color option.

3.7: You can now run the program from the Windows 95 Start 
menu (or from the Health-RunR icon that was created during 
the install if you dragged the icon to your desktop). As the 
program opens, you will come to the GUS Software Protection 
dialog box that prompts you to Register or Register 
Later. Select "Register Later," and continue. The GUS Software 
Protection screen controls the free trial time allocation. 

You do not need to send us the registration code from under the 
Register button until you are ready to register and pay for the software.

3.8: Congratulations! Your installation is now complete!  If you 
encounter any problems running the program, go to the Trouble 
Shooting section later in this file.

Downloading Problems Last Resort

If you have any unsolvable download problems, free trial
can be snail mailed to you on a CD by following the
instructions in Part 5, the Trouble Shooting Section 
later in this file. This section also has final downloading 
tips and tricks for the toughest situations.


Part 4: TROUBLE SHOOTING SECTION FOR DOWNLOADING AND 
INSTALLATION 

1. I am having trouble downloading these files. 

2. Error messages or error dialog boxes have appeared and a 
feature won't work.

3. The NutriCode color bars look a lot different from the 
ones displayed on the Health-RunR 
web page.

4. Some of the screens don't seem to fit on the display properly.

5. I have problems reading the words and/or color bars. They 
seem too small.

6. The program runs too slow.

7. I cannot size the Health-RunR windows.

===================
Problem 1: I am having trouble downloading these files. The 
download keeps getting interrupted.

Solution 1: A-E below covers everything from how to prepare 
your machine, through the new cool shareware downloading 
utilities, to (if all else fails), getting the free 
trial on CD directly from us.

a.) Most downloading problems with large files occur because 
you have not prepared your computer properly. BEFORE 
downloading, turn off ALL programs, screen savers, system 
utilities or ANY other programs you have open on the task 
bar (except your virus scanner). If other programs or 
utilities are open or going on or off, this may interrupt, 
corrupt or completely stop your download.

b.) Make sure your Internet connection is not set to 
"time itself off" automatically. (Timed off  means that 
either at your browser or at your Internet provider your 
phone connection is being automatically terminated after 
you are on-line on the Internet after so many minutes.) 
If you suspect that your ACTIVE or downloading time on the 
Internet is limited, call your Internet provider and have 
them tell you how to disable this feature on your end or 
have them disable it on their end.

c.) Get a shareware downloading utility program. One of the 
best is Get Right. Here is what Softseek says: "Get Right 
is an excellent download tool, Get Right can resume aborted 
downloads no matter what the reason for the break. We've 
all started a large download and trusted its completion to 
our modem. We return hours later, fresh from a well 
deserved nap (or whatever), only to find the download 
terminated mere kilobytes from its completion. If you were 
downloading with Internet Explorer or Netscape, you'd have 
to start from scratch. Get Right, however, enables users to 
start the download right where they left off. The author, 
Headlight Software, claims they resumed aborted downloads 
by unplugging the modem, turning off the computer and 
picking up the transfer line receiver, in addition to the 
traditional causes (i.e. Internet traffic, etc.). 

Get Right also includes a download scheduler--a valuable tool 
on today's clogged Internet arteries. The scheduler dials 
into your ISP, downloads the file to a specified directory, 
and even turns off your computer once the download is 
complete. Additionally, Get Right will search for speedier 
download sights for the selected file, allowing you to 
choose the quickest site. 

To get go to Get Right by Headlight Software go to:
              
<http://www.getright.com>.

To get more information about downloading problems and 
other cool shareware downloading utilities like Get Right, 
go to:

<http://www.softseek.com/features/Downloading.html>.

d.) Try downloading the product again by going to our site, 
another shareware site or download mirror site and download 
the software from there. Sometimes downloading from another 
server solves the transfer problems. A server may be or have 
been temporarily off-line. As with all computer systems, 
servers will also occasionally be off line for maintenance. 
For a complete list of all download sites and mirrors see 
<http://www.health-runr.com/support/support.htm>.

e.) Occasionally phone connections are so poor they cannot 
support stable data transfer and large file downloading is 
impossible. Downloading also could be a long distance call 
to some Internet providers. If for any reason you cannot 
download the Health-RunR free trial, you can always 
order it directly from us on CD. You can always order the Health-RunR 
version 2.1 and the free trial directly from us on CD. This way you can also 
distribute the free trial to friends who may not be on the net.


If you wish to order your CD free trial version 
and you live within the U.S., mail us your name, address, 
phone number and e-mail address AND a $5.00 (U.S.) check or 
money order to cover CD postage and handling. All CD postage 
and handling fees will be credited back to you if you purchase 
the software. 

Send to:
                 Universal Food Code Inc.
                 PO Box 3330
                 Boulder, Colorado 80703-3330, USA.
you are ordering from outside the U.S., mail your name, 
address, phone number and e-mail address and an $8.00 U.S. 
dollar denominated check, money order or credit card draft. 
All CD postage and handling fees will be credited back to 
you if you purchase the software. 

Allow 10-30 days processing and delivery time for all CD 
orders.

Problem 2: Error messages or error dialog boxes have appeared 
and a feature won't work.

Solution 2: Click OK in the Error box and try the feature 
again. If this doesn't work, click OK in the Error box and 
switch to another mode then back to the original mode and 
try the feature again. If this doesn't work, close the 
program, re-open it and try the feature once more. Many 
times these procedures will solve the problem so you can 
re-enable the feature. If the problem still persists, 
e-mail us using the Problem or Bug report in a later 
section of this file. 

Problem 3: The NutriCode color bars look a lot different 
from the ones displayed on the Health-RunR web page.

Solution 3: Your computer monitor may not be set up to 
show all the necessary colors. Go to the Display settings 
option in the Windows Control Panel and select high color 
16 bit or other higher color options (the NutriCode colors 
will not display properly at 256 colors or less levels.)

Problem 4: Some of the screens don't seem to fit on the 
display properly.

Solution 4: Go to your Windows 95 Control Panel. Select Display. 
Go to Settings and select the 600 x 800 resolution. The program 
will run at 480 x 640 resolution 600 x 800 and 768 x 1024 
resolution. On most computers that have any screen sizing 
problems, it seems to run best at 600 x 800. At resolutions 
ABOVE 768 x 1024, the program will NOT currently size properly, 
so run it at 768 x 1024 or below.

Problem 5: I have problems reading the words and/or color bars. 
They seem too small.

Solution 5: Try switching to the 640 x 480 screen resolution 
or use the large font features in Windows 95. You will find 
these under the Display icon in the Control Panel under the 
tabs called Settings (go to the Fonts section) and in 
Appearance under Schemes. Use the Windows Standard Large or 
Windows Standard Extra Large options. Also check the 
Accessibility Options in the Control Panel for additional 
vision impaired features.

Problem 6: The program runs slow.

Solution 6: Although the program will run on a 486 processor 
machine with 8-12 megabytes of memory, it was  designed to 
run much faster at Pentium 90 and up speeds with 16 
megabytes of memory. Keep in mind that this is a large 
program with calculation intense data base features that 
are not available in any other program.

Problem 7: I cannot size the Health-RunR screens.

Solution 7: In version 2.0 and below this feature is not 
enabled.

For problems not answered here, check our regularly updated 
FAQ at 
<http://www.health-runr.com/support/support.htm>
or e-mail us at <support@health-runr.com>.

Part 6: THE BEST WAY TO LEARN TO USE YOUR HEALTH-RUNR 
PROGRAM

Like most of today's software companies who deliver their 
products over the Internet, we do not provide a written 
software instruction manual. Consequently, an enormous 
effort has gone into creating easy-to-use Help screens 
within the software itself.

These Help screens are accessible by:

1. using the Help pull down on the menu bar,
2. using the embedded Help buttons available throughout 
the software, or
3. using the Help question mark cursor on the button bar.

Until you are comfortable with the program, we STRONGLY 
recommend using the following instructions to maintain an 
open window to the corresponding Help tutorial. To keep 
the Help window open while you are learning the program, 
open the Health-RunR Help from the Help pull down menu and 
select "Contents." In "Contents," click on any "book," 
then click open any sub-section of the "book" and find 
"Options" at the top of the menu bar. Set "Keep on top" 
as the default. This will keep the Help tutorial for that 
section visible, which will enable you to easily learn a 
single section or a small part of a section.

Once you have the proper help tutorial window open and to 
one side of your screen, proceed to the Health-RunR program 
window and perform or review each step or section as 
described in the Help tutorial. There is no better, faster 
or easier way to learn the Health-RunR's many powerful 
functions.

The Best Learning Sequence for the Health-RunR Modes

Because the Health-RunR is a large powerful program with many 
capabilities and sub-features designed for both individuals 
as well as health professionals, to avoid unnecessary learning 
curve delays, the program is best begun by learning only one 
part of it at a time in the exact sequence outlined below.

1. The New Profile Mode (The New Profile Mode must be 
completed first for the rest of the program to work.)
2. The Exercise Recorder Mode
3. The Food Recorder Mode (and sub-sections, the Health 
Register and the Health Recorder.)

Note: The above 3 modes, which contain all the key basics, 
are essential to your ability to get started immediately.

4. The Progress Checker Mode
5. The Recipe Recorder Mode
6. The Meal Planner Mode
7. The Progress Graphing Mode
8. The Fair Compare Mode

Modes 4-8 above are the less important modes, but when used, 
make the program easier and more effective. They can be 
learned any time after you have learned the 3 basic modes.

Part 6: DE-INSTALLING THE HEALTH-RUNR 

For whatever reason you may decide to de-install the software. 
Go to the Windows Control Panel and select Add and Remove 
programs. If you have the 2 file download version, Only 
remove the program parts in this sequence. First select the 
Health-RunR then click OK. If any dialog boxes appear asking 
if you want to de-install any file or shared file, ALWAYS 
answer yes or you will leave bits and pieces of the program 
on your computer. (The Health-RunR de-installer only 
de-installs file/s it added to your computer.) Second, 
de-install the second file Health-RunR Food Data, the same 
way if you de-installed the the first Helath-RunR file.

If you have the 1 file download version, go to the Windows 
Control Panel and select Add and Remove programs. Select 
the Health-RunR then click OK. If any dialog boxes appear 
asking if you want to de-install any file or shared file, 
ALWAYS answer yes or you will leave bits and pieces of the 
program on your computer. (The Health-RunR de-installer 
only de-installs file/s it added to your computer.) 

Part 7:INSTALLING HEALTH-RUNR UPGRADES

Health-RunR versions 2.1 and up are a major upgrade from earlier
Health-RunR versions. These new versions contain so many powerful new
features that it required extensive additions to the data bases.
Consequently, we were not able to create an upgrade patch for earlier
Health-RunR versions that would correctly save personal data entries.

This means if you are using an earlier Health-RunR version ( versions
2.0, 1039, 1034, 1029, 1024 and below) and you upgrade up to version 2.1
or beyond, your personal profile and all the recipes, new foods and
favorite food items that you have entered will not transfer to the new
version 2.1 or above. It also means that all your food and exercise
recording history will also be non transferable.

We realize this is a definite inconvenience, but we believe that you
will find the new version 2.1 plus speed and power features and the
removal of a few earlier remaining nuisance bugs more than worth it.
And, for all the Health-RunR non-professional versions forward this
personal data file saving situation has been remedied.

If you are upgrading from any versions of the Health-RunR below version
2.1 such as version 2.0, 1039, 1034, 1029, 1024 etc., you will need to:

1. Write down your personal information from your personal profile so
you do not lose it for re-entry in the new version i.e. measurements
etc.

2. Completely de-install your earlier version exactly as described in
the De-installing sub-section below. You will NOT be able to install the
newer Health-RunR versions OVER the older Health-RunR versions!

DE-INSTALLING THE HEALTH-RUNR

A. For whatever reason you may decide to de-install the software.
Go to the Windows Control Panel and select Add and Remove programs. If
you have the 2 file download version, Only remove the program parts
in this sequence. First select the Health-RunR then click OK. If
any dialog boxes appear asking if you want to de-install any file
or shared file, ALWAYS answer yes or you will leave bits and pieces
of the program on your computer. (The Health-RunR de-installer only
de-installs file/s it added to your computer.) Second, de-install
the second file Health-RunR Food Data, the same way if you 
de-installed the the first Helath-RunR file.

B,C and D below will be unnecessary on most computers, but if you see 
these files remaining after the deinstall you may want to remove them. 

B. If the NutrCodeHollow, NutrCodeWide and NutrCodeNormal Health-RunR 
fonts still remain on your computer after the de-install in A. above, using the 
Windows Explorer go to the Windows directory and then into the Fonts 
sub-directory. Delete the 3 Health-RunR True Type NutriCode fonts with the 
font names NutrCodeHollow, NutrCodeWide and NutrCodeNormal and the file 
names <UFCNCH.ttf>, <UFCNCW.ttf> AND <UFCNCN.ttf>. (If you have any 
trouble finding these files or verifying they were removed, use the Windows 
Find feature.) 

C. If the Health-RunR.ini file still remains after the de-install in A. above, using 
the Windows Explorer go to the Windows directory and then delete the 
Health-RunR initialization file called <health-runr.ini>. (If you have any trouble 
finding this file or verifying it was removed, use the Windows Find feature.) 

D. If any Health-RunR directories (Health-RunR or Health-RunR Foods) or 
directories (Help, Textfiles, Graphics) still remain after the de-install in A. 
above, using the Windows Explorer remove any original directories 
(Health-RunR or Health-RunR Foods) or sub-directories (Help, Textfiles, 
Graphics) for the Health-RunR. (If you have any trouble finding them or 
verifying they were removed, use the Windows Find feature.) 

If you have the 1 file download version, go to the Windows Control
Panel and select Add and Remove programs. Select the Health-RunR
then click OK. If any dialog boxes appear asking if you want to
de-install any file or shared file, ALWAYS answer yes or you will
leave bits and pieces of the program on your computer. (The
Health-RunR de-installer only de-installs file/s it added to your
computer.)

     Note: If you are upgrading a free trial after hearing about
     the new version 2.1, you will have the same remaining days left as
     on your earlier free trial version. For example, you currently have
     34 days left on your existing free trial and you now download a new
     free trial of version 2.1, your NEW free trial will STILL
     say 34 days left on free trial. This is due to the free trial timing
     mechanism. It will not allow any more than the 30 days total no matter
     how many new free trials are downloaded.

You are now ready to install whatever new version of the Health-RunR you 
downloaded <hrbdv21.exe>, <hrbdv22.exe>, etc.

Part 8: PROBLEM, BUG AND SUGGESTION REPORTS

To keep software costs low, a growing number of Internet 
software companies like WinZip and Health-RunR offer 
technical support only via the Internet through e-mail 
and web site support services. This helps keep the cost 
of our software and better health and fitness affordable 
to everyone. 

Fast Internet technical support via e-mail and web site 
support is the wave of the future in the software industry. 
Individuals used to traditional software phone technical 
support will be surprised at how much faster and easier 
the new Internet based technical support systems can be. 

No longer will you have to wait on a phone line the 
traditional 30-40 minutes for a technical support person 
to finally become available or after having left a 
message on the technical support answering machine wait 
days for a technical support person to call you back or 
catch you in or available. With the Health-RunR e-mail 
technical support you not only save time you will also 
find that most technical problems are resolved in less 
than 24 hours (excluding holidays and weekends). 

If applicable, BEFORE you e-mail us your Bug or Suggestion 
report (below), we recommend you first:

a.) Check the extensive on-line Help (in the software on 
the menu bar or off the help button) to see if the answer 
to your help question is not already there. Our on-line 
help is arranged by subject, is indexed and explains how 
to use every program function. 

b.) Check our regularly updated software FAQ (Frequently 
Asked Questions) at our web site at 
<http://www.health-runr.com/support/faq.htm>. 
Here you can check to see if you are using the most 
current software version that may have fixed your 
problem or if you are missing a between version patch. 
If so, you may be able to solve your problem with a 
short upgrade or patch download. 

THE PROBLEM OR BUG REPORT

Part 1: Basic Information

(We need this information to contact you to be able to 
understand what the exact problem was so we can better 
answer your questions. This form is confidential and 
never disclosed outside the company. We are currently 
responding to these reports in 24 hours or less 
(except for weekends and holidays).

Name ______________________________________

Phone __________________

E-mail address _______________________________

Fax _____________________

Today's Date ________________

a. Health-RunR version # _____________(Found in the About 
section of the Help menu)

b.  I downloaded or obtained a copy of the program on 
approximately ________ (Date).

c. Operating System Windows 95 _______ or Windows NT ________

d. Operating System Version # _____________

e. I am a beginning ____ intermediate ______ advanced ______ 
or power ________ computer user. 
(Power indicates professional programmers, developers etc.)

f. I am a free trial user ____ I am a registered user ____.

g. Are you installing this on a network? ______

h. If so, do you have complete "permissions" for access to 
the drive(s) onto which you are installing it._____

Part 2: Describe exactly where you were when the bug or 
problem occurred. If applicable, describe the mode and 
sub-section of the mode and/or what mouse click you 
were using.

1. Downloading the program ____

2. Installing the Program ____

3. In the New Profile ___

4. In the Food Recorder Mode___

4a. In which Food Recorder sub-mode:

Health  Register ___ Add New Food right Click ___ 
Health Recorder ___ 4 Bar Mode___ 19 Bar Mode___
Main Foods ___ Favorite Foods ____New Foods ___ 
Add Foods by Code ___

5. In the Recipe Recorder Mode___ Nutrition Facts Label ___

6. In the Exercise Recorder Mode___

7. In the Meal Planner Mode___

8. In the Fair Compare Mode___

9. In the Graphing Mode___

10. In the top Menu Bar ___

11. In the Help sections___

12. If applicable, name the right click function you were 
using when the problem occurred ____

13. The Printing features ___

14. Other ____

Part 3: Describe in Detail the Bug or Problem.

1. What were you doing just before the bug appeared? 
(Be sure to describe the EXACT 1,2 3 sequence of steps you 
took up to the problem or bug occurring. If the problem 
occurred after you had entered specific information into a 
fill in bow or other program field, let us know what you 
entered. This way we can duplicate the problem here and 
tell you exactly what to do to remedy the situation. If 
the problem involved your screen display, be sure to 
include all your screen resolution and color settings.)


2. What happened then?


3. Note completely any and all Error Messages that may 
have appeared when this problem showed up.


4. If you change modes and then go back to the mode in 
which the bug/problem occurred, does the bug go away?___

If you open and close the program, does the bug go away?____

If you reboot your computer does the bug go away?____

5. Can you reproduce the bug? Yes, always ____ 
sometimes _____happened a few times _____ 
happened once _____ don't know _____

6. How would you rate this bug?

Cosmetic ____ Something didn't work properly, but 
could continue_____ Something didn't work properly, 
but could NOT continue ____ Crashed the Health-RunR 
program  _____ Crashed your computer _____

7. Do you have any ideas related to this bug or problem 
that could help improve or solve the problem?


E-mail this report to <support@health-runr.com>.
===================================

SUGGESTION REPORT

Your suggestions are appreciated.
1. What is your general suggestion(s) to improve the program 
or make the program easier or faster to use?


2. What are your general suggestions to improve the program's 
Help or make Help easier or faster to use?


3. Have you had any problems learning how to use the program? 
If so, please describe.


4. What do you like best about the program? (Filling in this 
section constitutes your permission to let us use this 
information in possible future promotions followed ONLY 
by your initials.)


5. What do you like least about the program?


6. What do you think is the best feature or selling point 
of the program?


7. Who do you think should be our target market?


8. Where do you think we should advertise when the product 
is out of beta testing?


E-mail this report to <support@health-runr.com>.

Part 9: WHAT OUR CUSTOMERS SAY ABOUT THE HEALTH-RUNR.

Comparisons to Competitive Software:

"I have tried 3 different fitness and health programs. 
When I saw how large your download was, I almost decided 
to download another much smaller competitor's program. 
I am glad I didn't. This software is breakthrough cutting 
edge health and fitness work. If your program was twice 
its current 16 megabyte download size I would still 
unequivocally recommend it anyone who is serious about 
getting sustainable results and being at the forefront 
of the wellness revolution." J.W.

"It does everything all the other health and fitness 
shareware programs I have tried better and easier, AND 
it does a lot none of them can do." F.B.

"You would have to buy several considerably more expensive 
fitness and health programs to get all the features of 
this one program and even then you wouldn't get the all 
the features." E.O.

"Considering this is such feature loaded program, it is 
reasonably easy to learn and use once you get familiar 
with it." K.T. 
             
Dieting and Weight Loss 

"Your product is a dieter's dream support tool. It tracks 
all the information you need to track to be successful on 
any diet." R.L.

"I'm a professional model. My appearance IS my livelihood. 
Within a reasonable amount of daily recording time this 
program helped me keep my appearance at peak levels. I 
have no doubt that this software will quickly travel 
through the fashion industry by word of mouth alone." C.T.

"I just returned from a weight loss health spa. It worked 
so well with the diet program there that I showed it to 
the staff. They were amazed at its adaptability and how 
it supported their diet program as if it had been made 
just for them. They are now recommending it to their 
clients." S.H.

"This program does everything! Once I reached my diet 
goal it became my fitness trainer and wellness program. 
Well done." P.N. 

Peak Fitness and Competitive Athletic Training 

"For a competitive bodybuilder, tracking your nutrition 
is vital. This tool is a must and a real competitive 
advantage for athletes serious about their nutrition 
and exercise training programs." T.M.

"I have a background in sports medicine. It looks like 
the program was designed primarily for medical and 
physical rehabilitation where changing diet and 
exercise patterns is a life and death issue. What 
amazed me is that the program still work superlatively 
for serious competitive athletes...I will be getting 
this to all my clients!" L.H.

"I was surprised to discover that this is one serious 
peak fitness and health program and not just a weight 
loss program. " K.B.

"I love it. It is the best method I have ever seen for 
tracking nutrition and exercise all in one place." B.R.
             
Medical Recovery and Support for Heart Disease, Cancer, 
Diabetes etc.

"I got this for my husband who was having a hard time 
changing his diet after his heart attack. It really is 
helping him get through the difficult dietary and 
exercise changes necessary to make his cardiac rehab 
program work. This product is a potential life saver. 
Thank You." S.V.

"The time it took to learn to use my evaluation copy was 
more than worth it. I liked it so much I just recommended 
it for a close friend to help with her cancer recovery." 
A.G.

"I showed the program to a nutritionist who works with 
the American Diabetic Association. They said it was about 
time someone had made a complete diabetic carbohydrate 
tracking program that was easy to learn and simple to 
use. I believe your new product will fly through the 
Diabetic community." M.E.

"I like the completeness of the program. It allows me to 
monitor my dietary content in conformity with my 
physician and dietician suggestions. It also provides 
me with a written copy   which can be utilized by the 
dietician in modifying my diet... The program tracks the 
life changes that coronary rehabilitation patients are 
supposed to make in their lives. For that matter, 
utilizing the program could prevent an individual from 
becoming a coronary rehabilitation  patient if they are 
committed to making the necessary life changes." W.G.S.

"I have rheumatoid arthritis and am 30 pounds overweight. 
I was looking for a program that would help me stay on 
track with my health and fitness goals and believe I 
have found it in yours." A.N. 
           
General Health and Wellness

"Your product is honest, realistic and motivating. It 
has steadily helped me evolve my diet, weight and eating 
patterns toward where I know they should be. I have told 
several friends interested in wellness. They got it and 
liked it, too." E.F.

"The future of health care IS about patient 
co-responsibility and partnership with their health 
care providers and professionals. It is about returning 
more health control and health feedback tracking to the 
individual so that they are better partners. It is 
about a paradigm shift  to creating a wellness culture 
and using the best of traditional and alternative 
approaches in a holistic manner. Your program is all 
these things and your philosophy is right on the mark. 
It is about time someone created a software program 
like this!" B.W.

"I think the program is excellent. It does take a bit 
of time, but so does exercise and 
preparing proper meals. It really helps you to understand 
the relationship between 
weight, health, exercise, food items, and what makes up each food item." W.G.S.

"I would never have thought that anything could have kept me so motivated to 
track and improve my nutrition and general health. I was wrong. The program 
is almost like a graphics game or mystery. It draws you in with continuous feedback 
that makes you want to find out what is going to happen next." D.A.

"The nutrition NutriCode in this software is great! It has caused me to see the 
nutritional importance of foods in a whole new way. Why didn't someone invent 
this sooner!" C.P. 

Part 10: HARDWARE REQUIREMENTS

Recommended: Windows 95, a Pentium or better processor, 16 megabytes of 
internal memory, and a Super VGA monitor capable of displaying 16 bit high color.

Minimum: 486 processor, 12 megs of  internal memory, and a Super VGA 
monitor capable of displaying 16 bit high color.

The Health-RunR runs only on Windows 95 and is not Macintosh compatible. 
It will not yet run on Windows NT or install or run in a network mode or 
multi-user installation. 

Part 11: PRODUCT FEATURES

The Health-RunR software offers all the essential diet, exercise and behavioral 
support tools for weight loss, maintenance and gain as well as maximizing 
competitive fitness and health.  It will generate an ideal diet and fitness program 
and is an ideal tool for peak fitness, health and sports training. 

It provides complete nutrition and exercise support for health and medical 
rehabilitation/management involving nutritionally influenced medical 
conditions such as pregnancy, heart disease, diabetes, cancer, liver damage, 
food allergies, etc.  It tracks water, coffee and tea intake.  It has a calorie 
balancer which tells you on a 7 day trend how many calorie debits or credits you have.  

It is a software suite that is really 5 programs rolled into one for personal 
or family use. A breakthrough in many ways in diet, health and fitness management 
it records and analyzes all food and alcohol intake up to 20 nutrient detail as well 
as tracking prescriptions, medications, herbs and vitamins. 

With its Exercise Recorder you can record and analyze all your daily exercise. 
Then you can check and graph your progress, be it nutritional or exercise with 
detailed professional level reports.

It is a kitchen aide recording recipes, creating shopping lists, analyzing 
recipe nutritional content, with the capacity to "fair compare" different 
recipes and foods to find what best suits you or your family's dietary or 
nutritional needs. It has a meal planner function which also has built in meal 
plans to help get you started. You can add new foods and you can create and 
print Nutrition Facts food labels like the ones you see on most U.S. food packaging. 
The suite comes with a 10,000 food database and promises to change way you see food. 

If you are serious about maximizing your health, appearance and performance 
try out this program free for 30 days.

For all the current and upgraded features added to the program since the 
date of this file as well as an on line tour of them, go to 
<http://www.health-runr.com/main.htm>.
