Keycon Technologies Support Policy

The Sales POWER Organizer has been designed and tested with the maximum
amount of quality assurance possible.  In the event that you experience  
a problem or inconsistency while using the Sales POWER Organizer, use 
the form below to describe the problem\inconsistency as clearly as you
can.  Make sure to place an "X" or similar mark on the line next to the
"Technical Support Request" selection.  Then FAX or mail the form to the
number or address on the form.

The problem\inconsistency will be analyzed as rapidly as possible and 
any solution defined for the problem\inconsistency will be forwarded to
you as soon as it's available.  Problem\inconsistency resolution may also
include phone support, if required.

With your registration fee, you will receive three months of technical 
support for the Sales POWER Organizer at no additional cost.
                    

Sales POWER Organizer Feature Enhancement Recommendations

You may also use the enclosed form to submit recommendations for future
feature enhancements that you would like to see included in future Sales
POWER Organizer revisions.  Make sure to place an "X" or similar mark on
the line next to the "Feature Enhancement Recommendation" selection.  Then
FAX or mail the form to the number or address on the form.
                    
                    
Association of Shareware Professionals Ombudsman Policy

Keycon Technologies, Inc. is a member of the Association of Shareware 
Professionals (ASP).  The ASP wants to make sure that the shareware
principle works for you. If you are unable to resolve a shareware-related
problem with an ASP member by contacting the member directly, ASP may be
able to help. The ASP Ombudsman can help you resolve a dispute or problem
with an ASP member, but does not provide technical support for members'
products.  Please write to the ASP Ombudsman at 545 Grover Road, Muskegon, MI
49442-9427 USA, FAX 616-788-2765 or send a CompuServe message via CompuServe
Mail to ASP Ombudsman 70007,3536.
                             
                             SALES POWER ORGANIZER

  Technical Support Request ___     Product Enhancement Recommendation ___  


  Company Name:   ________________________________________________________

  Address 1:      ________________________________________________________
  
  Address 2:      ________________________________________________________
  
  City:           ________________________________________________________
  
  State:          ________________________________________________________
  
  Zip Code:       ________________________________________________________

  Phone Number:   ________________________________________________________   

  FAX Number:     ________________________________________________________

  Contact Name:   ________________________________________________________


  Program in which problem\feature occurs:  ______________________________
  
  
  Describe the problem\feature in as much detail as possible:

  ________________________________________________________________________

  ________________________________________________________________________

  ________________________________________________________________________

  ________________________________________________________________________

  ________________________________________________________________________

  ________________________________________________________________________

  ________________________________________________________________________

  ________________________________________________________________________

  ________________________________________________________________________

  ________________________________________________________________________
  
  ________________________________________________________________________

  ________________________________________________________________________
  

  Mail To:  Keycon Technologies, Inc.                FAX To:  508-368-7612
            210 Mill Street
            Suite 230
            Lancaster, MA, USA  01523-2046

