|  | Bring the "PC Hold Launchpad" window into view. The PC Hold Launchpad is the initial starting area for PC Hold. From here, there are three basic selections: Select and start playing a previously created playlist. Create and Edit Playlists. Record Announcements. To select and play a playlist: Click the down-pointing arrow, just to the right of the "Choose" drop-down box. Click on the selected playlist Click on the (green) PLAY button. PC Hold now will start playing the selected playlist. The playlist will be heard by callers each time they are placed on hold. The phone should be checked initially to determine if the volume level is adequate. The volume should be adjusted ONLY by the overall volume adjustment of the soundboard - adjusting the separate WAVE, MIDI or CD controls on the soundboard may cause the playlist to be re-created. Go HERE for HELP on the volume adjustment.

##### PC HOLD is a trademark of 24/7 Software. All other products mentioned are registered trademarks or trademarks of their respective companies. Questions or problems regarding this help publication should be directed to bcushion@peganet.com with the title set as "Help Publication". Copyright © 1998, 24/7 Software. All rights reserved. Last modified: Sunday May 17, 1998.