
                                                                       
                                                                       
                     Raintree Reservation System(tm)

                                                  
                                                                       
                               USER MANUAL                             
                                                                       
                       Version 1.1 - October 1995
                                                                       
                                                                       
                              _______
                         ____|__     |               (R)
                      --|       |    |-------------------
                        |   ____|__  |  Association of
                        |  |       |_|  Shareware
                        |__|   o   |    Professionals
                      -----|   |   |---------------------
                           |___|___|    MEMBER

                                                                       
                                                                       
                              MKM Software                             
                             2812 Ingrid Ln
                        Metairie, Louisiana 70003                      
                                   USA                                 
                                                                       
                                                                       
                          Phone: (713) 488-2436
                          Phone: (504) 885-7470

                         CompuServe: 72704,3566                        
                         America Online: MKMware
                                                                       
                    Copyright (C) MKM Software, 1995
                           All Rights Reserved                         



                                                                       
                         TABLE OF CONTENTS                             
                                                                       
    INTRODUCTION                                              2        
                                                                       
     Disclaimer of Warranty                                   2        
     Definition of Shareware                                  2        
     Registration                                             3        
     Distribution                                             3        
     How to Register                                          3        
     RRS - Version List                                       4        
     Installing the Program                                   5        
                                                                       
    OPERATIONS                                                7        
                                                                       
     Reservation Browse Table                                 7        
     Guest File                                               8        
     Reports                                                  9        
     Re-Index                                                 9        
     Re-build AVL Tables                                      9        
     Verify Data                                             10        
                                                                       
    RAINTREE RESERVATION SYSTEM SET-UP                       11        
                                                                       
     Site Set-up                                             11        
     Taxes / Miscellaneous                                   11        
     Folio Set-up                                            11        
     Printer Set-up                                          14        
     Room Types                                              14        
     Room Set-up                                             14        
     Rate Tables                                             15        
     Room Type Availability                                  15
     Zip Codes                                               16        
     Reservation Codes                                       16        
     Travel Agents                                           16        
     General Ledger                                          16        
                                                                       

















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    +INTRODUCTION                                                      
                                                                       
    The Raintree Reservation System is a full working business         
    shareware program designed to manage reservations and              
    bookings for a variety of accommodations businesses;               
    including, resorts, inns, motels, bed & breakfasts,                
    campgrounds, rv parks and large scale billetting operations.       
                                                                       
    The program is capable of managing any number of rooms,            
    sites or units.  In addition to organizing reservations,           
    powerful mail manager features are included to facilitate          
    correspondence with your customer base through custom              
    letters, or by simply printing    mailing labels for a             
    selected subset of your customer file.                             
                                                                       
    You can book reservations up to two years in advance and let       
    the program calculate room rates on a daily, weekly, or            
    monthly basis, using rate tables that you design or just           
    enter a fixed rate at reservation or check-in time.                
                                                                       
    The registered version of RRS comes with an illustrated user       
    guide specially designed to help train new users of the            
    program.  This file is an abbreviated version of the user          
    guide.  Please refer to the online help screens for the            
    latest program information.  Also, whenever the program            
    requires input from the user, there is always context              
    sensitive help at the bottom of the screen.                        
                                                                       
                                                                       
    Disclaimer of Warranty                                             
                                                                       
    Users of RRS must accept this disclaimer of warranty:  "RRS        
    is supplied as is.  The author disclaims all warranties,           
    expressed or implied, including, without limitation, the           
    warranties of merchantability and of fitness for any               
    purpose.  The author assumes no liability for damages,             
    direct or consequential, which may result from the use of          
    RRS."                                                              
                                                                       
                                                                       
    Definition of Shareware                                            
                                                                       
    The Raintree Reservation System is a "shareware program" and       
    is provided at no charge to the user for evaluation.  Feel         
    free to share it with others, but please do not give it away       
    altered or as part of another system.  The essence of "user-       
    supported" software is to provide personal computer users          
    with quality software without high prices, and yet to              
    provide incentive for programmers to continue to develop new       
    products.                                                          
                                                                       
                                                                       


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    Registration                                                       
                                                                       
    If you find this program useful and find that you are using        
    RRS and continue to use it after a reasonable trial period,        
    you must make a registration payment to MKM Software.  The         
    registration fee will license one copy for use on any one          
    computer at any one time.  You must treat this software just       
    like a book.  An example is that this software may be used         
    by any number of people and may be freely moved from one           
    computer location to another, so long as there is no               
    possibility of it being used at one location while it's            
    being used at another.  Just as a book cannot be read by two       
    different persons at the same time.                                
                                                                       
    Users of the Raintree Reservation System must register and         
    pay for their copies of RRS within 45 days of first use or         
    their license is withdrawn.  Site-License arrangements may         
    be made by contacting MKM Software.                                
                                                                       
                                                                       
    Distribution                                                       
                                                                       
    Anyone distributing the RRS program for any kind of                
    remuneration must first contact MKM Software for                   
    authorization. This authorization is automatically granted         
    to distributors recognized by the Association of Shareware         
    Professionals (ASP) as adhering to its guidelines for              
    shareware distributors, and such distributors may begin            
    offering RRS immediately (However MKM Software must still be       
    advised so that the distributor can be kept up-to-date with        
    the latest version of the program.).                               
                                                                       
    You are encouraged to pass a copy of RRS along to others for       
    evaluation.  Please encourage them to register their copy if       
    they find that they can use it.  All registered users              
    receive a personalized copy of the latest version of the           
    program without any shareware notices, a printed,                  
    illustrated user manual and 90 days of free technical              
    support.  Registered users are kept apprised of program            
    updates and additional programs that can be used to generate       
    reports and analyze and graph current and past business            
    data.                                                              
                                                                       
                                                                       
    How to Register                                                    
                                                                       
    You can register or purchase any version of RRS directly           
    through MKM Software if you pay by MasterCard, Visa or             
    check.  For a credit card purchase using MasterCard, Visa,         
    American Express, or Discover, you can contact Public              
    (software) Library at the numbers listed below.  These             
    numbers are for registering any version of RRS or for              


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    ordering the latest shareware version.                             
                                                                       
    Public (software) Library cannot provide program information       
    or product support for RRS.  Contact MKM Software for              
    information about dealer pricing, volume discounts, site           
    licensing, the status of shipment of the product, the latest       
    version number or for technical information.                       
                                                                       
    To Register by MasterCard, Visa or Check or for Technical          
    Support, contact:                                                  
                                                                       
    MKM Software                                                       
    2812 Ingrid Lane                                                   
    Metairie, LA 70003-USA                                             
    Phone: 713-488-2436 or 504-885-7470                                
    CompuServe: 72704,3566                                             
    America Online: MKMware                                            
                                                                       
    You can register by credit card using either American              
    Express, Discover, MasterCard or Visa.  Contact:                   
                                                                       
    Public (software) Library                                          
    Toll free USA only - 800-242-4775                                  
    Fax: 713-524-6398                                                  
    Voice International: 713-524-6394                                  
    CompuServe: 71355,470                                              
                                                                       
    Be sure to provide your site name (max 35 characters) with         
    your order so that your copy of RRS can be stamped with your       
    property name.                                                     
                                                                       
                                                                       
    RRS - Version List                                                 
                                                                       
    RRS comes in several versions depending on the number of           
    rooms at your site.  The shareware version supports up to          
    3000 room setups.  If you need more, this can be arranged.         
    When you register you copy, there is a price break for small       
    sites that have less than fifty rooms.  You can register a         
    fifty room version of the program as described.  The               
    shareware version is designed for single user sites.  There        
    is a LAN version designed for networks that includes the           
    required record and file locks needed.  This multi user            
    version is available to registered users only.                     
                                                                       
    RRS Version List                                                   
                                                                       
    Single user version maximum 50 rooms.   $85                        
    Single user version 51+ rooms.         $125                        
    Multi user version unlimited rooms.    $175                        
    Shipping US and Canada.                  $4                        
    Shipping International.                 $11                        


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    Installing the Program                                             
                                                                       
    The entire RRS program and documentation are zipped up into        
    a single file called RRSXXX.ZIP where xxx is the version           
    number.  The first version was released as RRS100.ZIP.  To         
    install the program, you will have to unzip this file, using       
    the popular file compression program PkZip v2.04g.  You will       
    need the file PKUNZIP.EXE from the PkZip program.  This            
    program is available from most bulletin boards and online          
    services.                                                          
                                                                       
    For this sample installation, we will install RRS in a             
    directory called \RRS.  You can choose any directory name          
    that you prefer.  The entire RRS program and all files are         
    stored in a single directory.  There are no subdirectories         
    and as stated above the directory name does not matter.            
                                                                       
    Place the installation diskette in drive A: and at the C:          
    prompt, enter these DOS commands.  We assume PKUNZIP.EXE is        
    in your DOS path.                                                  
                                                                       
    C:\=>MD \RRS <Ent>                                                 
    C:\=>CD \RRS <Ent>                                                 
    C:\RRS=>PKUNZIP A:RRS100 <Ent>                                     
    C:\RRS=>RRS <Ent>                                                  
                                                                       
                                                                       

























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    +OPERATIONS                                                        
                                                                       
    The Raintree Reservation System was designed to be very easy       
    to use.  Whenever you have to input information, always look       
    to the bottom of the screen for specific information about         
    what you have to enter and your options.  Also, on the             
    browse tables, again refer to the bottom of the screen for a       
    list of available action keys.  Usually, you can press F1          
    for a much more detailed description of each action key.           
                                                                       
    Reservation Browse Table                                           
                                                                       
    RRS lets you enter reservations up to two years in advance.        
    All reservations are listed in a browse table.  The browse         
    table can be sorted several different ways.  The default           
    sort order is by arrival date.  The browse table is one of         
    the most important tools in RRS.  In practically all               
    portions of the program, information is first presented or         
    displayed in a browse table format, so once you learn to           
    navigate the browse table you are well on your way to              
    understanding how to use RRS.                                      
                                                                       
    The browse table offers a brief overview of current                
    reservations.  Refer to the <F1> help screen for definitions       
    of hotkeys and columns.  Everything you want to accomplish         
    with reservations can be accomplished from the browse table.       
    Whenever you need to input data, refer to the bottom of the        
    screen for context sensitive help.                                 
                                                                       
    Every reservation must be attached to a guest record.  You         
    can add guest information at the beginning of the                  
    reservation input form or at the end.  If you add the guest        
    at the beginning, information from the guest's last stay is        
    used in the new reservation.  The last room type, room             
    number and rate are automatically inserted to help you build       
    the new reservation.                                               
                                                                       
    RRS can automatically assign room rates or you can enter           
    your own rate at reservation time.  Following are the rate         
    types:                                                             
                                                                       
         <N>ormal.  Normal Room Rate; RRS assigns a rate               
         according to the rate tables you have set-up.  If the         
         room night is a Friday or Saturday, the program reads         
         the weekend rate from the appropriate rate table.  If         
         the room night falls on a Sunday through Thursday             
         night, the program reads the daily rate from the              
         appropriate rate table.                                       
                                                                       
         <A>ssigned Daily Rate.  This rate type lets you assign        
         a per night room charge. RRS prompts you for a room           
         rate, you enter the amount and that amount overrides          


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         the amount found in the rate table.  This is a user           
         defined rate at the time of reservation.  The rate            
         tables are not used.  You assign the individual room          
         rate on a per night basis.                                    
                                                                       
         <1> Single Occupancy.  This selection instructs the           
         program to read the room rate from the rate table for         
         single occupancy.  Sometimes you may want to                  
         differentiate the room rate based on the number of room       
         occupants.                                                    
                                                                       
         <W>eekly Rate.  If the guest's stay is seven or more          
         nights, you can instruct the program to use the weekly        
         room rate from the rate table.  Each seven day segment        
         of the stay is charged at the weekly room rate.  Each         
         remaining individual night is billed at the normal room       
         rate.                                                         
                                                                       
         <M>onthly Rate.  If the guest's stay is thirty or more        
         nights, you can instruct the program to use the monthly       
         room rate from the appropriate rate table.  Each 30 day       
         segment of the stay is charged at the monthly room            
         rate.  Each remaining night is billed at the normal           
         room rate.                                                    
                                                                       
         <F>lat Rate.  This rate type lets you enter the total         
         room charge for the entire stay.  The program then            
         assigns a room charge for each night based on the total       
         room charge divided by the number of nights.  This is a       
         user defined rate at the time of reservation.  It does        
         not use the rate tables.  You assign the total room           
         charge and the program assigns the per night room             
         charge.                                                       
                                                                       
                                                                       
    Guest File                                                         
                                                                       
    Your first introduction to the guest file occurs when you          
    are booking reservations. You can attach a guest record to a       
    reservation either at the beginning or end of the                  
    reservation process.  Sometimes, however, you may want to          
    access the guest file directly to lookup specific                  
    information about a current or previous guest or to prepare        
    a promotional mailing.  You can accomplish all this by             
    selecting the option GuestFile from the Main Menu.  A              
    submenu appears with several including the option to Browse        
    the guest file.  Select this option to access a browse table       
    of guests.                                                         
                                                                       
    You can create up to 3 user defined letters to send to any         
    and all guests.  Refer to the <F1> help key for more               
    information.  Also, press <F7> and view the sample guest           


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    letters.  The sample letters provide instructions on how you       
    can create your own letters.                                       
                                                                       
    Postal Codes.  When you are editing a guest entry and you          
    enter a US zip code or Canadian postal code, RRS checks if         
    that code is in the zip/postal code file.  If it is, you can       
    choose to let the program stuff the city, state and                
    optionally the country name for you.  This feature can over        
    time save you many keystrokes and likewise ensure uniformity       
    of spelling and style in the adding of city, state, province       
    or country names.  Also, you can generate revenue reports by       
    zip code.                                                          
                                                                       
                                                                       
    Reports                                                            
                                                                       
    RRS contains powerful reporting capabilities.  You can             
    display reports to the screen and subsequently print them or       
    save them to a file to load into your favorite word                
    processing program.  Press the <F1> key for help in viewing        
    and printing reports.                                              
                                                                       
    Report contents can be selected by a date range and the            
    report range is always included as part of the report title.       
    The best way to learn the reports is to simply view them.          
    RRS always lets you preview a report.  This is very fast and       
    gives you several chances to get the report results that you       
    want, plus it can save a lot of paper.  The thing about            
    reports, is that they make much more sense after you start         
    accumulating some data.  Wait until you enter a few                
    reservations before you begin printing the different               
    reports.                                                           
                                                                       
                                                                       
    Re-Index                                                           
                                                                       
    Index files are used by RRS to quickly locate specific             
    information.  If  the computer is switched off while the           
    program is running; or, if there is a loss of power, these         
    index files can be damaged.  In such cases, you should             
    rebuild all index files using this option.  Under normal           
    circumstances this is not necessary.  RRS will always update       
    index files as needed.  This option is made available as a         
    precaution.  Once a week, run the option to <Optimize> your        
    files.  This can improve program performance.                      
                                                                       
                                                                       
    Re-build AVL Tables                                                
                                                                       
    Use this option to re-build the room type and room number          
    availability tables.  Whenever you change your room set-ups,       
    especially when you edit or delete room numbers, or room           


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    types, you may have changed a room number that is currently        
    in use by a pending reservations.  This can cause                  
    discrepancies in the room type and room number availability        
    tables.  However, this is very simple to correct.  Simply          
    run this option.  All room type and room number availability       
    tables are rebuilt starting from today and working through         
    to the end of the tables.  Please note, this option only           
    affects reservations from today forward.  It does change any       
    past reservations.                                                 
                                                                       
                                                                       
    Verify Data                                                        
                                                                       
    If you are updating from an earlier version of RRS prior to        
    version 2.40, run this option just once.  It will make some        
    adjustments to complete the update.  If you should run it          
    more than once, no harm is done.  It exists to ensure              
    compatibility between the current version of RRS and all           
    prior versions of the program.                                     
                                                                       
                                                                       

































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    +RRS SET-UP                                                        
                                                                       
    This menu contains all the options you need to set-up RRS          
    for use at your site.  Work your way through these menu            
    options to customize RRS for your particular needs.                
                                                                       
                                                                       
    Site Set-up                                                        
                                                                       
    This option is the gateway to all the options you need to          
    setup RRS for your site.  Select the <F1> Help option.  The        
    help screen contains instructions on how to complete the           
    setup.  We suggest you select the setup options in the             
    order they are presented, beginning with <F1> and working          
    to the last option <Esc> for Exit.  Here are some of the           
    setup options.                                                     
                                                                       
                                                                       
    Taxes / Miscellaneous Set-up                                       
                                                                       
    This options lets you adjust all tax rates and other system        
    wide settings, including default charges for extra guests.         
    Refer to the context sensitive help at the bottom of the           
    screen as you complete each entry field.                           
                                                                       
                                                                       
    Folio Set-up                                                       
                                                                       
    This option lets you control the folio printout.  You can          
    customize the folio to appear the way you want by changing         
    the page length or changing the location and font size of          
    your site name.  The default page length format for folios         
    is 8.5 by 11 inch paper.  However, you can change this.  If        
    you are using preprinted forms on 8.5 by 5.5 inch paper, you       
    can easily adjust the program to handle these forms, using         
    the options described below:                                       
                                                                       
         Currency Symbol.  Enter the currency sign or symbol           
         used in your country.  The currency symbol can be up to       
         four characters in length.  You can use upper or lower        
         case characters.                                              
                                                                       
         Place Symbol <B>efore or <A>fter  Amounts.  Indicate          
         whether the currency symbol should be printed <B>efore        
         or <A>fter the amount.                                        
                                                                       
         Set Weekly Rates on <D>aily or <T>erm Basis.  This            
         option instructs RRS on how to assign weekly room             
         rates.  If you select <D>, the program divides the            
         total weekly room rate by seven and assigns a portion         
         of the amount to each room night in the guest's stay.         
         However, you may choose <T> for term whereby the entire       


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         weekly room charge is placed on the first night of the        
         guest's stay.  The other room nights are billed at 0.         
                                                                       
         Set Monthly Rates on <D>aily or <T>erm Basis. This            
         option instructs RRS on how to assign monthly room            
         rates.  If you select <D>, the program divides the            
         total monthly room rate by thirty and assigns a portion       
         of the amount to each room night in the guest's stay.         
         However, you may choose <T> for term whereby the entire       
         monthly room charge is placed on the first night of the       
         guest's stay.  The other room nights are billed at 0.         
                                                                       
         Print <0> Amount Room Charges on Folio.  This option          
         works together with the prior two set-up choices.  If         
         you answer <N>o, only non zero room charges are printed       
         on the folio printout.  For example, if you assign            
         weekly or monthly room rates on a term basis, only the        
         one significant room amount is printed.  All the zero         
         room charges are not.  This makes for a much shorter          
         folio printout for guests staying at the weekly or            
         monthly rate.  If you answer <Y>es, all room charges          
         are printed whether the amount is zero or not.                
                                                                       
         Folio Length in Lines.  Set the length in lines for           
         your folio printout.  The default is 48 for 8.5 by 11         
         inch forms.  If you are using special forms, increase         
         or decrease this number until you get the results you         
         want.  If you are using 8.5 by 5.5 inch forms, 24 lines       
         should work correctly.                                        
                                                                       
         Set Site Name Font On.  Enter the printer <escape             
         sequence> that turns emphasized printing <ON>.  For           
         example, on an Epson printer, you can turn emphasized         
         printing on by entering this printer code: \027E.  On a       
         laser printer, you may want to switch to a different          
         font or larger point size to enhance the appearance of        
         the site name on the folio printout.  Leave this entry        
         blank if you prefer to print the site name in the             
         normal print style or font.                                   
                                                                       
         Set Site Name Font Off.  Enter the printer <escape            
         sequence> that turns emphasized printing <OFF>.  For          
         example, on an Epson impact printer, you can turn             
         emphasized printing off by entering this printer code:        
         \027F.  If you are using a laser printer and you              
         switched on a different font to print the site name,          
         you now have to switch back to the original font to           
         print the rest of the folio.  Leave this entry blank if       
         the previous entry on this form is blank.  In short, if       
         you turned a special printer font on in the previous          
         entry, you must at this point turn that font off or set       
         the font back to the original font.  The entries you          


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         make here depend upon the kind of printer you are using       
         and can be found in the user guide for your printer.          
         If you are in doubt, leave this entry and the prior           
         entry blank.                                                  
                                                                       
         Set Folio Form Length On.  If you are printing folios         
         on specialized forms, enter the printer <escape               
         sequence> that sets your printer to the correct page          
         length.  For example, on an Epson impact printer if you       
         are using 8.5 by 5.5 inch forms, you have to set the          
         printer page length to 33 lines.  The correct printer         
         <escape sequence> to accomplish this is: \027C\033.  If       
         you are using 8.5 by 11 inch forms, simply leave this         
         entry blank.                                                  
                                                                       
         Set Folio Form Length Off.  If you set a special form         
         length in the prior entry, you have to reset the form         
         length to the normal size after printing the folio.  On       
         an Epson impact printer, if you set the form length to        
         33 lines per page for the folio in the previous entry,        
         here you have to reset the lines per page to 66 (the          
         normal lines per page for 8.5 by 11 inch paper) after         
         printing the folio.  The correct printer <escape              
         sequence> for an Epson impact printer is: \027C\066.          
         You have to refer to the user guide for your printer to       
         find the correct printer code.  If the previous entry         
         is blank, leave this entry blank as well.                     
                                                                       
         Site Name Row, Column, Skip.  These entries let you           
         change the location of the site name at the top of the        
         folio:                                                        
                                                                       
              Row.  Enter the row or line number where you want        
              the site name printed.  Your entry must be more          
              than 0 and should be less than 15.  If you are           
              using forms that are only 5.5 inches in length,          
              take care not to use too many lines at the top of        
              the form.  You may want to experiment with               
              different locations.                                     
                                                                       
              Column.  Enter the column number where you want          
              the site name printed.  Your entry should be more        
              than zero and less than 70; otherwise, the site          
              name may not fit on the page.  Use this option to        
              move the site name to the left or right margin or        
              to center the site name on the folio printout.           
                                                                       
              Skip.  After printing the site name, RRS skips to        
              the next line.  If you want to skip an additional        
              line before printing the text of the folio, enter        
              <Y>es.  Enter <N>o if you do not want to skip an         
              additional line.  This is a matter of preference.        


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              Skipping an additional line tends to enhance the         
              site name.                                               
                                                                       
              Upper Case.  Enter <Y>es if you want to force            
              printing the site name in upper case.  If you            
              answer <N>o, the program prints the site name            
              exactly as it appears on the screen and reports.         
                                                                       
         End of Folio Message.  Enter a message line to print on       
         the last line of the folio.  This message appears on          
         folio pre-bills and on the final folio printed at check-      
         out time.  The message can be up to 70 characters in          
         length.  You can enter three different messages.  The         
         default is print message 1, but you can assign any            
         message to a particular folio.                                
                                                                       
                                                                       
    Printer Definitions                                                
                                                                       
    RRS comes with two printer set-ups from which you can              
    choose.  We include Epson and HP LaserJet, two of the most         
    popular printers.  If you have another kind of printer, you        
    need to add it to the list.  Adding a printer to the printer       
    browse table is done as always by pressing the <Ins> key.          
    Printer set-up requires that you enter the escape sequences        
    to reset your printer and to set your printer for printing         
    in condensed or compressed print mode.  Consult your printer       
    manual for the correct printer codes, or contact us.  We           
    have the codes for several hundred different printers.             
                                                                       
                                                                       
    Room Types                                                         
                                                                       
    Describe the different room types for your site.  Room Type        
    0 is reserved for House Account - these are rooms that are         
    not in service.  All rooms described as room type 0 will not       
    be included in the calculation of percentage of occupancy.         
    The descriptions you enter here appear throughout the              
    program on screens, reports and the reservation confirmation       
    form.  These are general descriptions such as Standard,            
    Deluxe, and Suite.  Complete the screen by entering the            
    total number of room types defined not including type 0 -          
    House Account.  It is very important to enter the correct          
    number of room types.                                              
                                                                       
                                                                       
    Room Set-up                                                        
                                                                       
    Use this option set-up individual rooms for your site.  RRS        
    comes preset with 35 rooms so you can get started right            
    away.  However, you will want to begin adding your own rooms       
    as you go along.                                                   


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    A browse table of all rooms is presented on the screen.            
    It works like all browse tables.  Highlight the room you           
    want to change and press <Ent>.  Or press <Del> to delete          
    the currently highlighted room.  If you want to add a new          
    room, press <Ins>.  Press the <F1> key for online help.            
                                                                       
    All availability files for room types and room numbers are         
    updated whenever you sign-on to RRS after the close of an          
    account month, or, when you start the program with the             
    command: RRS NEW <Ent>.                                            
                                                                       
                                                                       
    Rate Tables                                                        
                                                                       
    RRS automatically assigns room rates at reservation time,          
    check-in and whenever room charges are added to a folio.           
    The rates assigned are based on the rate tables you enter          
    here.  The assigning of room rates is a powerful and very          
    flexible tool provided with RRS.  You can easily use this          
    tool in more ways than you might first realize.  Or, if you        
    choose you can bypass this option and assign your own rates        
    at the time of reservation.  R                                     
       ate tables are presented in a browse table.  Press <Ins>        
    to add a new table, <Ent> to edit a table, <Del> to delete a       
    rate table.  Be careful not to delete tables unless the Thru       
    Date has expired.  A better method is to use the <F6> key to       
    archive rate tables.  Only the expired rate tables are             
    deleted.                                                           
                                                                       
    Rate tables are used until the rate table Thru Date expires.       
    The transaction date of a room charge determines what table        
    to read.  Make some sample reservations for which the              
    guest's stay extends beyond the Thru Date of a table and           
    review the daily charges for that reservation and see how          
    the rate tables were used.                                         
                                                                       
    The <F5> hotkey will create a new rate table from an old           
    rate table.  The new table will carry forward rates from the       
    old table.  Use this option when you want to make a new            
    table with only minor changes from the original rate table.        
    The best way to understand rate tables is to create some           
    tables, then return to the reservation browse table and book       
    some reservations.  While you are in the reservation browse        
    table, press the <F7> key to get an itemized listing of the        
    individual room charges assigned by RRS.  Each itemized room       
    charge displayed will indicate which rate table was used to        
    build that rate.  This way, you can see how each table is          
    applied in building individual room rates.  You will find          
    there are perhaps more pricing mechanisms than you need.           
    These can be easily worked around or put to good use.              
                                                                       


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    Room Type Availability                                             
                                                                       
    Use this option to access the room type availability table.        
    This table records room use by room type and calculates the        
    percentage of occupancy on a daily basis.  If you want to          
    have these number reflected accurately, you must enter the         
    correct number of rooms per room type for your site.               
                                                                       
                                                                       
    Zip Codes                                                          
                                                                       
    Use this option to edit the zip code or postal code file.          
    You can add and edit postal codes as you enter reservations        
    or as you edit guest records.  However, at some point you          
    may want to access this file directly to make changes or to        
    delete some entries.  Use this option for direct access to         
    the zip code or postal code file.  If you add a US zip code,       
    only add the first five digits.  Do not add the entire nine        
    digit zip code to any entry in the file.  If you are adding        
    a Canadian postal code, add only the first three characters.       
    Do not add the entire six character postal code.  It is too        
    specific.                                                          
                                                                       
                                                                       
    Reservation Codes                                                  
                                                                       
    Use this option to add, edit or delete reservations codes.         
    You can add and edit reservation codes as you enter                
    reservations or as you edit reservations.  However, at some        
    point you may want to access this file directly to make some       
    changes or to delete some entries.  Use this option for            
    direct access to the reservation code file.                        
                                                                       
                                                                       
    Travel Agents                                                      
                                                                       
    When you select this item, a list of all travel agents             
    currently defined are presented in a browse table.  You can        
    add, edit or delete travel agents to the browse table as           
    needed.  Also, when you are booking reservations, if you           
    need to book a reservation from a travel agent you can add         
    agents to the agent list while you are booking the                 
    reservation.  However, at some point you will want to come         
    to the main travel agent browse table and be sure that all         
    information is correctly added for each agents.                    
                                                                       
                                                                       
    General Ledger                                                     
                                                                       
    RRS lets you define the exact payment and tax accounts you         
    want.  You can make an account active by entering a Menu Key       


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    code, and by deleting a menu key code, the account will            
    become inactive.  Inactive accounts will not appear as a           
    selection on payments menus whenever you need to enter a           
    payment type.  The account numbers are fixed, but all the          
    account names can be customized to the exact descriptions          
    that you want.  All accounts are presented in the familiar         
    browse table.  Refer to the bottom of the screen for help          
    messages, or press <F1> for a full screen of online help.          





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     This program is produced by a member of the Association of Shareware
     Professionals (ASP).  ASP wants to make sure that the shareware
     principle works for you. If you are unable to resolve a
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