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Our Promise to you | Letters from happy customers |

Ten reasons why you should buy from F1 |

Local Customers | Overseas Customers

Licenceware Titles | Shareware Titles

OUR PROMISE TO YOU

Our customer policy is to send out ALL orders on the same day as we receive them, by first class post. Meaning you should receive your order within two working days of sending it to us (U.K Mainland only). But of course we are only human and we too get ill and need a break etc. So don't worry if we sometimes take a day or two longer, although this will be a rare occurance.

Please note: If we receive your order on a saturday we cannot always get out your order by the last post, which is 12.00 Noon, especially if we have a lot of orders in, in this case it will be sent to you first thing monday. If there is a problem with your cheque or order it may take a day or two longer. If you do not hear from us within four working days of sending your order by 1st class post then please contact us by phone.

*To help us deal with your order efficiently please tell us about your Amiga set up and give a day time phone number if possible.

*We accept Visa/MasterCard/Eurocard orders by post, phone or On-Line.

All our disks are constantly monitored for every KNOWN virus. When compiling the master copy and making your copies all are automatically checked. No known virus can be passed on by us to you. We cannot be held responsible for any virus infection directly or indirectly involving an F1 disk. Though, as you can see, this is very unlikely ever to happen. Of course nobody can account for new viruses, that's part and parcel of the game I am afraid.

*KEEP YOUR DISKS WRITE PROTECTED AT ALL POSSIBLE TIMES*

This will stop any virus you may already have in your collection spreading to new disks.

We are striving to give ALL our customers the best service we possibly can,

SPEED, COURTESY, VALUE FOR MONEY & QUALITY are our main objectives.

If you think we have not lived up to this standard we would be pleased to read your views in writing and try to put matters straight.

If you have a complaint about any of our products or distributors the same applies.

SOME LETTERS FROM HAPPY F1 CUSTOMERS

Many thanks for the exceptionally fast & courteous service, F1 deserves
to grow and prosper. Mr D.Brady, Devon.

Your article in Amoszine 7 on how to display Gifs was pure genious,
many thanks. Mr C.Graham, Cumbria.

I must congratulate you on a superb service, a service that many large
firms would do well to emulate. Mr Earl, Lincoln.

Just a quick note to say that I have been more than satisfied with the
quality of your service and products. Mr Bryson, Wiltshire.

Quite recently I ordered an item from you. In the event it proved
unsuitable, my fault not yours and I returned it. The only purpose of
this note is to congratulate you on, and thank you for, your excellent
service. Mr R Crawley, Berkshire.

Might I comment on how impressed I am with F1 licenceware?
The service is excellent and I'm very impressed with some of the software
you have to offer. Adam Dawes, Brighton.

I wouldn't buy software from anyone other than F1 Licenceware.
Daniel Main, Ontario Canada.

Thank you for the prompt dispatch of ABG To WB3 (all 5 disks) I felt I
had to write to let you know how good I think they are. I appreciate the
many hours of hard work, I shall now spend many happy hours absorbing the
information. MR Lawton, South Devon.

TEN REASONS WHY YOU SHOULD BUY FROM F1

1. Every F1 title is the FULL and uncrippled version of the software, unlike Shareware and some PD.
2. Free software technical support from the person that is best placed to know the software, the AUTHOR. (address or telephone number will be on the disk)
3. Every F1 title has to pass our test of quality and value, so you KNOW the product is going to be good.
4. Same day turnaround on 99% of orders. We try our best to send out all orders on the same day as we receive them.
5. All our titles are EXCLUSIVE to F1 and can only be purchased legally direct from F1 and its appointed distributers.
6. Try before you buy. Most of our recent titles have a FREE demo version available.
7. NO REGISTRATIONS. We pay the author a royalty fee on your behalf for every copy sold, you could say Licenceware is 'Automatic Shareware' (to coin a phrase)
8. FREE highly descriptive and honest catalogue disk.
9. Friendly, helpful, fast, effecient service by people that care you are happy with your purchase.
10. Easy to order: By post, Phone, On-Line, E-MAIL or in person, by Credit card, Cheque, Postal Order or cash.

LOCAL CUSTOMERS

If you want to pick up your order then *PLEASE* telephone first.
You can then tell me what you wish to order.

I will then be able to tell you when your order will be ready
for pick up, Usually within hours and mostly same day.

We are a Mail Order company & cannot entertain anyone without an appointment.

OVERSEAS CUSTOMERS

Please add £1.00 Europe, £2.00 ROW to each complete order to help cover our postage costs.

All cheques must be in Sterling and made payable to F1 SOFTWARE and must be drawn on a U.K bank.

We now accept Visa, Visa Delta, Mastercard, Eurocard, so you can order by phone/post or even On-Line. All orders sent out same day where possible.

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