Here is a bug report form that you can use to submit bug reports for Apple stuff. (This was downloaded from AppleLink.) The best way to submit a bug is to mail it to the address on the form. If you mail it to me electronically, I will try to forward it to the proper group, but depending on how busy I am, it may take a while. (Using this form, however, will make it much easier for me to submit the bug report.) Larry Rosenstein, Apple Computer UUCP: {sun, voder, nsc, mtxinu, dual}!apple!lsr CSNET: lsr@Apple.CSNET ***** Apple Computer Bug Report Form INSTRUCTIONS: Please provide as much information as possible. -- Hardware & Software should be reported on this form. Please check the hardware you are using and the software and versions you are using. -- In the Description section below, please describe thoroughly how the problem occurred. If the problem is with a development system product, please attach a Code Listing, screen shots, or any input or output, if available (How to Get a Screen Shot from a Macintosh: Command Shift 3 creates a MacPaint File; Command Shift 4 prints to Imagewriter). Submit a sample document on disk when possible. -- If you are able to find a solution (workaround) to the problem, please describe. (If you need more room for the description or workaround, please attach a separate report to this form.) PLEASE RETURN BY POSTAL MAIL TO: APPLE COMPUTER BUG REPORT CENTER - M/S 27-G 20525 MARIANI CUPERTINO, CA 95014 ------------------------------------------------------------------------------- Name: _________________________________ Company: _________________________________ Address: _________________________________ Phone #: _________________________________ City, State, Zip Code: ______________________________________ Date: ___________ ------------------------------------------------------------------------------- Does it always occur? Yes ___ No ___ If not, how often: __________ Does the system error message appear? Yes ___ No ___ - Macintosh - If yes, what is the ID #: ________ - Apple IIs - Enter monitor registers data in the Description section below. Did the application stop running? Yes ___ No ___ Were you able to continue working? Yes ___ No ___ Did you have to reboot? Yes ___ No ___ After rebooting, can you use the disk? Yes ___ No ___ Did the cursor stop functioning? Yes ___ No ___ Did you lose any of your work? Yes ___ No ___ Is your document destroyed? Yes ___ No ___ Did you lose any files? Yes ___ No ___ Did the screen contain any garbage? Yes ___ No ___ Is the problem reproducible according to the description below? Yes ___ No ___ Sometimes ___ Supporting Documentation attached: Diskette: ____ PrintOuts: ____ Screen Shots: ____ Other: ____ Description: ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Workaround:________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ MACINTOSH HARDWARE CONFIGURATIONS: Hardware: Please check the hardware you were using at the time of the problem. Macintosh Disk Drive Printer Communication __ 128K Mac __ HD 20 __ Imagewriter __ Appletalk __ 512K Mac __ 400K Int. __ Imagewriter 15" __ Apple 300 Baud __ 512K e Mac __ 400K Ext. __ Imagewriter II __ Apple 1200 Baud __ MacPlus __ 800K Int. __ LaserWriter __ APM __ 800K Ext. __ LaserWriter Plus __ Other Modem: __ 512K XL __ 10M XL Int Drive __ Other Printer: ____________ __ IM XL __ProFile __ 5M__10M ______________ Other: Other 3rd Party Drive(s): Non-Apple Memory Upgrades: _____________ __________________________ _____________________________ _____________ __________________________ _____________________________ Software: System File Version #: ______________ Finder Version #: _________________ Imagewriter Printer Version #: ______ LaserWriter Printer Version #: ____ Application & its version #: ________ _____________________________________ APPLE II HARDWARE CONFIGURATIONS: Hardware: Please indicate the hardware you were using at the time the problem occurred. Write in the slot or port number in the blank line. If your peripheral is connected to a card indicate the slot the card is in. Add any other cards or peripherals you were using with your system if they are not listed below. Note: To report additional Control Panel or Firmware Settings, please attach a separate list to this report Apple II: Monitors: Slot #-Cards: Slot #-Memory Cards: __ II+ __ II (B&W) __ Disk II Controller __ 80 Col/w Exp Mem. __ IIc __ /// __ ProFile Interface __ 256K __ Enh. IIc __ Sanyo 9" __ Apple Parallel Int. __ 512K __ IIe __ Sanyo 12" __ Apple Super Serial __ 768K __ Enh. IIe __ Apple RGB __ Silentype Int. __ RGB/80 Col w/Exp Mem. __ Others: __ Color IIe __ Apple Language Card __ Language __________ __ Color IIc __ 80 Column __ 1 Megabyte __________ __ IIc (B&W) __ UniDisk 3.5 __ 1/2 Megabyte __________ __ Samsung __ Duodisk 5.25" __ Other: __ Amdek __ Unidisk 5.25" ____________ __ Others: __ ThunderClock __________ __ MouseCard __________ __ CPM __ Other: _________ Slot or Port #-Comm: Slot or Port #-Disk Drives: Slot or Port #-Printer: __ AppleTalk __ Disk II __ ImageWriter __ Apple 300 Baud __ IIc Ext Drive __ ImageWriter 15" __ Apple 1200 Baud __ UniDisk 3.5" __ Imagewriter II __ APM __ Unidisk 5.25" __ Daisy Wheel __ Other: __ Duodisk 3.5" __ DMP ___________ __ Duodisk 5.25" __ Silentype __ ProFile 5M __ LaserWriter __ ProFile 10M __ LaserWriter Plus __ Other: __ AppleTalk Imagewriter ____________ __ Others: ____________ Control Panel: Memory Size: ____ Mode: __ Fast __ Slow Software: Operating Sys & Vers #: _________________ Imagewriter Printer Vers #: _____ Application & Version #: ________________ PLEASE RETURN BY POSTAL MAIL TO: APPLE COMPUTER BUG REPORT CENTER - M/S 27-G 20525 MARIANI CUPERTINO, CA 95014 +------------------------------------------------------------------------+ I Internal Use Only: I I BRC Bug #: ______ Received By: ____________________ Date: ______ I +------------------------------------------------------------------------+ /m/